1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
The demand for skilled advice line nurses continues to grow as healthcare systems expand telehealth services across the USA. Currently, 500+ advice line nurse remote jobs are available, offering registered nurses a chance to provide critical phone-based triage and patient guidance from anywhere in the country. This remote nursing opportunity suits professionals seeking flexibility without compromising on meaningful patient care.
Successful candidates typically bring strong clinical assessment skills, excellent verbal communication, and the ability to make quick, accurate decisions under pressure. Familiarity with triage protocols, electronic health record systems, and multitasking across phone platforms is essential. Employers seeking to hire an advice line nurse often prioritize candidates with active RN licensure, several years of clinical experience, and a calm, empathetic bedside manner—even when that manner comes through over the phone.
Remote advice line nurse positions typically involve rotating shifts, including evenings and weekends, to ensure patients receive round-the-clock support. As more healthcare organizations across the USA invest in virtual care infrastructure, hiring outlook for this specialty remains strong, with steady demand in both urban and rural regions. Remote work arrangements allow nurses to serve diverse populations while maintaining work-life balance.
If you're ready to take the next step in your nursing career, explore current advice line nurse vacancies and discover how your skills can make a difference from home. Global Work AI connects dedicated nurses with organizations eager to hire, making it easier than ever to find the right fit. Start your journey toward a rewarding remote nursing career today.

UnitedHealth Group
Provide patient education and individualized care for diabetes services, coordinating with healthcare professionals. Initiate and modify treatment plans based on patient assessments and prescriber orders. Maintain accurate clinical documentation and communicate patient status to physicians.

Ochsner Health
Triages symptom-based calls, reports results through the EPIC system, and provides general health information to callers. Communicates effectively with patients and physicians, maintains clinical knowledge and skills, and adapts communication to specific patient populations.

Yale New Haven Health
Utilize the nursing process to assess patient medical records for care gaps and direct follow-up. Evaluate and prioritize clinical follow-up requests from ED staff, inform patients about diagnostic results, and coordinate care resources.

Gentiva
Provide telephonic triage and nursing support for hospice patients and families. Assess symptoms, prioritize calls, manage urgent care needs, and determine the necessity of in-person visits.

Hennepin Healthcare
Provide remote nursing care via telecommunications technology, utilizing nursing processes and evidence-based protocols. Determine appropriate levels of care for patients across various populations, including medication refill requests and assisting pharmacies with HHS patient inquiries.

Trinity Health
Assess and triage patient needs via phone and in-office visits. Provide clinical guidance, patient education, and care coordination. Manage medication refills, test results, referrals, and prior authorizations. Collaborate with healthcare partners and support chronic disease management.
Stepful
Provide academic support and guidance to LPN students, conducting regular meetings to monitor progress and create success plans. Identify at-risk students and implement timely interventions.

Alzheimer's Association®
Provide bilingual (English/Spanish) support using Solution-Focused Brief Therapy (SFBT) techniques to assist constituents with Alzheimer’s-related concerns. Educate callers about Alzheimer’s disease, connect them to resources, and document interactions accurately.

Alzheimer's Association®
Provide short-term consultations using Solution-Focused Brief Therapy (SFBT) techniques. Educate constituents on Alzheimer’s disease and connect them to local resources. Document call interactions accurately and follow established clinical protocols.

UnitedHealth Group
Provide after-hours clinical support and triage patient needs. Assess patient conditions through phone or in-person visits, coordinating care with interdisciplinary teams.

Hope Family Health
Assist patients by phone with follow-up and coordination of medical services. Identify barriers to care, connect patients with resources, and document services accurately. Coordinate with medical and behavioral health teams to support continuity of care and timely follow-up.

Jobgether
Manage a portfolio of clients, providing clinical support, patient advocacy, and care coordination. Conduct clinical intake assessments, help clients access healthcare providers, and facilitate transitions between providers.
Yukon-Kuskokwim Health Corporation
Deliver patient care through assessment, diagnosis, planning, implementation, and evaluation. Conduct comprehensive triage assessments via phone, collaborating with healthcare professionals to ensure optimal patient outcomes.

Elevate Infusion
Provide primary patient care for assigned patients, including assessment, care planning, and education on infusion therapy. Ensure safe delivery of medications, evaluate patient responses, and maintain case management through the company's platform.

Essentia Health
Provide triage and health advice via phone, utilizing computerized protocols to assess patient symptoms. Document all calls electronically in real time, process prescription refill requests, and assist with patient transfers.

Sharecare
Guide Veterans and their families through the caregiver search, interview, and hiring process. Provide ongoing support to ensure satisfaction and continuity of care. Document interactions accurately in the EHR system and collaborate with team members to uphold service integrity.

