Contract Details
Work Mode: 100% Remote (US-based/onshore)
Schedule: 40 hours per week
Duration: 2026-08-31 to 2027-03-05
About the Opportunity
This contract role focuses on analyzing, documenting, and improving business processes across teams. You will work closely with stakeholders to understand current workflows, identify inefficiencies, and recommend practical, measurable improvements that enhance quality, speed, and consistency.
Key Responsibilities
- Gather and synthesize process information from stakeholders across business and technology teams.
- Document current-state processes and define future-state workflows, creating clear and comprehensive process maps and SOPs.
- Identify bottlenecks, risks, and improvement opportunities; recommend solutions and changes.
- Support implementation of process changes, including communication, training materials, and adoption support.
- Track process performance and outcomes against defined metrics; iterate based on feedback and data.
Required Qualifications
- Experience in business process analysis/engineering and process documentation.
- Ability to create clear process maps/flowcharts and translate complex workflows into concise documentation.
- Strong stakeholder facilitation, communication, and requirements-gathering skills.
- Analytical mindset with attention to detail and a focus on measurable outcomes.
Preferred Qualifications
- Familiarity with continuous improvement methods (e.g., Lean, Six Sigma) and process metrics/KPIs.
- Experience supporting process change adoption in cross-functional environments.
Work Environment
Fully remote, collaborating with distributed stakeholders. Expect regular virtual meetings, documentation reviews, and iterative improvement cycles.