Application specialist - card management

Although telecommuting Eligible--Candidate must reside in PA or OH.

Responsible for the processing of debit/credit card disputes and chargebacks to maintain compliance with bank/MasterCard regulations. Fraud monitoring for the debit card portfolio using our fraud detection system. Also responsible for data entering new account uploads and system maintenances for our commercial credit card portfolio and ensuring the integrity of required documentation. Familiarity or willingness to learn how to extract data from various software systems, such as Monarch and Synergy, to create monthly management statistical analysis.

Essential Job Responsibilities

1. Reconcilement of Suspense Accounts
2. Balance system reports to General Ledger Accounts
3. Researching of various system and input problems
4. Clearing Unposted Items
5. Complies with regulations and laws relating to the function of the position.
6. Responds to inquiries relating to his/her particular area, or to the requests from customers, other bank personnel, etc., within given time frames and within established policy.
7. Supports the organization’s commitment to ongoing quality service enhancement by participating in multi-disciplined guidance and project teams, as appropriate.
8. Abides by current laws and organizational policies and procedures designed and implemented to promote an environment, which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
9. Conducts all business affairs, both personally and as a representative of the organization according to the high ethical and professional standards established by FCFC and the banking affiliate Board of Directors, and according to the approved Conflict of Interest/Business Ethics Policy.
10. Cooperates with, participates in, and supports adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.
11. Cooperates with, participates in, and supports the company’s compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Equal Credit Opportunity Act, etc.
12. Assumes responsibility for assisting in his/her professional development; adheres to the guidelines and targets established within his/her Performance Assessments.
13. Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to insure the smooth and efficient flow of information.
14. Other job-related duties as assigned or directed.

Bona Fide Occupational Qualifications

1. High school diploma or equivalent required. Experience in Accounting or related field is preferred
2. Above average analytical ability.
3. Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.
4. Ability to comply with established budgets and operate within budgetary constraints.
5. May be eligible for Telecommuting.