Human Resources Generalist

🔷 Starting Salary: $62,000 - $70,000 /year based on experience

🗺️ Region Assignment: Spectrum Programs, California Market

📍 Remote-based, California State Residency Required

ChanceLight Behavioral Health, Therapy, & Education, a rapidly growing organization with a social mission to offer hope, is seeking a dynamic Human Resources Generalist to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!

If you're driven by organization, compliance, and fostering strong employee relations, thrive in a dynamic HR environment, and are passionate about supporting both employees and business leaders — We Should Talk! 📲

As the Human Resources Generalist, you’ll play a key role in providing day-to-day HR support and employee relations assistance for assigned employees, leaders, campuses, or business areas. You’ll serve as a trusted HR contact for questions related to policies, procedures, employee records, onboarding, HR systems, compliance tracking, ADA/accommodation processes, corrective action, performance documentation, and routine workplace concerns. With strong documentation skills, sound judgment, and a service-focused approach, you’ll partner with leaders and HR stakeholders to support consistent HR processes, identify recurring trends or process gaps, and escalate higher-risk or complex matters appropriately.

Responsibilities Include:

• Serving as an HR contact for assigned employees, leaders, campuses, or business areas.
• Responding to employee and manager questions regarding HR policies, procedures, employee records, onboarding, HR systems, and general HR processes.
• Handling routine employee relations concerns, including attendance issues, policy clarification, documentation follow-up, workplace concerns, and first-level manager or employee support.
• Supporting managers with corrective action and performance documentation using established HR templates, processes, and guidance.
• Assisting with performance management follow-up, including documentation tracking, meeting preparation, and next-step coordination.
• Supporting ADA and accommodation processes by gathering information, tracking documentation, coordinating follow-up, and escalating complex or sensitive matters as appropriate.
• Conducting initial fact gathering for routine employee concerns and escalating matters requiring investigation, higher-level review, or legal guidance.
• Processing onboarding documentation, new hire information, HRIS updates, employee records, and compliance tracking.
• Maintaining accurate and confidential employee files, documentation, and HR records.
• Assisting with compliance-related tracking, reporting, acknowledgments, required training, and employment documentation.
• Supporting HR communications, policy rollouts, employee experience activities, and training coordination.
• Partnering with HR Specialist, Senior HR Generalist, HR Business Partner, Payroll, Benefits, Talent Acquisition, Compliance, and Operations teams to resolve routine HR needs.
• Identifying recurring questions, documentation gaps, process issues, and employee relations trends to share with HR leadership.
• Escalating higher-risk, multi-issue, legally sensitive, complex ADA, leader-level, or high-impact matters in accordance with established escalation standards.
• Performing other assigned duties to support HR department and organizational objectives.

Qualification Required:

• High school diploma or equivalent with passage of basic skills test.
• Bachelors degree or higher in human resources, business administration or a closely related field of study preferred.
• Licensed currently or in the process of obtaining a SHRM-CP, PHR or other related HR certification preferred.
• Minimum 2-4 yr.'s prior experience working in human resources function, with a strong background in employee relations and field partnerships.
• Prior experience and/or highly knowledgeable in HRIS, onboarding, employee records, compliance tracking, policy guidance, corrective action documentation and/or performance documentation preferred.
• Prior experience in education, healthcare, behavioral health, multi-site operations and/or a compliance-driven environment preferred.
• Prior experience and/or highly proficient in reading, writing, analyzing and interpreting detailed reports and business correspondence.
• Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
• Proven ability to handle complex employee relations issues confidentially and objectively.
• History of success building credibility, effectively managing multiple projects and collaborating across all organizational levels.
• Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.
• Experience working with HRIS, case management systems, reporting tools and/or other HR related technology preferred.

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Your path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education!

Perks and Benefits Include:

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance
• Pet Health Insurance
• Accrual-based Paid Time Off
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development
• And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future — This Is Your Chance!

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!