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Health Choice Network

·11 days ago

Principal trainer, cadence

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Location

remote, United States

Salary

$80k – $88k/yr

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Back Office ToolsNo CodeEnterprise CustomersSpreadsheetsTreasuryMisc Biz ToolsFP&AMidsize CustomersSMB Customers

Job Description

What We Are Looking For

We are seeking an Epic Training professional with experience supporting Epic Playground environments, Epic Mitosis and/or Scotty, and strong analytical capabilities who can effectively balance training, reporting, and workflow optimization responsibilities. The ideal candidate is comfortable delivering end-user training, analyzing data, working extensively in Excel, and leveraging insights to improve workflows, user adoption, and operational performance.

Key Responsibilities

  • Develop and deliver end-user training programs.
  • Create and maintain training materials, tip sheets, and workflow documentation.
  • Support and maintain Epic Playground environments for training and testing activities.
  • Utilize Epic Mitosis and/or Scotty to support training, reporting, and workflow initiatives.
  • Analyze operational and training data to identify trends and improvement opportunities.
  • Develop reports and perform spreadsheet analysis using Excel.
  • Partner with operational and IT teams to optimize workflows and increase user adoption.
  • Support go-live, optimization, and ongoing education initiatives.

Required Qualifications

  • Patient Access Principle Trainer and Training Environment Build Certification
  • Experience supporting Epic Playground environments.
  • Experience with Epic Mitosis and/or Scotty.
  • Strong analytical skills with advanced Excel proficiency.
  • Experience creating reports, analyzing data, and providing actionable recommendations.
  • Experience supporting Epic implementations, upgrades, or optimization projects.
  • Experience in healthcare scheduling, patient access, or ambulatory operations.
  • Ability to develop training materials and workflow documentation.

Why You’ll Love Working With Us

  • 100% Remote Work – Work from anywhere in the U.S.
  • 100% Employer-Paid Medical Insurance
  • Annual $1,500 HSA Contribution
  • Generous Paid Time Off (PTO)
  • 403(b) Retirement Plan with Employer Contribution
  • Professional Development & Education Assistance
  • Mission-driven culture focused on community health

Ready to join the team?

Apply now