1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Hilltop Holdings
·25 days agoHilltop Holdings
·25 days agoLocation
remote, OH, United States
Commitment
Full Time
Level
Junior (<2 years)
PrimeLending is a leading national home lender focused on empowering the pursuit of homeownership. We are seeking a Loan Processor in Dayton, OH to evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble completely documented files to Underwriting and Closing. Acts as the primary liaison between the loan officer, loan officer assistant, realtors, builders and the customer(s).
PrimeLending, a PlainsCapital Company®, is a people-first company on a mission to make the home loan process simple and stress-free. Since 1986, we’ve been working together as a team to support our customers, co-workers and communities and make a positive impact on all the lives of all we serve. Whether on the frontline working directly with customers in our branches or behind the scenes supporting our loan officers, our team members each play a vital role in delivering an outstanding customer experience.
Known for having an empowering, supportive culture, PrimeLending is a place where each individual has an important voice, can be themselves and thrives. Our organization exudes an infectious spirit of optimism and humanity, making PrimeLending a great workplace.
Survey administered and managed by an independent third party following loan closing. PrimeLending received an overall 96% Customer Satisfaction Rating for the period 1/1/23-12/31/23.
The Retail Operations team's main focus is to ensure smooth and efficient processing of mortgage applications while providing exceptional customer service throughout the lending process. Our primary objective is to support the origination and fulfillment of mortgage loans for retail customers through various tasks and responsibilities. Our mission revolves around people, from loan officers to local operations and corporate support teams, all working toward a common goal of delivering outstanding service. We take pride in exceeding customer expectations and playing a vital role in helping them achieve their dreams by supporting our production team to close more loans.