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  1. Home
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  3. ›Crisis Counselor
‹ Remote Jobs

Remote Crisis Counselor jobs in the United States

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Remote Crisis Counselor Jobs — Support Communities Across the USA

The demand for crisis counselor remote jobs continues to grow across the USA as more organizations prioritize accessible mental health support. With 288 open positions available, qualified professionals have a unique opportunity to join mission-driven teams dedicated to helping individuals navigate difficult moments. This fully remote role allows counselors to make a meaningful impact from anywhere in the country.

Successful candidates bring strong active listening skills, emotional resilience, and the ability to assess risk quickly under pressure. Familiarity with trauma-informed care, de-escalation techniques, and crisis intervention protocols is essential, along with clear written and verbal communication for documenting sensitive interactions. Employers seeking to hire a crisis counselor often look for licensure or relevant certification, plus comfort using digital platforms to deliver virtual support.

Remote work in this field typically involves flexible scheduling, secure video or phone platforms, and close collaboration with multidisciplinary teams spread across different states. As mental health awareness rises nationwide, crisis counselor vacancies are expanding steadily, reflecting a broader shift toward telehealth-based crisis response. Organizations across the USA increasingly invest in remote-first teams to widen their reach and respond faster to urgent needs.

If you're ready to bring compassion and expertise to a role that truly matters, now is the time to explore current crisis counselor positions. Global Work AI connects dedicated professionals with organizations seeking skilled support specialists, making it easier to find the right fit. Take the next step in your career and discover opportunities that let you help others while working remotely.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a crisis counselor in the USA?

    In the USA, pay for a crisis counselor often falls in the mid-$40,000s to low-$60,000s annually, though the range can shift by employer type, shift schedule, and setting. Hospital systems, community agencies, and 988 contact centers may also offer differentials for nights or weekends. In larger metro areas, compensation can run higher because of local labor demand and cost of living. When comparing openings, look at benefits, overtime rules, and licensure support as well as base pay to get a realistic picture.
  • What qualifications are needed to become a crisis counselor in the USA?

    Most employers look for a bachelor’s degree in psychology, social work, counseling, human services, or a related field, while some remote crisis counselor roles prefer a master’s degree and state licensure. In the USA, organizations working with high-risk calls may also require CPR, suicide prevention, de-escalation, and HIPAA training. Experience in behavioral health or community support can strengthen an application, especially if it includes documentation and assessment work. Reviewing current listings helps clarify which credentials are required versus preferred.
  • What skills are most important for a remote crisis counselor job?

    Strong active listening is essential, but remote work also demands clear written communication, quick judgment, and steady emotional control. A crisis counselor in a remote setting must manage phone, chat, or video interactions while staying calm, accurate, and supportive. Familiarity with call-center platforms, electronic records, and privacy practices is valuable in the USA, where telehealth and 988-style services follow strict compliance standards. Time management and the ability to switch between cases smoothly are also important, so compare postings for the tools and pace each employer expects.
  • What does a crisis counselor do on a typical day?

    The work usually centers on assessing risk, listening closely, and helping people stabilize during urgent emotional moments. A crisis counselor may provide safety planning, connect callers with local resources, document interactions, and coordinate with supervisors or emergency services when needed. In remote roles across the USA, much of the day can involve calls, chats, or digital case notes rather than in-person meetings. Some shifts are busy and unpredictable, so it helps to review sample job descriptions to see how much intake, referral, and follow-up work is included.
  • Is prior experience required for a crisis counselor role, and what kind of experience counts?

    Not every employer requires direct crisis work, but relevant background can make a major difference. Experience in mental health support, case management, suicide prevention, social services, residential care, or call-center environments is often considered helpful for a crisis counselor job in the USA. Internship work, practicum placements, and volunteer hotline roles may also count if they involved assessment, de-escalation, or client communication. Some organizations will hire newer candidates and provide training, so it is worth checking whether each opening lists entry-level or experienced requirements.
  • How does the hiring process for a remote crisis counselor job usually work?

