Program manager

Coordinate the management of multiple related projects directed toward a common business objective. Partner with business leaders to envision, define and initiate programs. Provide direction and guidance to project managers to monitor cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the program.

Partner with business leaders in envisioning and strategic planning efforts for company programs.

Develop program road map/implementation plan.

Establish and manage the governance structure for the program.

Manage program communications with key stakeholders, project sponsors, project managers, and the program team.

Perform program risk management and manage escalation of program issues.

Coordinate and monitor the scheduling, financial, and technical performance of company programs.

Perform master resource planning for the program roadmap, ensuring maximum efficiency in resource allocation across projects.

Facilitate the development of a cost-benefit analysis and return on investment for each project.

Develop budget, financial projections, and forecasted ROI for the program.

Aid in the negotiation of contracts and contractual changes, and coordinate preparations of proposals, plans, specifications, and financial conditions of contracts.

Ensure adherence to master plans and schedules, facilitate solutions to program problems, and direct work of project team members assigned to program from various departments.

Work with project managers to ensure projects are completed on time and within budget, and that the projects deliver the intended business results and value.

Act as an advisor to the program team regarding projects, tasks, and operations.

Build an effective matrixed team and inspire a shared vision for program.

Clearly communicate roles and expectations to project managers.

Provide coaching to matrixed project managers; give input to manager on project managers’ performance.

Create and deliver information at appropriate level for audience, including presentations and status updates.

Gain needed support from key stakeholders to lead and manage changes to successfully execute the program.

Job Specifications

Typically has the following skills or abilities:

• Bachelor’s Degree in Business Administration or related field, or equivalent experience.
• Minimum 6 years of experience in project management/program management, leading large and complex projects.
• Minimum 6 years of experience with various project management methodologies, standard concepts, practices, procedures, tools, and/or software packages.
• Rely on extensive experience and judgment to plan and accomplish goals.
• Proven ability to navigate complex situations through organizational landscape and with multiple stakeholders.
• Strong leadership skills to coordinate and motivate project teams.
• Adept at financial management to administer budgets across multiple projects and ensure the program meets its requirements for return on investment, timing, and budget.
• Ability to drive results through informal authority, serve as a consultant to key business partners, and represent users and customers in every thought and interaction.
• Proven ability to successfully manage risks/issues at a program level.
• Ability to elicit cooperation from Senior Management and other departments.
• Demonstrated ability to be a decision-maker showing balanced consideration of business issues.
• Excellent written and verbal communication skills and analytical skills.
• Strong business aptitude and problem-solving skills.
• Strategic skills to support envisioning work, program planning, and forecasting.
• Willing to travel as required (estimate 10%).
• Regularly exercise discretion and independent judgment in the performance of job duties.

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $84,000.00 - $141,750.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

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