1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
S
St. Peter's Health Regional Medical Center
·22 days agoSt. Peter's Health Regional Medical Center
·22 days agoIt process manager - operations
Location
remote, Helena, MT, United States
Commitment
Full Time
Level
Junior (<2 years)
Required skills
IT Service ManagementIT Asset ManagementITILIncident ManagementProblem ManagementChange ManagementKnowledge ManagementVendor Relationship ManagementFinancial PlanningProcurementSoftware LicensingAnalytical SkillsCommunication SkillsOrganizational SkillsAccounting PrinciplesGovernance
Job Description
Position Location: On-Site, Hybrid, and/or Remote locations will be considered.
The IT Process Manager is responsible for leading and optimizing IT Service Management (ITSM) operations and the end-to-end lifecycle of the organization's technology assets. This role drives operational excellence through effective governance of incident, problem, change, and knowledge management processes while overseeing IT asset management, procurement, vendor relationships, and financial planning. The ideal candidate is a collaborative leader with a strong understanding of ITIL best practices and a proven ability to improve service delivery, operational performance, and business outcomes.
