Company Description

At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

Medical Affairs is a key customer-facing function that supports the safe and effective use of healthcare products by providing timely, evidence-based, and non-promotional information to healthcare professionals, patients, caregivers, and payers. This role ensures high-quality medical content development with a focus on scientific accuracy, editorial excellence, regulatory compliance, and data integrity.

Key responsibilities include developing and reviewing medical response documents, performing source-to-output verification, validating references, and ensuring consistency across deliverables. The role also supports MLR readiness through quality checks aligned with FDA guidance, AMA style, and ICMJE standards.

Strong experience in medical information and content development, along with excellent communication, proofreading, and cross-functional collaboration skills, is required.

The role is home office–based (full-time position), and eligible candidates must hold a valid work permit in the United States of America.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Support Medical, Legal, and Regulatory (MLR) reviewers by ensuring MLR readiness through pre-submission quality and compliance checks, reducing rework cycles and review timelines.
• Write and create medical and scientific content related to Medical Affairs, Medical Information, and Medical Communications, including, but not limited to, Scientific Response Documents (SRD), Frequently Asked Questions (FAQ) documents, Slide Sets, Abstracts, Posters, Education and Training materials, and others for potential clients.
• Conduct editorial, language, and scientific accuracy reviews of promotional and non-promotional materials.
• Ensure alignment with FDA guidance, brand guidelines, and regulatory standards while maintaining scientific accuracy, clarity, consistency, and audience appropriateness across formats.
• Demonstrate strong familiarity with Veeva Vault for content review and workflow management.
• Partner with writers, MLR coordinators, and MLR reviewers to deliver high-quality outputs in deadline-driven environments.
• Manage multiple concurrent projects effectively while maintaining high editorial and scientific standards.
• Proofread and perform final quality checks before submission.
• Perform comprehensive editorial reviews aligned with AMA style, ICMJE guidelines, and internal editorial standards.
• Identify and flag data mismatches, transcription errors, citation inconsistencies, and cross-document discrepancies before submission.
• Serve as the final quality control checkpoint, ensuring alignment across text, tables, figures, and references.
• Execute rigorous source-to-output verification of numerical data, statistical values, tables, figures, and citations.
• Train and mentor junior editors on editorial workflows, tools, and quality standards.
• Lead initiatives to enhance asset quality, improve editorial processes, and standardize workflows.
• Provide feedback to improve tools, systems, and cross-functional collaboration.
• Contribute to continuous process improvement and quality enhancement initiatives.
• Participate in key client meetings as required.
• Support the creation and maintenance of SOPs, checklists, templates, style guides, and guidance documents.
• Stay current with industry’s best practices and support leadership in evaluating and implementing new technologies and processes to improve operational efficiency and content quality.
• Collaborate effectively with medical writers and creative teams across EVERSANA to ensure high-quality deliverables.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

EXPECTATIONS OF THE JOB:

Responsible for delivering CLIENT DELIGHT. Responsible for working collaboratively with the EVERSANA medical information and medical affairs team and taking direction and feedback from management and clients. Responsible for ensuring management and compliance with industry standards and codes of practice. Able to work independently to develop high-quality, scientifically accurate, strategically aligned, ethical, and compliant medical content. Responsible for proactively flagging and managing any quality issues, and ensuring timely corrective and preventive actions.

Travel: This position may require business travel and will need to be able to travel up to approximately 10%.

Hours: Able to work full time and be flexible with work scheduling as required by clients and management.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

Education:

Bachelor’s degree in life sciences or pharmaceutical stream, along with strong medical editing and scientific writing skills.

Experience and/or Training:

Minimum of 2 years of experience in the pharmaceutical industry, Medical Information, or Medical Communications, with exposure to medical content development, editorial review, and quality control processes. Demonstrated experience in editorial quality checks, proofreading, and final QC review, including source-to-output verification, reference validation, and data integrity checks. Familiarity with MLR review processes, including conducting pre-submission quality and compliance checks to support MLR readiness.

Core Skills:

Exceptional written, verbal, and interpersonal communication skills, with the ability to interpret, edit, and summarize complex scientific data accurately for diverse audiences. Strong ability to establish credibility with stakeholders, including MLR teams and clients. Proficiency in scientific editing aligned with AMA style, ICMJE guidelines, and regulatory/brand standards. Advanced analytical and attention-to-detail skills, including the ability to identify data discrepancies, inconsistencies, and errors across documents.

PREFERRED QUALIFICATIONS:

Education:

Preferred qualifications include an advanced scientific degree (PharmD, PharmM, or PhD) complemented by formal training or certification in English or scientific/medical writing, relevant professional experience, and AMWA certification.

Communication Skills:

Possesses the ability to develop and articulate ideas and information that generate understanding and create a climate that motivates and encourages others to participate.

Analytical Thinking / Critical Thinking:

Ability to analyze, digest, and interpret complex scientific information and data.

Project Management:

Ability to develop project plans and execute on the project plan, both works individually and working with client(s), other medical content development team members, and medical information contact center team and leadership team.

Results Driven:

Proven track record of executing and delivering results.

Innovator:

Transforms creative ideas into original solutions that positively impact client delight and company’s performance.

Highly Principled:

Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.

Client Management:

Ability to manage, coordinate, and oversee relationships and projects with assigned client(s).

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office:

While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS:

• Patient Minded I act with the patient’s best interest in mind.
• Client Delight I own every client experience and its impact on results.
• Take Action I am empowered and empower others to act now.
• Grow Talent I own my development and invest in the development of others.
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
• Embrace Diversity I create an environment of awareness and respect.
• Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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