Associate partner manager

This is an exciting opportunity to join Loop as an Associate Partner Manager, where you'll help build and deepen relationships with the partners that power our merchants' operations. This role sits within our North American Partnerships organization within the Logistics channel, working across a network of operations and logistics technology partners, including 3PLs, WMS and ERP providers, all of whom are core to how Loop's merchants run their businesses.

You'll work alongside experienced Partner Managers to learn the full partner lifecycle: from identifying and activating new partners to executing joint go-to-market strategies that drive merchant success, referrals and revenue. This is a hands-on, high-growth role for someone who wants to build a career in partnerships and is excited to learn a complex, fast-moving ecosystem.

At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we’re looking for someone to join us in the United States.

What You'll Do:

• Support and build relationships with North American partners across logistics, operations, and technology (3PLs, carriers, WMS, ERP, and SaaS platforms), with the goal of driving referrals, pipeline growth, and closed revenue.
• Assist in managing a pipeline of partner-sourced sales opportunities, working alongside Partner Managers, go-to-market leadership, and Account Executive teams to support complex sales cycles.
• Help develop and execute joint business plans with partners to build go-to-market strategies that create mutual value and grow pipeline for both Loop and our partners.
• Collaborate cross-functionally with Marketing, Product Marketing, Sales, and Merchant Success to contribute to repeatable GTM playbooks across the region.
• Identify co-marketing opportunities, such as campaigns, case studies, events, that strengthen Loop's presence across partner ecosystems.
• Support product and partnership evaluations by gathering partner and market feedback to surface high-value opportunities.
• Build a point of view on how Loop can grow with specific partners, and work with your team to put that plan into action.
• Work as part of a global Partner team spanning logistics, agency, and tech partnerships, helping to connect the dots across Loop's partner ecosystem.
• Travel periodically to meet ecosystem partners in person as needed.

Your Experience:

• 0–2 years of experience in partnerships, business development, or a related client-facing B2B role, ideally at a SaaS company or within the e-commerce ecosystem.
• Some familiarity with the North American D2C e-commerce landscape, whether that's through logistics and operations, tech platforms, or working with brands directly.
• A natural relationship builder who's comfortable developing trust with external partners and internal stakeholders alike.
• Resourceful and curious; you ask good questions, learn quickly, and don't wait to be told what to do next.
• Strong active listener and communicator, with examples of bringing clarity to ambiguous or complex situations.
• Comfortable working as both a team player and individual contributor in a remote-first environment.
• Strong written and verbal communication skills; diplomatic under pressure.
• Willing and able to travel as needed (~10%) to meet with new and existing partners.

$65,000 - $85,000 a year. This position is also eligible for an annual commission expected to be 35% of your base salary. We know that making decisions about your career and compensation is a huge deal. Because of that, we’re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. We’ve outlined some important information for you here, but please know there’s a lot more to compensation than we can cover in this job posting. The posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future. The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. Great humans deserve great benefits! At Loop, you’ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.