1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
The demand for crisis counselor remote jobs continues to grow across the USA as more organizations prioritize accessible mental health support. With 288 open positions available, qualified professionals have a unique opportunity to join mission-driven teams dedicated to helping individuals navigate difficult moments. This fully remote role allows counselors to make a meaningful impact from anywhere in the country.
Successful candidates bring strong active listening skills, emotional resilience, and the ability to assess risk quickly under pressure. Familiarity with trauma-informed care, de-escalation techniques, and crisis intervention protocols is essential, along with clear written and verbal communication for documenting sensitive interactions. Employers seeking to hire a crisis counselor often look for licensure or relevant certification, plus comfort using digital platforms to deliver virtual support.
Remote work in this field typically involves flexible scheduling, secure video or phone platforms, and close collaboration with multidisciplinary teams spread across different states. As mental health awareness rises nationwide, crisis counselor vacancies are expanding steadily, reflecting a broader shift toward telehealth-based crisis response. Organizations across the USA increasingly invest in remote-first teams to widen their reach and respond faster to urgent needs.
If you're ready to bring compassion and expertise to a role that truly matters, now is the time to explore current crisis counselor positions. Global Work AI connects dedicated professionals with organizations seeking skilled support specialists, making it easier to find the right fit. Take the next step in your career and discover opportunities that let you help others while working remotely.

Oak Tree Support Services
Provide immediate response to calls or texts on the 24-hour phone line, conduct in-person visits during emergencies, and ensure compliance with training requirements. Document interactions accurately and participate in monthly team meetings.

Gryphon Place
Provide information and referral services, conduct client assessments, identify resources, and support clients in implementing referrals. Utilize crisis management techniques, maintain documentation, and conduct follow-ups to ensure needs are met.

UHS
Provide clinical functions including individual therapy, family therapy, group therapy, and crisis intervention for patients with co-occurring disorders. Assist patients in achieving their emotional health goals through therapeutic treatment skills.

Essen Medical Associates
Maintain a caseload of patients with substance use and co-occurring mental health disorders. Conduct screenings, intakes, and assessments, and develop individualized treatment plans. Provide evidence-based counseling interventions and facilitate case management and crisis intervention services.

Brightli
Provide individual, group, and family counseling, conducting assessments and developing treatment plans. Document diagnoses and treatment progress, ensuring compliance with regulatory standards. Participate in clinical meetings and collaborate with internal departments to facilitate client care.

Alzheimer's Association®
Provide bilingual (English/Spanish) support using Solution-Focused Brief Therapy (SFBT) techniques to assist constituents with Alzheimer’s-related concerns. Educate callers about Alzheimer’s disease, connect them to resources, and document interactions accurately.

Alzheimer's Association®
Provide short-term consultations using Solution-Focused Brief Therapy (SFBT) techniques. Educate constituents on Alzheimer’s disease and connect them to local resources. Document call interactions accurately and follow established clinical protocols.

Groups Recover Together, Inc.
Lead the treatment team, coordinating decisions about member treatment. Conduct intake and clinical assessments, provide individual support, and document member progress using EMR. Ensure compliance with admission requirements and participate in training for licensure upkeep.
BHG Careers
Conduct individual and group counseling sessions for patients recovering from substance use disorders. Develop and maintain individualized treatment plans and accurate patient records. Guide patients through the intake process and connect them with community resources.
CarePoint Response
Provide crisis and stabilization services for clients with behavioral health needs. Conduct assessments, deliver crisis interventions, and coordinate referrals. Collaborate with interdisciplinary teams to develop treatment goals and support individuals and families in recovery.

Transitions Mental Health Asso
Provide 24/7 crisis support via phone and text, including triage, de-escalation, and resource linkage. Assess response needs and coordinate dispatch of crisis response teams. Maintain operational tracking tools and complete documentation of hotline contacts and dispatch activities.

Common Ground
Provide support to first responders through helpline applications, accepting incoming calls, chats, and texts related to various crises. Utilize de-escalation techniques to address callers in crisis and document each encounter.

MONARCH
Provide outpatient behavioral health services, conduct interviews to assess mental status and psychosocial history, and assign diagnoses. Deliver individual, group, and family therapy, perform crisis assessments, and maintain medical records.

Frontier Behavioral Health
Provide telephone crisis intervention and evaluation services for individuals in behavioral health crises. Conduct risk assessments, develop stabilization and safety plans, and complete comprehensive documentation.

Essen Medical Associates
Maintain a caseload of patients with substance use and co-occurring mental health disorders. Conduct screenings, intakes, and assessments, and develop individualized treatment plans. Provide evidence-based counseling interventions and facilitate case management and crisis intervention services.

Aston Carter
Provide real-time support to employees regarding bereavement policies and time off. Manage inbound and outbound communications through various channels, ensuring clarity and compassion.
Episcopal Health Services
Oversee daily operations of the Home-Based Crisis Intervention (HBCI) program, lead clinical meetings, and provide direct supervision and case consultation to staff. Conduct field visits and cover cases as needed.

