Field supervisor - full time

NYRBS Field Supervisors are responsible for:

• Supervising and supporting a team of in-school survey administrators who will be administering a school-based computerized surveys to students
• Recruiting, hiring, and retaining field staff
• Preparing work assignments to ensure cost-effective field implementation, as necessary ensuring adherence to project schedules and attainment of established performance requirements
• Reviewing production, time, and expense reports to ensure timely, accurate, and reasonable project charges
• Providing feedback to staff on their performance, noting areas of strength and areas requiring improvement
• Working with staff to proactively identify challenges and recommend possible solutions
• Meeting performance expectations in areas of efficiency, quality, screening and interviewing completion rates while maintaining confidentiality
• Participating in weekly individual and group conference calls with a project supervisor and other members of the project team
• Conducting weekly individual and group conference calls with your assigned staff
• Participating in required training and lead sections of the survey administrator training
• Serving as liaison between RTI project management and the field team, including providing immediate feedback and on-going training when required
• Use a project-provided laptop computer to obtain reports, make case assignments, and email with project staff
• Maintaining good communication with and be accessible to your staff to provide support and answer questions that may arise outside of the weekly conference calls
• Submitting timely and accurate Time & Expense reports
• Ensuring staff follow protocol when conducting surveys in-schools, reporting any issues immediately to members of the project team

Qualifications

Minimum Required Qualifications

• High School Diploma or GED
• Previous supervisory experience
• Possess effective communication skills through speech and listening
• Fluency in English through reading, writing, and speaking
• Available for entire training and data collection period
• Able to successfully complete training
• Must have a valid US driver's license and reliable personal automobile transportation available for business use
• Comfortable using RTI issued tablet, laptop, and other associated equipment
• Access to password protected WiFi connection for data transmission and administrative responsibilities
• Able to keep project information confidential
• Effective time, schedule, and workload management skills to meet set deadlines
• Ability to travel locally or overnight, if needed to conduct observations.
• In order to travel by air, federal law requires individuals to have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative
• Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
• Successful experience with field data collection activities
• Must possess advanced leadership and team management skills
• Effective interpersonal skills for interactions with project management, Survey Administrators and respondents
• Demonstrated ability to recruit and work with field staff in a role requiring schedule maintenance, problem resolution, quality control, implementation, performance monitoring, and evaluation

Preferred Qualifications for Ideal Candidates

• Associate’s degree preferred
• Previous supervisory experience on a school-based or education study
• Demonstrated ability to recruit and work with field staff in a role requiring schedule maintenance, problem resolution, quality control, implementation, performance monitoring, and evaluation
• Success directly or indirectly related to experience in educational field studies which may include contact with districts and schools
• Successful experience with field data collection activities with an educational project
• Must possess advanced leadership and team management skills
• Effective interpersonal skills for interactions with project management, the field team, and respondents
• Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
• Effective time, schedule, and workload management skills to meet set deadlines
• Computer skills, namely email and internet proficiency
• Experience managing staff involved in the collection of sensitive information in a classroom setting
• Experience managing classrooms
• Experience supporting or contributing to school-based studies
• Experience conducting training virtually or in-person