Vice President of Operations

Build the Next National Automotive Service Platform

Location: Remote within the United States, with national travel

Compensation: Executive compensation package, including base salary, performance incentives, and potential long-term incentive opportunities

Build Something That Does Not Come Around Very Often

Most executive automotive roles ask you to maintain an existing operation. This one asks you to build one. Our client is a well-established national wheel and tire retailer with more than 100 locations across the United States. After decades of success in its core business, the company is making a significant investment to expand into general automotive service. The vision is straightforward: Take an established national retail footprint and transform it into a premier undercar and general service organization. The company has already begun testing the model at an initial location and plans to roll general service capabilities out across its existing store network in phases. Our client is looking for the executive leader who will help build that future.

This Is More Than an Operations Role

This position is equal parts strategist, builder, operator, and leader. The Vice President of Operations will help create the blueprint that defines how a national automotive service organization operates for years to come. This leader will work directly with executive ownership to develop:

• Operational playbooks
• Service rollout strategy
• Field leadership structure
• Technician recruiting strategy
• Training and onboarding programs
• Performance metrics
• Quality standards
• Customer experience expectations
• Organizational design
• Long-term growth initiatives

Key Responsibilities

• Lead the phased rollout of general automotive service across more than 100 existing retail locations.
• Develop standardized operating procedures that can scale across multiple markets.
• Determine store readiness and prioritize locations for each phase of implementation.
• Build, coach, and mentor regional and field leadership teams.
• Establish KPIs, reporting systems, and accountability standards across the organization.
• Improve operational execution, technician productivity, sales performance, profitability, and customer satisfaction.
• Partner with recruiting and training teams to build a strong service workforce.
• Develop processes for inspections, workflow, estimating, production, and quality control.
• Evaluate equipment, staffing, training, and facility needs for each rollout location.
• Travel regularly to support launches, assess field execution, and coach leadership teams.
• Serve as a strategic partner to executive leadership on growth, organizational development, and future expansion.

The Ideal Candidate

Our client is seeking an accomplished automotive executive who has:

• Senior executive leadership experience within multi-location automotive operations
• Successfully scaled a regional or national service organization
• Experience developing repeatable operating systems and field execution playbooks
• Strong financial, operational, and strategic acumen
• Experience leading through growth, transformation, integration, or organizational change
• Proven success recruiting, developing, and retaining high-performing leaders
• A strong understanding of automotive service operations, including undercar, maintenance, tire, and light repair categories
• The ability to balance long-term strategy with hands-on field execution
• Strong communication skills and executive presence
• The adaptability to build within an entrepreneurial, privately owned organization
• Experience within independent multi-shop groups, private equity-backed automotive platforms, national tire and service organizations, franchise systems, or regional automotive service companies is highly valued.

What Makes This Opportunity Different

Most executives inherit a mature business and an established operating model. This role offers the opportunity to help define one. The successful candidate will have the entrepreneurial influence of building something new while benefiting from the customer base, infrastructure, footprint, and financial stability of an established national company. Few executive roles offer this combination of:

• National scale
• Executive autonomy
• Greenfield development
• Strategic influence
• Direct access to ownership
• Long-term organizational impact

Travel

This position requires regular national travel to support store launches, field leadership, operational development, and strategic initiatives. Candidates may work remotely from within the United States, provided they have the flexibility and willingness to travel extensively.

Why Consider This Opportunity?

• Established national footprint with more than 100 locations
• Significant investment in a new automotive service platform
• Direct influence over strategy, structure, culture, and execution
• Executive leadership committed to finding the best person for the role
• Opportunity to build scalable systems from the ground up
• Potential to create substantial long-term enterprise value

Your Legacy Starts Here

Our client is looking for an executive who enjoys building organizations, developing leaders, creating scalable systems, and leaving businesses stronger than they found them. This is a confidential search. Qualified candidates are encouraged to begin a private conversation to learn more about the company, its leadership team, and the long-term vision for the role.