Healthsource Integrated Solutions Inc
Conduct crisis assessments, including risk and safety evaluations, and provide appropriate referrals. Collaborate with individuals, families, and treatment teams to support recovery. Deliver person-centered services focused on coping skills and behavioral health management.

Beth Israel Lahey Health
Provide behavioral health crisis consultation services and assessments for patients in a hospital setting. Manage acute client crises, triage, and refer clients to appropriate services. Develop collaborative relationships with hospital staff and external providers.

UnitedHealth Group
Conduct behavioral health screenings, triage calls/chats, and provide customized referrals. Document interactions in compliance with clinical standards and maintain accurate clinical information in the EHR.

Lines for Life
Answer crisis helplines with compassion, documenting crisis contacts accurately in an electronic health record system. Triage crisis contacts, collaborate with coworkers to manage contact flow, and assist with rescue calls as needed.

Transitions Mental Health Asso
Provide 24/7 crisis support via phone and text, including triage, de-escalation, and resource linkage. Assess response needs and coordinate dispatch of Crisis Response Teams. Maintain operational tracking tools and complete documentation of hotline contacts and dispatch activities.

Brightli
Provide individual, group, and family therapy, complete assessments, diagnose conditions, and develop treatment plans. Facilitate trauma-informed and co-occurring disorder therapy, respond to crises, and document services accurately.

ComPsych Corporation
Provide telephonic support to clients on behavioral and emotional health issues, conducting clinical intakes and referrals. Ensure compliance with departmental protocols and maintain accurate documentation. Collaborate with internal teams to enhance service delivery and client satisfaction.

Brightli
Provide individual, group, and family therapy services; complete assessments and develop treatment plans; respond to crisis situations; collaborate in clinical staffings; document services accurately; provide clinical supervision and training.

Seven Counties Services
Provide crisis and suicide intervention counseling via telephone, identify appropriate service providers, and monitor caller situations through follow-up. Document all interventions accurately and review logs for information accuracy.

Ellie Mental Health - 240
Evaluate mental health diagnoses and develop treatment plans. Provide individual and group therapy sessions while collaborating with medical professionals for comprehensive care.

Seven Counties Services
Conduct telephone screenings for crisis services, gather demographic and clinical information, and document in the EHR. Assess client eligibility for services and verify insurance coverage. Collaborate with team members on clinical situations and ensure compliance with organizational standards.

Catholic Relief Services | CRS
Lead the development and implementation of staff care and well-being strategies. Oversee psychosocial risk assessments and advise teams on promoting resilience in high-stress environments. Facilitate crisis response activities and coordinate referrals during critical incidents.

Pyramid Healthcare
Provide direct crisis response to individuals experiencing behavioral health or psychiatric concerns. Utilize crisis de-escalation techniques and review crisis plans to guide responses.

Revelations Counseling & Consulting LLC
Provide telephonic coaching to support service members and veterans in transitioning between psychological health care providers. Engage in motivational interviewing, barrier identification, and task planning. Maintain accurate documentation of interactions and ensure timely resolution of issues.

Snohomish County
Conduct evaluations for involuntary commitment, assess behavioral health emergencies, and provide crisis intervention. Collaborate with behavioral health agencies and coordinate hospital admissions.

Common Ground
Supervise MiCAL Crisis Specialists, providing crisis support and administrative functions such as payroll and shift scheduling. Oversee daily operations, monitor calls, and conduct staff training and development.

Elevance Health
Screen and assess callers in crisis, providing telephonic intervention and de-escalation. Document interactions accurately and timely, ensuring compliance with HIPAA and other regulations. Coordinate with agencies and individuals to optimize resource use and follow up on service access.

Brightli
Provide individual, group, and family therapy, both in-person and via telehealth. Assess client needs, develop treatment plans, and deliver evidence-based therapy. Respond to crises, coordinate care, and maintain clinical documentation.

Brightli
Provide individual, group, and family therapy, both in-person and via telehealth. Conduct assessments, develop treatment plans, and deliver evidence-based therapy. Respond to crises, coordinate care, and maintain clinical documentation.

Frontier Behavioral Health
Provide telephone crisis intervention and evaluation services for individuals in behavioral health crises. Conduct risk assessments, develop stabilization and safety plans, and maintain comprehensive documentation.

The Trevor Project
Provide suicide prevention and crisis intervention counseling to LGBTQ+ youth via text, chat, and phone. Adhere to performance measures and protocols while collaborating with a team of Crisis Counselors. Review performance feedback and demonstrate attention to detail in all tasks.
CarePoint Response
Provide leadership and oversight to Peer Support Specialists across various programs. Create performance improvement plans, document supervision, and offer real-time consultation during high-risk situations.

Magellan Health
Provide short-term, solution-focused counseling to military service members and their families. Deliver training and wellness presentations, conduct assessments, and facilitate referrals.
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