Job Title: Medical Sales Consultant

Department: Sales of Durasphere

Reports To: VP of Sales

Employment Type: Full-time, Exempt, Fully Remote

COMPANY OVERVIEW

Founded in 1994 in Saint Paul, MN, Carbon Medical Technologies, Inc. (CMT) is an innovative R&D and manufacturing company specializing in implantable medical devices using proprietary pyrolytic carbon coating technology. CMT has developed multiple FDA-approved and CE-marked products, including the injectable bulking agent Durasphere, and a range of implantable tissue and fiducial markers. The company is dedicated to improving patient outcomes through advanced medical solutions and maintains ISO 13485 certified and cGMP compliant quality systems.

SUMMARY

The Medical Account Consultant is an associate-mid level sales position responsible for selling Durasphere to urologists, urogynecologists, and gynecologists. This role serves as the primary relationship owner for an assigned group of doctor accounts with responsibility for retention, growth, and education. The consultant will ensure doctors derive maximum value from Durasphere by preparing implementation plans, leading client on-boarding, and providing medical training until doctors are comfortable performing the procedure on their own.

This position serves as the primary service contact for doctors and is responsible for their satisfaction, including some strategic planning responsibilities. The consultant is expected to consistently provide excellent customer service and leadership to doctor accounts while representing company goals within the organization to ensure quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Increase sales volume of Durasphere within existing offices and medical facilities through account penetration and secure new business.
• Ensure doctor satisfaction and retention through consistent, productive account calls and in-person visits.
• Be responsible for up-selling programs, services, and value-added products into the current doctor base as asked to by sales management.
• Represent the company by consistently demonstrating the understanding and modeling of the company’s mission and values.
• Stay abreast of and learn about all new technical applications, products, programs, and services available to doctors in the territory and apply or utilize them whenever appropriate or timely.
• Stay informed about competitors' products, services, and strategies, and report relevant information to the management team, particularly about Bulkamid, Coaptite and Macroplastique.
• Align the overall corporate solution to the doctors’ business needs, challenges, and technical requirements.
• Provide medical training and education to doctors until they are proficient in performing the Durasphere procedure independently.
• Build and maintain a consistently strong pipeline.
• Travel to doctor offices for appointments, training sessions, and follow-ups (up to 50% travel expected).
• Adhere to policies around inputting of client and activity data in our CRM in a timely and accurate manner.
• Other duties may be assigned.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree.
• Minimum of 2 years successful experience selling to urologists, urogynecologists, and/or gynecologists is highly valued.
• Experience in medical device sales or related fields is preferred but not required.
• Ability and experience selling to medical professionals and hospital administration.
• Effective problem-solving and decision-making skills.
• Strong communication (verbal and written) and relationship skills, including the ability to communicate and establish relationships with different people at various levels in the doctors' offices.
• Organization and time management skills.
• Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets.
• Attentive to forecasting and business reporting responsibilities.
• Reliable transportation and is legal to drive.
• At least an intermediate level in using Microsoft Office products, especially Excel, Word, and PowerPoint.
• Proficiency with CRM software and adherence to data input policies.

PERFORMANCE METRICS

• Achievement of sales targets and quotas.
• Number of completed new doctor presentations.
• Number of new doctor accounts secured.
• Frequency and quality of customer interactions and training sessions.
• Timeliness and accuracy of CRM data entry.

BENEFITS AND COMPENSATION

• Competitive salary and commission structure.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Expense reimbursement for travel.

Base salary at $60k-$80k, commensurate with relevant experience and qualifications, plus commissions.

CAREER GROWTH OPPORTUNITIES

Carbon Medical Technologies is committed to the professional growth of our employees. Successful Medical Account Consultants have opportunities for career advancement into regional and senior sales management roles.