    The process often starts with an online application and resume review, followed by phone or video interviews that focus on judgment, empathy, and response style. Many remote crisis counselor employers in the USA add scenario-based questions, background checks, reference checks, and training modules before a final offer. Some also ask candidates to demonstrate typing speed, note-taking accuracy, or comfort with shift-based work. Because schedules and compliance standards vary, it helps to compare timelines and interview stages across listings before moving to the next step.
  • What career growth opportunities are available for a crisis counselor?

    This field can lead to broader behavioral health and leadership paths over time. A crisis counselor in the USA may move into senior response roles, team lead positions, supervision, quality assurance, training, or program coordination. With additional education and licensure, some professionals transition into clinical counseling, social work, case management, or hospital-based behavioral health. Remote organizations may also offer advancement into protocol development or workforce planning. Looking at related roles can help you see which credentials support the next stage and which employers promote from within.

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288 jobs found

  • Oak Tree Support Services

    Oak Tree Support Services

    Today

    Is 24-hour specialist

    Provide immediate response to calls or texts on the 24-hour phone line, conduct in-person visits during emergencies, and ensure compliance with training requirements. Document interactions accurately and participate in monthly team meetings.

    remote, MN, United States
    Full TimeJunior (<2 years)
  • Gryphon Place

    Gryphon Place

    Today

    Central mi 211 - community resource advisor

    Provide information and referral services, conduct client assessments, identify resources, and support clients in implementing referrals. Utilize crisis management techniques, maintain documentation, and conduct follow-ups to ensure needs are met.

    remote, United States
    Part TimeJunior (<2 years)
  • UHS

    UHS

    2 days ago

    Virtual evening iop- adolescent| licensed in fl - lmhc or lcsw

    Provide clinical functions including individual therapy, family therapy, group therapy, and crisis intervention for patients with co-occurring disorders. Assist patients in achieving their emotional health goals through therapeutic treatment skills.

    remote, FL, United States
    Part TimeJunior (<2 years)
  • Essen Medical Associates

    Essen Medical Associates

    3 days ago

    Substance abuse counselor (casac)

    Maintain a caseload of patients with substance use and co-occurring mental health disorders. Conduct screenings, intakes, and assessments, and develop individualized treatment plans. Provide evidence-based counseling interventions and facilitate case management and crisis intervention services.

    remote, United States
    Full TimeJunior (<2 years)
  • Brightli

    Brightli

    4 days ago

    Lead clinician

    Provide individual, group, and family counseling, conducting assessments and developing treatment plans. Document diagnoses and treatment progress, ensuring compliance with regulatory standards. Participate in clinical meetings and collaborate with internal departments to facilitate client care.

    remote, IN, United States
    Full TimeJunior (<2 years)
  • Alzheimer's Association®

    Alzheimer's Association®

    5 days ago

    Bilingual helpline counselor/care consultant

    Provide bilingual (English/Spanish) support using Solution-Focused Brief Therapy (SFBT) techniques to assist constituents with Alzheimer’s-related concerns. Educate callers about Alzheimer’s disease, connect them to resources, and document interactions accurately.

    remote, United States
    $48k – $58k/yrFull TimeJunior (<2 years)
  • Alzheimer's Association®

    Alzheimer's Association®

    5 days ago

    Helpline counselor/care consultant

    Provide short-term consultations using Solution-Focused Brief Therapy (SFBT) techniques. Educate constituents on Alzheimer’s disease and connect them to local resources. Document call interactions accurately and follow established clinical protocols.

    remote, United States
    $48k – $58k/yrFull TimeJunior (<2 years)
  • Groups Recover Together, Inc.

    Groups Recover Together, Inc.

