Insurance product analyst

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Job Summary:

As a Product Analyst at Independence Pet Holdings, you will directly influence the performance, competitiveness, and regulatory strength of our pet insurance portfolio. You will analyze product performance, identify rate and underwriting opportunities, and support the development of insurance products that balance customer value with profitable growth. Working closely with Product Management, Actuarial, and Underwriting, you will apply your insurance analytics expertise to evaluate loss trends, rate adequacy, pricing assumptions, and portfolio health. Your insights will guide decisions that ensure our products remain compliant, competitive, and aligned with carrier and MGA strategic objectives. This role is ideal for someone who understands the nuances of insurance product performance and is motivated by the opportunity to shape the future of pet insurance.

Key Responsibilities

• Portfolio Performance Analysis — Analyze product and portfolio P&L, including earned premium, loss ratios, frequency/severity trends, rate adequacy, and underwriting performance to identify profit and growth opportunities.
• Insurance KPI Reporting — Develop and enhance reporting tools that support carrier and MGA decision‑making, including dashboards for rate actions, retention, claims trends, and regulatory performance.
• Product & Rating Expertise — Serve as a subject matter expert on pet insurance contracts, rating structures, underwriting guidelines, and state‑specific product variations.
• Data Integrity & Analysis — Work with structured data from multiple systems (policy admin, claims, rating engines, distribution partners) to generate accurate, actionable insights.
• Ad Hoc Insurance Analysis — Conduct deep‑dive analyses on emerging issues such as loss spikes, rate need, regulatory changes, or underwriting leakage.
• Underwriting & Actuarial Collaboration — Partner with Actuarial and Underwriting to evaluate rate indications, monitor product performance, and support filings, forms updates, and pricing changes.
• Product Monitoring & Compliance Support — Support ongoing product maintenance, including monitoring regulatory requirements, state variations, and DOI‑related impacts on product strategy.
• Strategic Portfolio Consultation — Provide recommendations on product strategy, pricing actions, underwriting adjustments, and market opportunities based on analytical trends.

Requirements

• Bachelor’s degree in a relevant field or equivalent work experience.
• 2+ years of experience in P&C or pet insurance analytics, pricing, product management, or underwriting.
• Strong understanding of insurance KPIs (loss ratio, combined ratio, rate adequacy, retention, frequency/severity).
• Proficiency with analytical tools such as SQL, SAS, R, Python, and visualization platforms like Power BI or Tableau.
• Experience working with insurance data sources (policy admin systems, claims data, rating engines, underwriting rules).
• Ability to communicate complex insurance concepts to both technical and non‑technical audiences.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.

#iph #remote

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

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Thanks for visiting our careers page! ASPCA Pet Health Insurance, Embrace, Felix, Figo, Independence American Insurance Company, Pets Best, Pethealth, PetPartners, PetPlace, and Pumpkin are all operated by Independence Pet Holdings (IPH). At IPH, we welcome and encourage applications from individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!