1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Financial institutions and retailers nationwide are expanding their teams, making chargeback analyst remote jobs some of the most sought-after roles in payments today. With 180 open positions available, employers need detail-oriented professionals to investigate disputes and safeguard revenue across the USA.
Success in this role demands strong analytical skills, close attention to detail, and solid knowledge of payment card network rules, including Visa and Mastercard regulations. Employers look for candidates skilled in dispute resolution software, data analysis, and clear communication when preparing evidence packages. Familiarity with fraud trends and the ability to multitask under deadlines make companies eager to hire a chargeback analyst who balances speed with accuracy.
Remote chargeback analyst positions in the USA often involve collaborating with distributed teams across banking, retail, and fintech, using secure portals to manage cases and communicate with stakeholders. As digital transactions rise, employers increasingly embrace remote arrangements to access top talent, fueling steady demand for chargeback analyst vacancies nationwide and a stable outlook for virtual payment careers.
If you're ready to advance your career in payment operations, now is the time to explore chargeback analyst positions that match your skills. Global Work AI connects motivated professionals with employers actively hiring for these in-demand roles, making it easy to find your next opportunity and take the next step toward a rewarding remote career.

Henry Schein
Serve as the primary contact for IDN/large accounts regarding chargeback contracts and pricing needs. Partner with suppliers and GPOs to ensure contract compliance. Conduct analysis of price change notifications and perform audits for pricing integrity.

Sinch
Detect, monitor, and mitigate fraudulent activity on the Sinch Voice network. Investigate various fraud scenarios, manage fraud case activity, and resolve trouble tickets. Communicate trends and patterns to management and collaborate with external fraud groups.
Ellit Groups
Support the implementation, configuration, testing, and optimization of Epic Professional Billing, Charge Router, and Claims functionality. Collaborate with operational, technical, and revenue cycle stakeholders to ensure accurate charge capture and claims processing.

Ensemble Health Partners
Analyze contractual reimbursement and identify discrepancies between posted payments and expected reimbursement. Communicate with payors regarding underpayments, file appeals, and resolve account variances.

Baptist Health System, Inc.
Provide analytical support to Revenue Cycle leadership, develop and maintain scorecards, dashboards, and ad hoc reports. Analyze performance to identify root causes of issues and collaborate on corrective action plans.

Children's Health
Administer non-patient billing, accounts receivable, collections, and cash application. Prepare invoices, monitor receivable balances, apply cash receipts, and perform reconciliations.

AxisCare
Manage merchant onboarding from application submission to active adoption, ensuring accuracy and completeness. Resolve escalated payment issues, explain fees, and provide documentation for transactions.

Prime Therapeutics
Support client operations by handling payment postings, mailing dunning letters, and maintaining service agreements. Assist with invoicing practices for various programs and fulfill client requests related to reporting. Perform other duties as assigned.

Lifepoint Health
Provide subject matter expertise for Cerner/Oracle Charge Services applications, supporting charge master maintenance and supply chain activities. Coordinate application changes, resolve issues, and guide the development of training materials and process designs.

Rho Nutrition
Manage the full deduction lifecycle for high-volume accounts, including research, validation, and dispute resolution. Prepare and submit disputes for invalid deductions, track dispute windows, and analyze deduction trends. Build customer profitability views and present findings to leadership.

RXO, Inc.
Investigate and analyze incidents and claims for loss, damage, and delay. Assess potential risks impacting RXO's reputation and financial performance. Manage claims inventory and process claims according to company policies.

Med-Metrix
Analyze payment variances to identify trends in underpaid claims and prepare data for validation. Collaborate with Analytics and Pricing teams to resolve contract load variances and produce accurate reports.

UC Health
Conduct detailed charge audits on inpatient and outpatient accounts, including CPT/charge code line item audits. Evaluate service appropriateness based on documentation and coding standards. Communicate audit findings and provide education to clinical departments on charge capture processes.

AppGate Cybersecurity, Inc.
Serve as a technical resource for U.S. banks and credit unions, supporting rule configurations and workflows in 360 Risk Control. Train customers on product use, analyze transaction data, detect suspicious activity, and propose new fraud rules.

Trinity Health
Analyze and report data to improve operational efficiency. Audit department information, produce reports, and suggest process improvements. Ensure accurate CPT and ICD-10 documentation for billing, educate colleagues on coding, and perform charge capture functions.

Harness
Manage the accounts receivable aging cycle, ensuring timely collection of past-due accounts. Develop tailored collection strategies for key accounts and perform cash application processes.

The Standard
Manage premium billing transactions, including adjustments and monthly billing cycles, ensuring accuracy and compliance. Develop and enhance Excel tools and VBA macros to automate billing processes. Analyze and resolve billing discrepancies through collaboration with stakeholders.

Collective
Manage the billing lifecycle for members, including processing refunds and credits in Stripe, handling disputes and chargebacks, and ensuring accurate final billing during offboarding. Document recurring billing issues to inform policy changes and maintain current billing SOPs.

