About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About The Role

The Director of Sales is a senior commercial leadership role responsible for driving total resort revenue through strategic oversight of the Leisure and Group sales segments. This role is ideal for an accomplished, commercially minded sales leader with prior Director of Sales or Associate Director of Sales experience, preferably within a luxury resort environment. The successful candidate will bring a sophisticated understanding of luxury sales strategy, revenue optimization, team leadership, and client relationship management, with the ability to operate confidently in a complex and highly competitive Resort market.

As a key member of the Commercial leadership team, the Director of Sales will partner closely with the Commercial Director, Revenue Management, Marketing, Conference Services, and Operations to ensure all sales efforts are aligned with the resort’s broader business objectives. This individual will be responsible for leading a seasoned and tenured sales team, providing strategic direction, coaching, accountability, and inspiration to drive both individual and collective performance. The role requires a polished, proactive, and results-oriented leader who can balance long-term strategic planning with daily execution, while representing the Four Seasons brand with excellence, credibility, and commercial discipline.

Key Responsibilities

• Sales Leadership & Commercial Strategy: Lead and oversee all sales activities for the resort, ensuring strategies are focused on driving profitable revenue across all business segments.
• Team Leadership & Development: Lead, coach, and inspire a tenured, high-performing sales team.
• Revenue Optimization: Partner closely with Revenue Management and the Commercial Director to align sales strategies with demand patterns.
• Market Leadership & Business Development: Actively identify and pursue new business opportunities while protecting and growing existing key accounts.
• Client Relationship Management: Build and maintain meaningful relationships with key clients and stakeholders.
• Forecasting, Reporting & Performance Management: Oversee sales forecasting, production tracking, pace analysis, and performance reporting.
• Annual Planning & Goal Setting: Support the development of the annual Commercial Plan.
• Cross-Functional Collaboration: Partner effectively with Marketing, Revenue Management, Catering, Conference Services, Rooms, Food & Beverage, and Operations.
• Operational Excellence: Oversee the daily rhythm of the sales department.

Qualifications

Ideal candidate will have 2–4 years of experience as a Director of Sales or Associate Director of Sales, preferably within a luxury resort, resort, or complex urban market.

We Offer

Comprehensive salary & benefits package: Medical/Dental/Vision, 401K Retirement Savings Plan, Employee Assistance Program, Investment in your Wellbeing, Life Insurance, Training Program, Tuition Reimbursement, Excellent Training and Development opportunities, Employee Discount for stays at any Four Seasons worldwide.

Schedule

US Remote Position: Full-Time: AM/PM Shifts, Holidays and Weekends.