Customer success technical leader (area tam : splunk platform, sled)

The application window is expected to close on: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This is a remote role that can be performed anywhere in the United State.

Meet the Team

As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team. You will be a Splunk expert and adept at understanding, adapting, and guiding our account teams and customers on how to best use our Platform. Are you up for the challenge?

Responsibilities

• Be passionate about customers and deliver impactful solutions.
• Address organizations’ complex technical challenges, proactively identifying and resolving issues before they impact the customer.
• Guide account team members and customers on optimal use of the Splunk Platform.
• Deliver strategic, case-based technical consulting (up to 90 days).

Minimum Qualifications

• Several years of experience administering and using Splunk Core (Enterprise/Cloud).
• Strong SPL (Search Processing Language) skills are essential.

Preferred Qualifications

• Strong understanding of common enterprise applications.
• Proficiency with scripting languages (bash), application development (Java, Python, .NET).

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.