Governance and resilience analyst

Zurich U.S. is currently hiring a Governance & Resilience Analyst. This person will report to a Senior Operations Business Analyst and can work remotely from anywhere in the United States.

The Governance and Resilience Analyst supports the development, implementation, and ongoing maturity of Zurich U.S.'s Information Governance, Privacy, and Business Resilience programs. The analyst partners with business units and functional stakeholders to maintain governance processes, support resilience planning and testing activities, monitor adherence to internal standards and regulatory requirements, and provide reporting and analysis to leadership.

Responsibilities:

• Assist with governance of collaboration platforms, including M365 workspaces, SharePoint, Teams and Group
• Analyze governance and resilience reports using Excel, Power Point, creating Power BI dashboards for further analysis, recommending ways to enhance
• Requirements gathering for Power BI dashboards and visuals
• Support the administration of Information Governance and Business Resilience frameworks, standards, procedures, and guidance documents.
• Coordinate governance activities, including policy reviews, control assessments, issue tracking, and remediation monitoring.
• Maintain governance repositories, documentation libraries, and evidence supporting compliance activities.
• Track action items, risks, exceptions, and program commitments through completion.
• Assist in the preparation of governance committee materials, leadership reports, and executive presentations.
• Monitor adherence to governance requirements and escalate gaps or concerns appropriately.

Basic Qualifications:

• Bachelors Degree and no prior experience required in the Operations area OR
• High School Diploma or Equivalent and 2 or more years of experience in the Operations area

Preferred Qualifications:

• Microsoft Office skills – Excel, Power Point, Teams, SharePoint
• Technical knowledge of dashboard and reporting tools such as Power BI
• Ability to multi-task, handle multiple priorities simultaneously
• Time management skills
• Experience working in a team environment
• Demonstrated Organizational and analytical skills
• Strong verbal and written communication skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed salary range for this position is $51,300 - $70,500, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. Learn more about Total Rewards here.

Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual OfficeRemote Working: YesSchedule: Full TimeEmployment Sponsorship Offered: No LinkedIn Recruiter Tag: #LI-MG1 #LI-ASSOCIATE