About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here.

About the Role

The Producer is the operational backbone of Solace's in-house video team, partnering closely with editors, creatives, marketers, and stakeholders to bring compelling stories to life. This role spans both production and post-production, ensuring projects move smoothly from concept through final delivery. You'll lead shoot logistics, coordinate crews and vendors, manage budgets and schedules, and drive the post-production process - keeping teams aligned, communication clear, and projects on track.

You're a producer who understands the creative process. You know how to create the structure that allows editors, directors, and creatives to do their best work while maintaining a high bar for quality, organization, and execution.

This is a highly collaborative role within the Creative organization, partnering closely with Marketing and other cross-functional teams to produce work that reflects the Solace brand and delivers meaningful business impact.

Solace is a fully remote company. This role is remote with regular travel, including production shoots across the country, company offsites, and occasional working sessions at our Redwood City office.

What you'll do

Production (roughly half the role):

• Co-own shoot production end to end: scheduling, location logistics, crew and vendor booking, gear coordination, call sheets, and day-of production management
• Produce a mix of Bay Area shoots and travel productions in markets like Miami, San Diego, and other locations nationwide
• Build and manage production budgets, track spend, and handle vendor payments and reconciliation
• Source and manage relationships with freelance crew, rental houses, studios, and other vendors across multiple markets
• Coordinate vendors for company offsites and events, including stage visuals, A/V production, and event photography
• Coordinate with interview subjects - often patients, caregivers, and advocates - with care, discretion, and professionalism

Post-production (roughly half the role):

• Serve as the connective tissue between the video team and internal stakeholders, managing project intake, expectations, and communication across marketing and other departments
• Help manage schedules and workloads across a post team of two senior editors and an assistant editor
• Run feedback rounds: consolidating stakeholder notes, translating them into clear, actionable direction for editors, and keeping revisions on schedule
• Own quality control on every cut that goes out for review - versioning, delivery specs, and detail-level accuracy are non-negotiable
• Track projects and requests in Linear, keeping status visible and dependencies clear

What You Bring to the Table

• 7+ years of experience producing video, with meaningful time spent in both field production and post-production coordination
• A track record of independently running shoots of varying scale, including travel productions
• Experience building and managing budgets, negotiating with vendors, and handling payments
• Strong organizational instincts - you build systems, not just to-do lists
• Excellent stakeholder communication; you can push back diplomatically and keep projects moving
• Fluency in post workflows (review platforms, versioning, delivery specs); you don't need to edit, but you need to speak the language
• Emotional intelligence and discretion - our subjects often share personal health stories, and we treat that trust seriously

Nice to have

• Experience in healthcare, documentary, or brand storytelling
• Corporate event or live production experience (stage visuals, A/V, event photography)
• Familiarity with Premiere Pro-based pipelines
• Existing crew and vendor networks in the Bay Area, Southern California, or other major markets
• Experience with Linear or similar project management tools

Who We Are

We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you'll have a steep learning curve and an unparalleled opportunity to help shape one of the fastest-growing healthcare startups in the U.S.

Applicants must be based in the United States.

Up for the Challenge? We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.