Curana Health, Inc.
Provide after-hours telephonic care and clinical direction to residents and facility staff. Manage high call volumes, perform telehealth visits, and conduct comprehensive assessments. Document encounters in the EMR and apply clinical protocols to ensure effective treatment.

University of Miami
Serve as the initial contact for patients, coordinating care and scheduling appointments. Assess patient needs, facilitate referrals, and ensure continuity of care. Educate patients and families about treatment options and survivorship.

Inizio Engage
Act as a liaison between management and call center staff, supporting project initiatives. Update training materials, conduct training sessions, and handle escalations for inquiries and complaints. Monitor calls, provide feedback, and maintain quality standards for client projects.

Advocate Health
Perform telephone triage for pediatric patients, assessing care needs and providing clinical solutions. Collaborate with patients and healthcare teams, participate in team conferences, and notify practices and leadership of patient encounters and operational concerns.

Private Health Management
Manage a portfolio of clients, providing education, advocacy, and care coordination. Conduct clinical intakes to assess client needs and facilitate appropriate healthcare steps. Collaborate with internal teams to ensure smooth transitions and effective communication.

Florida Cancer Specialists
Triage oncology patient calls regarding treatment and appointments, monitor patient symptom management, and manage complex patient care to minimize emergency visits.

Hummingbird Healthcare
Provide telephone triage using Epic’s Nurse Triage module, assessing symptoms and determining urgency. Verify patient information, protect privacy under HIPAA, and coordinate with clinic teams for appointments.

Transitions Mental Health Asso
Provide 24/7 crisis support via phone and text, including triage, de-escalation, and resource linkage. Assess response needs and coordinate dispatch of Crisis Response Teams. Maintain operational tracking tools and complete documentation of hotline contacts and dispatch activities.

Inova
Perform biopsychosocial assessments, provide medications and treatments, and develop care plans for patients. Serve as a resource for patients and families regarding medical questions and collaborate with the interdisciplinary team to assist patients in meeting treatment goals.

Florida Cancer Specialists
Provide triage for oncology patient calls regarding treatment and appointments, monitor patient symptoms, and manage complex patient care to minimize emergency visits.

Texas Children's Hospital
Perform patient assessments, document findings, and analyze patient status. Update care plans based on patient condition changes and communicate with healthcare team members.

Fairview Health Services
Independently triage calls from patients regarding symptoms, medication refills, and test results. Utilize symptom-based protocols to assess needs and provide education. Prioritize calls based on patient needs and ensure timely responses.

Call 4 Health
Respond to inbound and outbound calls for a multi-state nurse triage service. Utilize telephone triage protocols to assess and triage patients, document interactions in EHR systems, and provide clinical assessments.

Call 4 Health
Respond to calls for a multi-state nurse triage service, utilizing protocols to assess patients. Document interactions in EHR systems, provide clinical assessments, and support providers with medication refills and critical results.
Capitol View Transitional Care Center
Provide nursing services via telephone, making independent nursing diagnoses and developing care plans based on patient assessments. Delegate nursing tasks appropriately and act as a resource for other staff.

University of Miami
Review patient schedules to identify uninsured or under-insured patients, conduct comprehensive reviews of services and insurance coverages, and create detailed cost estimates.

myLaurel
Serve as the primary liaison between hospital partners and the care team, ensuring seamless patient transitions. Drive patient and partner engagement by collaborating with hospital staff to generate referrals.

Wellthy
Support Care Coordinators by executing care-related tasks, conducting research, and delivering high-quality results. Maintain task load while meeting output and quality standards. Utilize Wellthy’s Care Network and tools for timely task completion, and communicate updates and barriers to progress.

Postpartum Support International
Facilitate daily engagement with help-seekers via telephonic, text, and chat inquiries, providing psychosocial support and referrals. Conduct assessments to determine the nature of contacts and deliver evidence-based information.
TimelyCare
Provide telephonic and virtual case management, crisis support, and member navigation. Take CrisisNow calls, assess risk, and escalate emergencies. Coordinate care with providers and community resources, develop individualized care plans, and monitor member progress.

Common Ground
Supervise MiCAL Crisis Specialists, providing crisis support and administrative functions such as payroll and shift scheduling. Oversee daily operations, monitor calls, and conduct staff training and development.

Frontier Behavioral Health
Provide telephone crisis intervention and evaluation services for individuals in behavioral health crises. Conduct risk assessments, develop stabilization and safety plans, and maintain comprehensive documentation.

The Opportunity Alliance
Answer calls and text/chat messages on the crisis line, assess presenting problems and psychosocial stressors, complete risk assessments, and monitor performance measures. Collaborate with Crisis Response Services across the state and utilize programmatic systems effectively.

OneOncology
The Triage Nurse monitors and responds to patient communications regarding symptoms and side effects, utilizing approved algorithms for assessment. They collaborate with physicians and scheduling teams to manage patient care needs, provide education, and coordinate appointments.
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