Job Description

WHO WE ARE: Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.

YOU WILL BE:

The Regional Generalist partners with Store Leadership to support the full People lifecycle across assigned locations. This role plays a critical part in driving store engagement, upholding compliance standards, and delivering consistent People support in recruiting, hiring, onboarding, data entry and processing of tickets for their grouping of stores. They support multiple stores and own the day-to-day People operations at that level. This role works closely with PBP team to implement People initiatives, drive adoption in stores, and ensure alignment and consistency across the region.

WHAT YOU WILL DO:

• Receive store requests to process Store Colleague’s transactions such as wage rate changes, job changes, transfers, and terminations.
• Respond and support basic requests from stores.
• Coordinates and supports the new hire logistical onboarding experience remotely for new employees in partnership with store leadership.
• Partners with cross-functional teams to audit and track completion of applicable administrative metrics (i.e. yearly compliance requirements, new hire learning, new hire assessments, unemployment claims, workers compensation updates etc).
• Ensures applicable documentation for all employee lifecycle changes, including internal offer letters, compensation updates, reporting structure changes, and role transitions are captured and housed within the Workday system.
• Support global people team initiatives throughout the year (ie, Benefits enrollment, engagement surveys, etc.).
• Be available and responsive; provide customer service in a timely and efficient manner.
• Introduces new ways of optimizing efficiency and effectiveness.
• Maintain and utilize knowledge of local and federal regulations as well as company policies and procedures to ensure ongoing compliance.
• Accuracy in keying transactions from a ticket-based system to capture in Workday.
• Participates in and/or supports Manager with cascading communications to team.
• Partners with store leadership and TA team to proactively support recruiting activities for both non-exempt and exempt positions as needed.
• Ad hoc responsibilities as needed.

WHAT YOU WILL BRING:

Required Qualifications (Minimum Requirements):

• A minimum 2 years of relevant People Services/Human Resources experience.
• Basic understanding of key local and federal employment laws.
• Prioritizes tasks, using effective time management practices to drive team towards established deadlines.
• Excellent oral and written communication skills with strong attention to detail.
• Comfortable working in a remote and/or hybrid environment.

Preferred Qualifications (nice to haves):

• Basic proficiency with Workday and Google Product Suite, advanced proficiency preferred.
• A minimum 4 years of relevant People Services/Human Resources experience.
• 4-year degree preferred.
• Demonstrates a natural ability to solve problems through strong analytical thinking and organizational discipline.
• Speaks with truth and candor, challenging the status quo as appropriate.
• Takes ownership of internal client issues, resolving them quickly while demonstrating excellent interpersonal and conflict-resolution skills.
• Fosters a collaborative environment for associates and builds strong relationships across the organization to drive results.
• Supports team in learning and developing job-related skills, including proficiency with technology and digital related tools.
• Collaborates with team to consistently enforce policies and procedures while supporting associate understanding.
• Proactively seeks opportunities to increase team productivity and business growth.

YOUR LIFE AND CAREER AT SAKS GLOBAL:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount.

Benefits:

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.