    5 days ago

    Admissions counselor - indiana

    Lead the treatment team, coordinating decisions about member treatment. Conduct intake and clinical assessments, provide individual support, and document member progress using EMR. Ensure compliance with admission requirements and participate in training for licensure upkeep.

    remote, United States
    $50k – $76k/yrFull TimeJunior (<2 years)
  • BHG Careers

    BHG Careers

    6 days ago

    Remote counselor - lpc or lcsw

    Conduct individual and group counseling sessions for patients recovering from substance use disorders. Develop and maintain individualized treatment plans and accurate patient records. Guide patients through the intake process and connect them with community resources.

    remote, United States
    $65k – $69k/yrFull TimeJunior (<2 years)
  • CarePoint Response

    CarePoint Response

    6 days ago

    Therapist

    Provide crisis and stabilization services for clients with behavioral health needs. Conduct assessments, deliver crisis interventions, and coordinate referrals. Collaborate with interdisciplinary teams to develop treatment goals and support individuals and families in recovery.

    remote, MD, United States
    $69k – $77k/yrFull TimeJunior (<2 years)
  • Transitions Mental Health Asso

    Transitions Mental Health Asso

    6 days ago

    Part-time - crisis line and dispatch specialist

    Provide 24/7 crisis support via phone and text, including triage, de-escalation, and resource linkage. Assess response needs and coordinate dispatch of crisis response teams. Maintain operational tracking tools and complete documentation of hotline contacts and dispatch activities.

    remote, CA, United States
    $52k – $54k/yrPart TimeJunior (<2 years)
  • Common Ground

    Common Ground

    6 days ago

    Mical crisis specialist - frontline strong

    Provide support to first responders through helpline applications, accepting incoming calls, chats, and texts related to various crises. Utilize de-escalation techniques to address callers in crisis and document each encounter.

    remote, MI, United States
    $42k/yrPart TimeJunior (<2 years)
  • MONARCH

    MONARCH

    6 days ago

    Behavioral health therapist v, voa

    Provide outpatient behavioral health services, conduct interviews to assess mental status and psychosocial history, and assign diagnoses. Deliver individual, group, and family therapy, perform crisis assessments, and maintain medical records.

    remote, NC, United States
    $65k/yrFull TimeEntry with Degree
  • Frontier Behavioral Health

    Frontier Behavioral Health

    7 days ago

    Crisis triage specialist - rcl/988 - saturday & sunday 7pm-7:30am

    Provide telephone crisis intervention and evaluation services for individuals in behavioral health crises. Conduct risk assessments, develop stabilization and safety plans, and complete comprehensive documentation.

    remote, IA, United States
    $52k – $64k/yrPart TimeJunior (<2 years)
  • Essen Medical Associates

    Essen Medical Associates

    7 days ago

    Substance abuse counselor

    Maintain a caseload of patients with substance use and co-occurring mental health disorders. Conduct screenings, intakes, and assessments, and develop individualized treatment plans. Provide evidence-based counseling interventions and facilitate case management and crisis intervention services.

    remote, United States
    Full TimeJunior (<2 years)
  • Aston Carter

    Aston Carter

    7 days ago

    Crisis support representative-remote

    Provide real-time support to employees regarding bereavement policies and time off. Manage inbound and outbound communications through various channels, ensuring clarity and compassion.

    remote, MO, United States
    $46k/yrFull TimeJunior (<2 years)
  • Episcopal Health Services

    Episcopal Health Services

    8 days ago

    Supervisor - home based crisis intervention program

    Oversee daily operations of the Home-Based Crisis Intervention (HBCI) program, lead clinical meetings, and provide direct supervision and case consultation to staff. Conduct field visits and cover cases as needed.

    remote, NY, United States
    $95k – $110k/yrFull TimeJunior (<2 years)
  • Healthsource Integrated Solutions Inc

    Healthsource Integrated Solutions Inc

    8 days ago

    Crisis clinician - (lscsw, lmsw, lcpc, lpc, lmft, etc) thurs - sat 7a - 7p

    Conduct crisis assessments, including risk and safety evaluations, and provide appropriate referrals. Collaborate with individuals, families, and treatment teams to support recovery. Deliver person-centered services focused on coping skills and behavioral health management.

    remote, Topeka, KS, United States
    Full TimeJunior (<2 years)
  • Beth Israel Lahey Health

    Beth Israel Lahey Health

    9 days ago

    Crisis clinician- telehealth (weekends)