Zotec Partners
Oversee daily charge entry operations, ensuring accuracy and timely claim submission. Manage and develop Client Bill Associates through coaching and performance feedback. Monitor workloads and SLA performance, resolve complex billing issues, and maintain client relationships.

TEKsystems
Analyze large datasets to identify fraud patterns and signals. Use in-house tools for labeling images and payments. Collaborate with the business process team to enhance fraud detection capabilities. Provide feedback to improve review protocols and identify new fraud trends.

CareFirst
Maintain admin rates and prepare invoices to generate revenue. Manage accuracy of billing processes, troubleshoot discrepancies, and ensure timely vendor payments. Compile and validate financial data for systems, audit vendor payments, and create reports.

Slope
Conduct manual reviews and analysis of account applications to identify and prevent fraud. Manage case management for large-scale fraud cases and assist in monitoring high-risk customer behaviors.
Vorys, Sater, Seymour and Pease LLP
Implement and coordinate e-billing initiatives according to client guidelines, ensuring smooth transitions from paper to electronic invoicing. Review and analyze new business information, submit electronic invoices, troubleshoot issues, and monitor payment approvals.

Prominence Advisors
Resolve post-live Professional Billing (PB) issues, stabilize charge and claim workflows, and assist the customer’s team in achieving steady-state operations.
Trade Compliance Recruiting Solutions
Process duty drawback claims from start to finish, including analyzing import and export data and preparing claims. Maintain documentation records according to regulations and company SOPs. Identify discrepancies in data and provide updates to clients.

Trend Health Partners
Identify, analyze, and recover claim overpayments for clients. Validate claims and ensure accuracy of algorithms. Research and analyze claims data to identify overpayment opportunities and trends. Collaborate with management on concept approvals and provide feedback on algorithm effectiveness.

Fuze Health
Analyze revenue performance and monitor collections, ensuring billing accuracy across key revenue streams. Manage the end-to-end invoicing process for high volume accounts, maintain master customer data, and provide support to internal and external stakeholders.

Mode Mobile
Review fraud data daily, investigate accounts for fraudulent activity, analyze Mobile Measurement Partner data to identify invalid traffic, and track fraud trends. Build rules and safeguards to prevent fraud while ensuring a smooth user experience.
LIS Solutions
Conduct intelligence analysis to support military operations against ISIL. Utilize intelligence-related automation for product development and analytical efforts. Brief complex information clearly to stakeholders and collaborate with local forces to enhance regional stability.

GAF
Lead the design, execution, configuration, and optimization of SAP Vistex modules. Manage project deliverables and cross-functional integrations while overseeing teams of analysts and developers.

Fiserv
Lead a team managing dispute claim investigations and processing, including chargeback processing and representment. Design and improve dispute handling processes, utilizing data-driven metrics to optimize workflows.
Alaska Native Tribal Health Consortium
Support the EHR team and revenue cycle teams in resolving issues related to charges and Chargemaster setup. Maintain and update Chargemaster codes in Cerner, including billing codes and fee schedules.

Pathward, N.A.
Analyze fraud-related data to identify trends and control gaps. Design and produce fraud KPIs/KRIs for effective detection and investigation. Support development of fraud detection models and reporting aligned with regulatory standards.

Graham Healthcare Group
Perform claim audits for Medicare and PPS Medicare Commercial, maintain Oasis reports, and review unbilled reports weekly. Bill Medicare and Non-Medicare claims daily, verify visits for customary rates bi-weekly, and handle claim rejections.

BJC HealthCare
Analyze charge master data, monitor revenue utilization, and support charging workflows to ensure compliance and reimbursement optimization. Assist with financial analyses detailing gross and net revenue impacts, and ensure standardized charging methodologies and regulatory compliance.

Fairview Health Services
Analyze charging workflows and technical issues related to Epic systems. Develop business requirements for system optimization, ensuring accurate charge capture and compliance. Create educational materials, conduct quality reviews, and validate data to support leadership decisions.

Velora
Own day-to-day transaction monitoring and fraud/risk review for Aplos Pay. Investigate suspicious activity and document outcomes for consistency and auditability. Design and iterate detection rules and monitoring workflows to reduce false positives.

Inspira Financial
Review client contracts and fee schedules for accuracy and compliance. Set up billing items in the accounting system and ensure correct routing to GL revenue accounts. Collaborate with Implementation and Client Services teams to address client requests and process billing adjustments.

Robert Half
Analyze client billing requirements and determine setup methods. Create client profiles for the Production team, resolve invoicing issues, and prepare adjustments and internal reports.

Mosaic Life Care
Analyze contractual underpayments and resolve encounters in Epic WQs. Work on rebill projects for recoupment of underpayments and assist with appeals for denied charges. Identify coding and billing issues, educate staff, and monitor accounts for re-billing.
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