Overview

The US Oncology Network is looking for a Remote Healthcare Operations Business Analyst to join our Transformation Office Team at Texas Oncology. This position will be primarily located in Dallas, Texas, but will support all of Texas Oncology. Some travel may be necessary for training and team meetings. Some travel, up to 20% is required.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patients diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

What does this position do?

Under general supervision, the Business Analyst is a critical member of the Transformation Office (TO), a centralized function dedicated to driving enterprise-wide change and delivering measurable value across Texas Oncology. Operating at the intersection of strategy and execution, the Business Analyst partners with the Business Architect and cross-functional teams to ensure digital health initiatives are aligned with organizational goals, enable resilient and agile operations, and support continuous transformation. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values.

Responsibilities

The essential duties and responsibilities (including but not limited to):

• Lead requirements workshops with clinicians, operations, revenue cycle, and vendors to capture business needs.
• Elicit, analyze, and document requirements that support strategic priorities and measurable outcomes.
• Draft and maintain Business Requirements Documents (BRDs) and related artifacts for initiatives.
• Develop process maps, future-state workflows, and use cases to support solution design and implementation.
• Document workshop outcomes into visual models and structured deliverables.
• Apply operational knowledge of healthcare workflows to accurately map and optimize processes.
• Coordinate with vendors to ensure solutions meet documented requirements and business needs.
• Validate deliverables against BRDs and maintain traceability between requirements and solutions.
• Collaborate with internal stakeholders to confirm vendor solutions align with real-world workflows.
• Support change management activities, communications, and development of training materials.
• Assist in developing measurable outcome frameworks and KPI tracking for projects.
• Maintain a centralized repository of reusable requirements, templates, and strategic artifacts.
• Support the development of playbooks and frameworks for workflows, vendor alignment, KPIs, and governance.
• Provide documentation, analysis, and stakeholder coordination support to the Business Architect.
• Track and communicate project progress, issues, and risks to stakeholders.

Qualifications

Education & Credentials

Bachelor’s degree in Business Administration, Health Informatics, Information Systems, Healthcare Management, or a related field.
OR Associates degree and 4 years of relevant work experience.
OR High School Diploma/GED and 8 years of relevant work experience.
Advanced degree (e.g., Master’s in Health Administration, MBA, or similar) is a plus.
Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), PMI-PBA, Lean Six Sigma, or HIMSS) are advantageous.

Experience

3–5 years as a Business Analyst in healthcare, digital health, or technology transformation, or equivalent healthcare leadership experience.
Proven ability in requirements gathering, process mapping, documentation, and cross-functional collaboration.
Experience coordinating with vendors and validating solutions.
Familiarity with change management, training support, and KPI/outcome measurement.
Proficiency with requirements management and process mapping tools (e.g., Jira, Smartsheet, Visio, Miro).
Strong analytical, problem-solving, and organizational skills.
Excellent written and verbal communication; able to present complex information clearly.

Preferred Qualifications

Solid understanding of healthcare operations, clinical workflows, and revenue cycle processes.
Knowledge of healthcare regulations (HIPAA, GDPR, CMS) and best practices.
Awareness of healthcare industry trends, emerging technologies, and digital transformation strategies.
Ability to build strong partnerships with diverse stakeholders and ensure strategic alignment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. The position requires full range of body motion, manual and finger dexterity, and eye-hand coordination. The position requires standing and walking for extensive periods of time. The employee occasionally lifts and carries items weighing up to 40 lbs. The position requires corrected vision and hearing to normal range.

Work Environment:

This position may require long periods of sitting and computer work. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in an office environment with frequent interaction internally with corporate and field staff, and externally with outside vendors. Work may require possible travel by air or automobile, up to 20%.