    Provide behavioral health crisis consultation services and assessments for patients in a hospital setting. Manage acute client crises, triage, and refer clients to appropriate services. Develop collaborative relationships with hospital staff and external providers.

    remote, Lowell, MA, United States
    $67k – $92k/yrPart TimeJunior (<2 years)
  • UnitedHealth Group

    UnitedHealth Group

    10 days ago

    Behavioral intake counselor

    Conduct behavioral health screenings, triage calls/chats, and provide customized referrals. Document interactions in compliance with clinical standards and maintain accurate clinical information in the EHR.

    remote, United States
    $48k – $87k/yrFull TimeJunior (<2 years)
  • Lines for Life

    Lines for Life

    10 days ago

    Remote crisis intervention specialist

    Answer crisis helplines with compassion, documenting crisis contacts accurately in an electronic health record system. Triage crisis contacts, collaborate with coworkers to manage contact flow, and assist with rescue calls as needed.

    remote, United States
    $46k – $50k/yrFull TimeJunior (<2 years)
  • Transitions Mental Health Asso

    Transitions Mental Health Asso

    13 days ago

    Crisis line and dispatch specialist

    Provide 24/7 crisis support via phone and text, including triage, de-escalation, and resource linkage. Assess response needs and coordinate dispatch of Crisis Response Teams. Maintain operational tracking tools and complete documentation of hotline contacts and dispatch activities.

    remote, CA, United States
    $52k – $54k/yrFull TimeJunior (<2 years)
  • Brightli

    Brightli

    13 days ago

    Therapist-adolescent

    Provide individual, group, and family therapy, complete assessments, diagnose conditions, and develop treatment plans. Facilitate trauma-informed and co-occurring disorder therapy, respond to crises, and document services accurately.

    remote, MO, United States
    Full TimeJunior (<2 years)
  • ComPsych Corporation

    ComPsych Corporation

    13 days ago

    Guidance consultant (clinical eap intake and triage) - remote

    Provide telephonic support to clients on behavioral and emotional health issues, conducting clinical intakes and referrals. Ensure compliance with departmental protocols and maintain accurate documentation. Collaborate with internal teams to enhance service delivery and client satisfaction.

    remote, United States
    $39k/yrFull TimeJunior (<2 years)
  • Brightli

    Brightli

    15 days ago

    Therapist (outpatient services)

    Provide individual, group, and family therapy services; complete assessments and develop treatment plans; respond to crisis situations; collaborate in clinical staffings; document services accurately; provide clinical supervision and training.

    remote, MO, United States
    Full TimeJunior (<2 years)
  • Seven Counties Services

    Seven Counties Services

    16 days ago

    Crisis intervention counselor - split shifts - full-time - remote - must be a resident of the greater louisville area.

    Provide crisis and suicide intervention counseling via telephone, identify appropriate service providers, and monitor caller situations through follow-up. Document all interventions accurately and review logs for information accuracy.

    remote, KY, United States
    Full TimeJunior (<2 years)
  • Ellie Mental Health - 240

    Ellie Mental Health - 240

    16 days ago

    Licensed associate counselor - lac

    Evaluate mental health diagnoses and develop treatment plans. Provide individual and group therapy sessions while collaborating with medical professionals for comprehensive care.

    remote, NJ, United States
    Full TimeJunior (<2 years)
  • Seven Counties Services

    Seven Counties Services

    16 days ago

    Child crisis intake counselor (prn)

    Conduct telephone screenings for crisis services, gather demographic and clinical information, and document in the EHR. Assess client eligibility for services and verify insurance coverage. Collaborate with team members on clinical situations and ensure compliance with organizational standards.

    remote, Louisville, KY, United States
    Part TimeJunior (<2 years)
  • Catholic Relief Services | CRS

    Catholic Relief Services | CRS

    19 days ago

    Senior advisor, staff well-being and workforce resilience

    Lead the development and implementation of staff care and well-being strategies. Oversee psychosocial risk assessments and advise teams on promoting resilience in high-stress environments. Facilitate crisis response activities and coordinate referrals during critical incidents.

