
Blackbaud
Customer advocacy manager
About the role We’re looking for a Customer Advocacy Manager to grow an engaged customer community and turn trusted relationships into meaningful advocacy. You’ll bring Blackbaud’s customer community...

Opensend
·TodayOpensend
·TodayLocation
remote, United States
Salary
$140k – $165k/yr
Commitment
Full Time
Level
Senior (5+ years)
Help the Market Understand What Opensend Can Do
Opensend is a fast-growing identity and data enrichment platform that helps marketers identify website visitors, understand them better, and drive stronger acquisition and retention across email, SMS, advertising and analytics. We are bootstrapped, profitable, beyond USD 10 million in ARR, and serve close to 1,000 customers with a team of about 65.
We're looking for a Product Marketing Manager to join our growing team and work closely with our Director of Product Marketing. You'll help shape how we position, launch and bring our expanding product suite to market, turn complex capabilities into compelling messaging, and equip our sales and customer success teams to communicate the value of what we build.
We move quickly, launch often, and value people who combine strategic thinking with hands-on execution. You'll connect product innovation to market opportunity, so everything we bring to market has a clear story, a defined audience and a measurable impact on the business.
You'll make a real impact at a profitable, fast-growing SaaS company where your work directly shapes how products are positioned, launched and sold. As Opensend expands its product suite and enters new markets, you'll help shape our go-to-market strategy, not just execute it.
You'll work closely with product leaders, sales and customer success teams, and our Director of Product Marketing, with the autonomy to own initiatives, move quickly and see the impact of your work on adoption, pipeline and revenue.
You're a strategic thinker who enjoys rolling up your sleeves and bringing ideas to life. You're curious about customers, competitors and market dynamics, and you use what you learn to shape messaging and go-to-market strategy. You're at your best in front of a room or a camera, you thrive on cross-functional work, and you take pride in seeing your work drive measurable business results.
United States base salary: USD 140,000 to 165,000. Final offers reflect location and relevant experience. Equity and benefits follow the approved offer framework.

Blackbaud
About the role We’re looking for a Customer Advocacy Manager to grow an engaged customer community and turn trusted relationships into meaningful advocacy. You’ll bring Blackbaud’s customer community...

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