Description

WSLCB Vision Safe communities for Washington State

Mission Promote public safety, public health, and trust through fair administration, education, and enforcement of liquor, cannabis, tobacco, and vapor laws.

Internal Applicants Only This position is currently eligible to telework. This position is required to work in the office at least 2 days a week. This may change based on business needs. This position has an essential function of in person interaction with others.

Who we are

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety, public health, and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs.

As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.

Your opportunity at a glance

The WSLCB Enforcement and Education Division is announcing an exciting opportunity for Administrative Regulations Analyst 3 (Compliance Consultant) position located in: Olympia, WA, Representing the Washington State Liquor and Cannabis Board (WSLCB); the Administrative Regulations Analyst 3 provides technical assistance and education in support of the state’s licensed liquor, cannabis, tobacco, and vapor licensees in operating their businesses in compliance through education and outreach before greater corrective action becomes necessary and may issue verbal warnings and Notices to correct (NTC), when appropriate.

As an Administrative Regulations Analyst 3, the position acts independently to plan, prioritize, develop, and implement education and community outreach activities that help and support the liquor, tobacco, vapor, and cannabis industries. This position, in conjunction with their supervisor’s input, sets and accomplishes educational priorities. Incumbents resolve complex problems and have latitude to determine methods and procedures to complete their work.

Duties

Some of your primary duties will include:

• Educates and engages licensees, the public, and other stakeholders in addressing issues related to our mission by providing licensee support and education.
• Responsible for delivering informal and formal training pertaining to applicable RCWs and WACs to cannabis licensees, managers, and employees.
• Responds to verbal and written inquiries concerning cannabis laws, regulations, and licensing.
• Develops intervention strategies designed to achieve immediate correction and long-term compliance including recommendations to effect corrective action and to monitor progress.
• This position delivers clear, concise, accurate, and factual summaries of the results of inspections both orally and in writing.
• Assists in the development and implementation of an education plan and community outreach strategies including the preparation of the educational/outreach materials.
• Participates in comprehensive compliance inspections to ensure that licensees, premises, records, advertising, labeling, and devices are within approved minimum guidelines and licensees are in compliance with Laws and Regulations necessary to ensure the integrity of the industries.
• Conducts announced and unannounced premises checks to ensure compliance with laws and rules.
• Conducts follow up visits, if appropriate, to ensure that the identified conditions have been satisfactorily abated.
• Records findings and notes in the agency records management system.
• Documents the field visit with a written report including any recommendations or agreements made with copies secured in the agency records management system and provided to the licensee.
• Work includes assisting the commissioned team members with analyzing and responding to complaints on licensed locations.
• The incumbent may support commissioned officers by helping review a licensee’s documents, including financial records, during the course of a financial investigation.
• Completes initial contact following the receipt of a nonspecific complaint or a first complaint of a non-public health or safety nature against a licensed premise.
• Provides education to the licensee, manager and/or employee pertaining to the allegations.
• Organizes and conducts scheduled inspections of licensed establishments, to check for compliance with state laws and provides technical assistance as necessary.
• Provides input on education policies, procedures, and regulations.
• As a result of assisting with an investigation, positions in this class write reports of findings, create exhibits for hearings, and assist in presenting cases to a board, commission, or administrative law judge when necessary.
• Schedules and conducts final inspections in a timely manner.
• Communicates final inspection status and pre-licensure issues with Licensing staff.
• Conducts follow-up final inspections when necessary.
• Records findings and notes in the agency records management system.

Qualifications

Required Qualifications:

Five (5) years of combined relevant professional experience and education in business administration, public administration, criminal justice, police science, or a closely related field, including experience working with a regulated industry providing education and guidance to industry members on rules and laws with the goal of achieving voluntary compliance. OR One (1) year of experience as an LCB Enforcement Officer.

Preferred/Desired Qualifications:

• Understanding of the WSLCB scope of regulatory authority and jurisdiction.
• Able to communicate effectively and collaboratively with stakeholders with inherently diverse interests.
• Demonstrated ability to develop and make effective oral presentations for small groups.
• Demonstrated ability to coordinate workshops and/or training.
• One or more years’ experience in consulting and/or interviewing to collect data and/or obtain statements.
• Demonstrated ability to deal effectively with conflict arising from regulatory inspections while maintaining positive customer service.
• Experience participating in administrative hearings, such as testifying.

Supplemental Information

PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED. IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified: Completed online application. Current Resume. Letter of Interest describing how you meet the specific qualifications for the position. Three (3) professional references to include a current or recent supervisor with email addresses and phone numbers.