Scheduler/office manager

Join our team as the Lead Scheduler at Pillar To Post - The Walsh Team, where you will play a vital role in coordinating home inspections and supporting our clients with excellent service. This full-time position offers 40 hours per week with overtime and bonus opportunities. Initially, you will train in the office in Lakewood, CO, with the option to transition to fully remote work (must live in the Denver metro area). Your primary responsibility will be scheduling home inspections, managing the inspection calendar, responding to incoming emails, and answering calls promptly and professionally to ensure smooth communication between clients, real estate agents, staff and vendors. Additional duties include tracking supplies and equipment, assisting our relationship manager with light marketing tasks and working on special projects.

RESPONSIBILITIES

• Schedule home inspections promptly and efficiently
• Answer incoming phone calls and emails, providing excellent customer service
• Respond to and manage email correspondence to address client inquiries and coordinate schedules
• Coordinate with real estate agents, home buyers and vendors
• Perform accurate data entry to maintain up-to-date records
• Maintain strong organizational skills to ensure smooth operations
• Manage office supplies and inventory tracking

REQUIREMENTS

• Excellent customer service and communication skills, including professional and friendly email and phone etiquette
• Strong organizational abilities and attention to detail
• Ability to multitask and manage time effectively
• Reliable and professional work ethic
• Availability for 40 hours a week, plus opportunities for overtime
• Willingness to work initially in office, with option for remote work once you are fully trained

BENEFITS

• Compensation of $21.00 - $28.00 per hour
• 401k match
• Monthly health stipend
• Bonus and overtime potential
• Opportunity to grow within a dynamic real estate inspection team
• Option to work remotely after initial in-office training period
• Paid vacation and sick time

ABOUT THE COMPANY

Pillar To Post - The Walsh Team is a trusted leader in home inspection services in Lakewood, CO. We pride ourselves on delivering quality, reliability, and exceptional customer experiences for home buyers and real estate professionals alike. Join us to be part of a supportive and growing team dedicated to making a difference in the home inspection industry.