Product manager - core management platform

Powered by AI, Vantaca's vision is big! We are the leading AI-native community management performance platform that enables owners and operators, community management teams, boards and associations to work smarter, faster, and with unprecedented insight. More than just accounting and management software, Vantaca is intelligent business operating software that leverages artificial intelligence to automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control.

Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI-powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate.

With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI-powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software.

Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company—we're building the category-defining platform that will transform how an entire industry operates.

ROLE OVERVIEW

Vantaca's core platform is the software community management companies live in every day, all day. Every owner interaction, every board request, every architectural review, every dollar that moves. It is the system community managers reach for first thing in the morning and the last thing at night. The job of this PM is simple to say and hard to do: make that software so good that the customers who use it every day feel like it is working for them, not the other way around.

That means two things at once. First, make the software dramatically easier to use for customers: faster, cleaner, fewer clicks, less context-switching, more answers without needing to ask. Happy customers using software that feels effortless is the primary outcome of this job. Easy-to-use software is not a polish item or a UX side benefit. It is the goal. Second, build the agentic capabilities that take work off the customer's plate entirely, woven into the same surface so they aren't juggling two products.

This is a role for a PM who treats customer discovery as a craft, ships with measurable outcomes attached, and obsesses about ease of use as a measurable. Someone who thinks API-first, because the platform decisions made today determine how fast Vantaca can move tomorrow, and how seamlessly our software connects to everything else our customers use. Someone who thinks about what the agent does and what the human does as one product, not two, because the best capability is one where the customer barely notices the seam.

You will own a portfolio of capabilities end-to-end: from the customer signal that surfaces the need, to the spec, to the launch, to the metrics that prove customers are happier, to the next thing the data tells you to build. You will report directly to the Group Product Manager over the core platform, with daily collaboration across HOAi, platform engineering, design, and our highest-leverage customers.

KEY RESPONSIBILITIES

• Own customer discovery as your superpower
• Build software your customers love using every day
• Build API-first
• Build for both agents and humans
• Drive measurable customer outcomes
• Move fast across multiple workstreams
• Communicate directly and lead with facts

QUALIFICATIONS

• Customer Discovery and Product Instinct
• Customer Experience Obsession
• API-First Product Thinking
• Agent-Era Product Thinking
• Product Experience
• Intangibles

Core Values

• Always Growing
• Win as a Team
• Accountability Starts with Me
• Unwavering Commitment to Customer Experience
• Innovate Boldly

Why You Should Join Our Team

• Build consumer products that millions use.
• AI-First Product Culture with access to cutting-edge tools and autonomy to experiment.
• Our eNPS is +68! (Google it, that is great)
• Benefits: Medical, Dental, and Vision kick in day one
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
• 401K with Company Match
• Remote Flexible - come to the office when needed
• Great parental leave benefits
• Unicorn-stage growth: $1.25B valuation, $300M Series C, scaling from 275 to 400+ employees
• Named on Inc 5000 list of America's Fastest Growing Private Companies
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
• Winner of Coastal Entrepreneur Award, Technology Category
• Active employee-led Culture Committee
• Ongoing industry and professional development trainings available to all employees
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
• We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here.