Neolytix

Neolytix

·16 days ago

Medical front desk receptionist

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Location

remote, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Front Desk OperationsPatient Check-In and Check-OutAppointment CoordinationInsurance Benefits VerificationPayment CollectionBilling CoordinationClient ServiceProblem-SolvingVerbal CommunicationWritten CommunicationAnalytical SkillsElectronic Medical RecordsGmailExcelWordGoogle Drive

Job Description

Job Overview

As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care.

Key Responsibilities

  • Triage front desk operations, answering phones, checking patients in/out.
  • Coordinate patient appointments and clinical care.
  • Manage incoming and outgoing shipments and deliveries.
  • Verify insurance benefits and collect payments.
  • Coordinate with billing department.
  • Provide exceptional client service to patients, staff and vendors.
  • Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
  • Maintain the reception area, keep inventory of furniture and supplies.
  • Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full.

Required Background

  • Undergraduate Degree
  • Active Medical Assistant License
  • At least 2 years of relevant work experience

Desired Qualities & Skills

  • Passion for mental wellness and client care.
  • Strong problem-solving skills, ability to figure things out on your own when needed.
  • Excellent verbal, written, and analytical skills.
  • Ability to manage electronic medical records.
  • Fluency with Gmail, Excel, Word or Google Drive, etc.

Ready to join the team?

Apply now

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