    remote, United States
    Full TimeSenior (5+ years)
  • Pyramid Healthcare

    Pyramid Healthcare

    19 days ago

    Actt crisis response specialist

    Provide direct crisis response to individuals experiencing behavioral health or psychiatric concerns. Utilize crisis de-escalation techniques and review crisis plans to guide responses.

    remote, NC, United States
    $49k/yrFull TimeJunior (<2 years)
  • Revelations Counseling & Consulting LLC

    Revelations Counseling & Consulting LLC

    20 days ago

    Mental health coach

    Provide telephonic coaching to support service members and veterans in transitioning between psychological health care providers. Engage in motivational interviewing, barrier identification, and task planning. Maintain accurate documentation of interactions and ensure timely resolution of issues.

    remote, United States
    Full TimeMiddle (2-4 years)
  • Snohomish County

    Snohomish County

    21 days ago

    Designated crisis responder

    Conduct evaluations for involuntary commitment, assess behavioral health emergencies, and provide crisis intervention. Collaborate with behavioral health agencies and coordinate hospital admissions.

    remote, IA, United States
    $110k/yrFull TimeJunior (<2 years)
  • Common Ground

    Common Ground

    22 days ago

    Mical crisis line clinical shift supervisor

    Supervise MiCAL Crisis Specialists, providing crisis support and administrative functions such as payroll and shift scheduling. Oversee daily operations, monitor calls, and conduct staff training and development.

    remote, MI, United States
    $65k – $77k/yrPart TimeLead / Manager
  • Elevance Health

    Elevance Health

    22 days ago

    Crisis & referral specialist

    Screen and assess callers in crisis, providing telephonic intervention and de-escalation. Document interactions accurately and timely, ensuring compliance with HIPAA and other regulations. Coordinate with agencies and individuals to optimize resource use and follow up on service access.

    remote, GA, United States
    Full TimeJunior (<2 years)
  • Brightli

    Brightli

    22 days ago

    Clinical provider

    Provide individual, group, and family therapy, both in-person and via telehealth. Assess client needs, develop treatment plans, and deliver evidence-based therapy. Respond to crises, coordinate care, and maintain clinical documentation.

    remote, MO, United States
    Full TimeJunior (<2 years)
  • Brightli

    Brightli

    22 days ago

    Clinical provider - outpatient

    Provide individual, group, and family therapy, both in-person and via telehealth. Conduct assessments, develop treatment plans, and deliver evidence-based therapy. Respond to crises, coordinate care, and maintain clinical documentation.

    remote, MO, United States
    Full TimeJunior (<2 years)
  • Frontier Behavioral Health

    Frontier Behavioral Health

    23 days ago

    Crisis triage specialist - rcl/988 lines - saturday & sunday 7am-7:30pm

    Provide telephone crisis intervention and evaluation services for individuals in behavioral health crises. Conduct risk assessments, develop stabilization and safety plans, and maintain comprehensive documentation.

    remote, WA, United States
    $52k – $64k/yrPart TimeJunior (<2 years)
  • The Trevor Project

    The Trevor Project

    23 days ago

    Crisis worker

    Provide suicide prevention and crisis intervention counseling to LGBTQ+ youth via text, chat, and phone. Adhere to performance measures and protocols while collaborating with a team of Crisis Counselors. Review performance feedback and demonstrate attention to detail in all tasks.

    remote, United States
    $52k/yrFull TimeJunior (<2 years)
  • CarePoint Response

    CarePoint Response

    a month ago

    Peer and counselor supervisor

    Provide leadership and oversight to Peer Support Specialists across various programs. Create performance improvement plans, document supervision, and offer real-time consultation during high-risk situations.

    remote, MD, United States
    $70k/yrFull TimeJunior (<2 years)
  • Magellan Health

    Magellan Health

    a month ago

    Assignment readiness counselor - short term and on demand

    Provide short-term, solution-focused counseling to military service members and their families. Deliver training and wellness presentations, conduct assessments, and facilitate referrals.

    remote, United States
    Part TimeJunior (<2 years)

10,000,000+ more jobs available!