Job Title: Sr Business Systems Analyst

Status: Exempt

Reports to: Manager - ServiceNow Engineering

Department: IT - Automation and Workflow Engineering

Job Code: 4509

Pay Range: $102,000.00 - $110,000.00 Annually

Location: Remote in California

WHO WE ARE:

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:

You are a strategic and analytical problem solver who excels at translating complex business needs into data-driven solutions. You partner effectively with business and technical teams, leverage business intelligence tools to improve decision-making and operational efficiency, and thrive in a collaborative environment where you can drive requirements, enhance processes, and deliver impactful reporting and data warehouse solutions.

WHAT YOU'LL DO:

This role covers all aspects of the Software Development Lifecycle with respect to data warehousing and reporting solutions. Requirements analysis, report content identification and report functionality analysis, SDLC documentation, and other recommend designs/solutions will be necessary to meet business or other requirements.

Determine and recommend reporting enhancements or improvements for existing as well as new processes through the use of enterprise business intelligence tools to enhance the analysis capability or operational efficiency of various business units within the organization. This includes working across business areas, applications, data domains and technologies.

Document business requirements (BRDs) and functional design specifications (FRDs) for conversions, interfaces and reports.

Drive efficient and effective joint business/IT requirements and solution discussions in addition to stakeholder review meetings.

Identify functional gaps and opportunities of improvement.

Coordinate and drive issue resolution with cross-functional teams during the design and development process.

Work closely with users to define and document use cases, scenarios and test scripts.

Prepare and execute test plans to ensure solution/design meet business requirements.

Create documentation for processes, training and operational support.

Ensure requirements are delivered in timely stages, allowing the design and development to make the necessary progress.

Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.

Ensure solutions within the environment follow established guidelines.

Research, define and evaluate data requirements and specifications for departmental projects.

Perform evaluations of data and data structures from disparate systems. Proactively seek opportunities to understand and improve business processes through data business intelligence and data analytics.

Mentors and trains other Business Systems Analyst as needed.

Act as liaison between business clients and technical staff throughout the life cycle of projects or process improvements. Coordinate effectively with IT and other departmental projects analysts and managers.

Stay current with technology trends, solutions and vendors.

Perform other job-related duties as necessary.

QUALIFICATIONS AND PREFERENCES:

Bachelor’s Degree in Computer Science or related field or equivalent work experience required

7+ years progressive experience in business requirements analysis and data analysis are key success factors in for this position required

WHY JOIN US:

Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: Job Description

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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