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The Savings Bank Mutual Life Insurance Company of Massachusetts

·5 days ago

Direct sales agent

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Location

remote, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Life Insurance SalesNeeds AssessmentCustomer Relationship ManagementSalesforceVerbal CommunicationWritten CommunicationProblem SolvingRelationship BuildingLead Follow-upCompliance Adherence

Job Description

SBLI is looking to add several experienced life insurance agents to our growing Sales team!

The Direct Sales Agent is a fully-remote, phone-based, licensed insurance professional responsible for selling Term and Whole Life insurance to customers who contact SBLI through marketing channels, our website, or via telephone. This role does not involve cold calling — you will work with interested customers to help them find the right coverage for their needs.

At SBLI, the customer is at the heart of everything we do. Our brand is built on trust, care, and the commitment to make life insurance easy and accessible. This role helps ensure these values are reflected in every customer interaction by fostering strong relationships and supporting policyholder satisfaction.

Reports to: Sales Manager

Key Responsibilities

  • Conduct needs assessments and recommend suitable life insurance products.
  • Guide customers through the application process and ensure a smooth purchasing experience.
  • Follow up on leads, applications, and policies.
  • Collaborate with Sales Operations, New Business, and Underwriting teams.
  • Build strong customer relationships and support policyholder satisfaction.
  • Achieve individual sales targets and contribute to team goals.
  • Adhere to established sales workflows, compliance guidelines, and operational procedures to ensure consistency and accuracy throughout the sales process.
  • Maintain organized records and thoroughly document customer interactions, needs, and case details within Salesforce to ensure clear communication and continuity.

Qualifications

Licensing: Active Life & Health Insurance license required.

Education: Bachelor’s degree preferred.

Experience: Proven sales track record; experience with Term and Whole Life products preferred.

Skills:

  • Excellent verbal and written communication skills.
  • Goal-oriented, self-motivated, and passionate about helping customers.
  • Ability to learn products, processes, and CRM systems (Salesforce knowledge preferred).
  • Strong problem-solving and relationship-building abilities.
  • Strong sales skills.
  • Ability to work fully remote.

Hours: 9 AM - 5 PM EST for initial 3-4 weeks of training. After training completion hours will be 8 AM - 4 PM in local timezone.

Sponsorship is not available.

About SBLI

Since 1907, SBLI has helped millions of people protect what matters most with simple, dependable life insurance. Founded by future Supreme Court Justice Louis Brandeis, our mission has always been to make life insurance accessible, affordable, and rooted in genuine care. SBLI offers a full range of life insurance products through our direct-to-consumer platform and our network of trusted independent distribution partners nationwide.

SBLI offers excellent benefits including paid time off, medical, dental, life, disability, vision, and 401(k) plans. SBLI is rated A by A.M. Best. SBLI is an Equal Opportunity Employer.

Ready to join the team?

Apply now