Sales associate

Company Description

SLEEP COMFORT

Job Description

We're looking for a Sales Associate to join our dynamic team in Portland, United States. In this role, you'll be the face of our organization, connecting with customers, understanding their needs, and helping them find solutions that truly work for them. This isn't about pushing products—it's about building trust, demonstrating expertise, and making a real difference in every interaction. If you're someone who thrives on meaningful conversations, takes pride in exceeding targets, and genuinely enjoys helping others succeed, we want to hear from you.

Identify and engage potential customers through various channels, including cold calling, networking, referrals, and digital outreach. Build and maintain strong, long-term relationships with both new and existing customers. Conduct thorough needs assessments to understand customer goals and recommend customized solutions. Present product features, benefits, and value propositions in a clear, compelling, and professional manner. Generate qualified leads and maintain an organized pipeline using CRM systems. Meet or exceed assigned sales targets and key performance indicators while maintaining quality standards. Prepare and deliver personalized proposals and presentations tailored to customer needs. Guide customers through the entire sales process, from initial consultation to closing and beyond. Maintain accurate and detailed records of all customer interactions, sales activities, and follow-ups in the CRM. Stay current with product knowledge, industry trends, market developments, and regulatory requirements. Provide exceptional ongoing customer service, including policy reviews, renewals, and customer support. Collaborate with team members and management to develop and refine sales strategies and best practices. Handle customer inquiries and concerns with empathy, professionalism, and a commitment to resolution. Organize your time effectively to balance prospecting, client meetings, administrative tasks, and professional development.

Qualifications

Required Qualifications:

• Proven sales experience or demonstrated success in a customer-facing role
• Excellent verbal and written communication skills with the ability to articulate complex information clearly
• Strong interpersonal and customer service skills with a genuine passion for helping others
• Ability to analyze customer needs and recommend appropriate solutions
• Proficiency with CRM software and general computer applications
• Self-motivated with the ability to work independently and meet ambitious sales targets
• Strong organizational and time management skills with attention to detail
• Ability to build rapport quickly and maintain professional relationships
• Problem-solving mindset with resilience in handling objections and challenges
• Flexibility and adaptability in a fast-paced, dynamic environment

Preferred Qualifications:

• Bachelor's degree in business, sales, marketing, or a related field
• Prior experience in a consultative sales environment
• Knowledge of industry trends and market dynamics
• Experience with lead generation and pipeline management
• Familiarity with negotiation techniques and closing strategies
• Certification or training in sales methodologies or customer relationship management
• Bilingual capabilities (a plus for our Portland market)

Additional Information: All your information will be kept confidential according to EEO guidelines.