Enterprise applications staff architect

Let’s build what’s next, together. We are Spotnana. We’re on a mission to modernize the infrastructure of the $1.6 trillion travel industry to power the perfect trip for travelers everywhere. Our Travel-as-a-Service platform is designed to make every trip better, whether someone is booking for work or leisure travel, building a travel tool, or looking to offer personalized experiences at scale. We’re not just modernizing tech, we’re rethinking how the industry works. And to get there, we’re bringing together innovative, ambitious, and open-minded people who want to build something that lasts.

At Spotnana, our values and principles guide how we work and grow together:

• Build the future – We are leaders, we are innovators, we are ambitious.
• Commit to excellence – We’re accountable, we are partners, we are agile.
• Stronger together – We lead with respect and integrity, we are inclusive, we are lifelong learners.

Who: You! And the rest of the IT department & their cross-functional partners across Sales, Marketing, CX, Finance, and Engineering

What: An Enterprise Applications Staff Architect position responsible for defining the overarching architecture, standards, and multi-year roadmap that enables our rapidly scaling business to operate with world-class efficiency and effectiveness.

When: ASAP! We are looking to hire and onboard a new hire as soon as we find the right person for the job. Exciting work awaits!

Where: This role is open to candidates anywhere in the United States and may be performed fully remote. Candidates who are local to one of our office hubs are also welcome to work in a hybrid model from our Palo Alto office (375 Forest Ave, Palo Alto, CA 94301) or our New York City office (115 Broadway, New York, NY 10006), in alignment with our office work policy.

Why: This role is critical in building a scalable, secure, and integrated application ecosystem that supports rapid business growth. You’ll balance immediate business needs with a forward-looking technology vision, influence senior stakeholders, and lead architectural excellence across core domains like ERP, CRM, and CX systems.

How (to land the job!): Our interview process typically includes an initial recruiter conversation, followed by technical and architectural interviews with IT leadership and cross-functional stakeholders.

The day-to-day:

• Define, own, and evolve the enterprise applications architecture, including technology selection, frameworks, and integration patterns
• Develop and maintain a multi-year roadmap aligned to business strategy and future scalability needs
• Architect and deliver secure, scalable, end-to-end solutions across ERP/finance, CRM/GTM, and CX/support ecosystems
• Lead architecture reviews and enforce governance, standards, and best practices across the enterprise applications landscape
• Design and oversee enterprise integration strategies (API-led, event-driven, ETL/ELT) ensuring strong data quality, security, and observability
• Act as a cross-domain architect, aligning systems with cloud, identity/access (IAM), security, and compliance standards
• Partner with business and technical stakeholders to define system boundaries, data ownership, and critical workflows (e.g., lead processing, customer support, financial data flows)
• Serve as a subject matter expert and mentor, driving technical excellence, documentation, and knowledge sharing across teams
• Evaluate emerging technologies and AI tools to improve architecture processes, innovation, and decision-making
• Influence senior leadership with clear architectural vision, tradeoffs, and recommendations tied to business outcomes

Skills & qualities we value:

• 8–10 years of progressive IT experience, including 5+ years in enterprise, solutions, or application architecture roles
• Strong experience with enterprise systems (ERP/finance, CRM, CX/support) and their integration ecosystems (APIs, middleware/iPaaS, messaging, ETL/ELT, data platforms)
• Hands-on expertise designing complex CRM/GTM workflows, data models, and integrations (e.g., Salesforce, HubSpot, Marketo, or similar)
• Experience architecting customer support ecosystems (case management, portals, knowledge management, escalation workflows) and integrating with engineering/partner tools (e.g., ServiceNow, Zendesk, Jira)
• Deep knowledge of integration patterns (API-led, event-driven), API design (REST, SOAP, GraphQL), and microservices architecture
• Strong understanding of data architecture, data modeling, governance, MDM, and enterprise data security
• Solid grasp of enterprise security principles (Zero Trust, IAM, SSO, OAuth, SAML) and compliance frameworks (SOC 2, SOX, GDPR, CCPA)
• Proven success delivering scalable, secure systems in high-growth or SaaS environments
• Ability to define and drive long-term technical strategy while balancing near-term business needs
• Strong leadership, mentorship, and stakeholder management skills, with experience influencing senior leaders and cross-functional teams
• Excellent communication, presentation, and problem-solving skills, with strong business acumen

Perks & benefits you will love:

Spotnana strives to offer fair, industry-competitive, and equitable compensation. Our approach assesses total compensation, including cash, annual performance bonus, company equity, and comprehensive benefits. The base salary range for this role is $160,000 - 190,000 per year, depending on a number of factors including the candidate’s working location. We care for the people who make everything possible - our benefits include:

• Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
• Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
• Pre-tax flexible spending account options for health, dependent care and commuter expenses
• Flexible PTO in addition to 10 company holidays and an end-of-year company shutdown
• Up to 26 weeks of parental leave
• Monthly cell phone/internet stipend
• Extra perks — IATAN travel membership, pet insurance, financial wellness tools, Calm app access, and more

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.

Protect yourself from recruitment scams - All recruiting outreach and communication comes directly from our internal team via an email with an @spotnana.com address or through LinkedIn. We encourage candidates to verify the source of any outreach before sharing personal information. We do not use external recruiting partners for our hiring efforts or Microsoft Teams for interviews. We will never ask you to pay for equipment, training, visa fees, or anything else during the hiring process. We do not extend offers via text-based apps or use Microsoft Teams for interviews. All legitimate openings are listed at https://www.spotnana.com/careers/careers-listing/.