Billing Specialist / Charge Entry

Position Summary

As a Billing Specialist, you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization.

Remote

Schedule: Monday–Friday | 8:00 AM – 5:00 PM

What You Will Be Doing

• Problem solving to reconcile outstanding balances from insurances and patients.
• Discussing open balances with patients and collecting payment accordingly.
• Maintaining collection agency accounts.
• Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances.
• Exhibiting knowledge of medical insurance and proper use of computer software.
• Posting charges, payments, and adjustments in Allscripts Practice Management software.
• Communicating effectively and professionally with physicians, co-workers, management, and patients.
• Performing general office duties and other duties as assigned.

What You Will Receive

• Competitive wages
• Robust benefits package including medical, dental, life, and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company-paid holidays
• 401(k) retirement plan with company match
• An organization focused on People, Passion, Purpose, and Progress
• Inspirational culture

What You Know

Required Qualifications

• High school diploma or GED
• Knowledge of ICD-10 & CPT Codes
• CPC and/or AHIMA certification required

Preferred Qualifications

• One (1) or more years of customer service experience
• Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience
• Experience in Revenue Cycle Management