Senior business analyst

INTERFACES IN SCOPE (TO/FROM Client)

1. Client Submission Platform (inbound): submission intake, insured/account and agent/broker record creation, synchronous API acknowledgements with system IDs, and status mapping back to Client (quoted, declined, rejected, bound, issued)
2. Client billing platform (outbound): real-time billing and invoice records at bind for new business, renewals, endorsements, cancellations, reinstatements and rewrites, including installment plans, surcharges and return premium
3. Client sanctions service: screening at submission, bind and renewal, with hit handling, underwriter notification and audited clearing
4. Google Maps API: synchronous address validation and normalization
5. Agent/agency licensing validation: jurisdiction-specific license checks
6. Motor Vehicle Record (MVR) service: automated requests at quote and bind for Commercial Auto
7. Schedule import: electronic ingestion of vehicle, driver, location, equipment and class code schedules (.csv, .xls, .pdf, .doc) with success/failure reporting
8. Microsoft Outlook / email: outbound email under the user's corporate address, program branding, and copying to the user's Sent Items via API
9. Document management (Solartis DMS): storage and versioning of generated and uploaded documents (quotes, binders, COIs, schedules)

KEY RESPONSIBILITIES

• Elicit and document interface requirements: data elements, field-level mappings, triggers, frequency, error handling and retry logic
• Produce interface specifications (API contracts, payload definitions, sequence diagrams) that Solartis and Client IT can build from
• Maintain traceability from business requirements through design and test in the project's requirements traceability matrix
• Run working sessions with Client, Solartis and third-party providers to close open items
• Write integration test scenarios and support SIT and UAT

REQUIRED EXPERIENCE

• 5+ years as a business or systems analyst in P&C insurance, with hands-on policy administration system integration work
• Proven experience writing technical requirements for REST/SOAP APIs, JSON/XML payloads and file-based integrations
• Working knowledge of the policy lifecycle (submission, quote, bind, issue, endorsement, cancellation, renewal) and how billing interacts with it
• Comfortable with data mapping and tools such as Postman, Swagger/OpenAPI and Excel
• Strong client-facing communication skills

NICE TO HAVE

• Commercial lines exposure (Commercial Auto, GL, Property, Umbrella), ISO rating and forms
• Experience with OFAC screening, MVR vendors or agent licensing services
• MGA or program business background