Position Summary

As the Sales Specialist, your expertise is the linchpin in our leasing operations across diverse communities. Under the guidance of the Regional Sales Manager, you will spearhead the leasing initiatives, ensuring that every community you support is positioned for success by converting prospects to residents.

In this essential role, you are an executor, implementing leasing activities that effectively meet the distinct needs of each prospective resident and deliver quality applications to each community. You are the catalyst, providing both the prospective resident and the community operations team with the insights and support necessary to support successful leasing interactions. You are the guardian, maintaining the integrity of our sales processes. And you are the tactician, fine-tuning the sales approach to maximize prospective resident satisfaction and deliver an exceptional experience.

Most importantly, you are the builder of relationships, creating a foundation of trust and commitment that prioritizes the happiness of our prospects and the growth of our communities. Your collaboration with the community operations team is paramount in delivering our business goals.

Essential Duties

Sales Execution and Customer Experience:

• Gain comprehensive knowledge of properties and markets to effectively address all prospect inquiries while ensuring Fair Housing compliance.
• Identify prospect needs to provide customized leasing solutions and develop virtual leasing materials and tours.
• Maintain high levels of customer satisfaction by creating a welcoming and supportive experience. Promptly addressing and resolving objections, issues, and concerns.
• Consistently guide prospects through the leasing process to secure commitments.

Collaboration and Communication:

• Build and maintain relationships with operations teams to ensure a seamless transition of prospective residents to applicants.

Sales Performance Analysis:

• Track and report on personal sales metrics to measure the effectiveness of sales activities.
• Provide insights and data-driven recommendations to the Regional Sales Manager for continuous improvement.

Additional Duties:

Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency.

Qualifications

Education & Experience:

• Three+ years of related experience or transferable skills.
• Experience in sales with a proven record of achieving or exceeding sales targets.
• Excellent communication, interpersonal, and problem-solving skills.

Certificates, Licenses, Registrations:

• A valid driver’s license.

Tools & Systems:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Proficiency in CRM software and sales performance tools.

Physical Requirements & Work Environment

Physical Demands:

This role is primarily performed in a professional office environment. The position requires occasional travel to support properties in assigned region. While performing the duties of this role, the individual must be able to sit, stand, and work at a computer for extended periods, and travel by air or ground transportation as needed.

Work Environment:

• Primary work environment: Office (Remote).
• Noise level: Quiet to moderate.
• Work schedule: One set day off and one rotating to equal a 5 day work week.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Morgan Properties is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

We are committed to providing reasonable accommodation to qualified individuals with disabilities.

MORGAN PROPERTIES VALUES:

At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call HOME. Our ambition is to transform the housing industry and empower individuals to redefine their American Dream. All employees assist in our mission and vision by demonstrating Morgan PRIDE:

• Passion: A desire to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
• Respect: We support each other, remaining loyal and honest through adversity and challenges.
• Integrity: A commitment to do right by our employees, residents, and communities.
• Diversity: We embrace and celebrate differences.
• Entrepreneurial Spirit: Driven by innovation and a passion to do what has never been done before.

The Benefits of Employment

• Employee referral payment program
• Educational Enhancement Program
• Tuition Reimbursement
• Medical, Dental, and Vision benefits
• Life/ AD&D Insurance
• Paid Parental Leave
• Long and short term disability
• Retirement Plan - 401(k) Plan
• Volunteer & Community Service Opportunities
• Discount on an apartment at any one of our properties

Salary range: $55k-$60k

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.