Accounts Receivable Specialist

Employment Type: Full-time

Location: Remote/Onsite

Working Hours: U.S. Central Time (CST)

About Us

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.

We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.

Role Overview

The Accounts Receivable Specialist is responsible for managing and monitoring incoming payments, resident account balances, and receivable activity across a portfolio of multifamily properties. This role helps ensure accurate billing, timely collections, proper posting of payments, and strong financial reporting while supporting on-site teams and maintaining excellent customer service with residents and internal stakeholders.

Key Responsibilities

• Process and post resident payments, including rent, fees, deposits, and other charges, accurately and in a timely manner.
• Monitor accounts receivable aging and follow up on past-due balances.
• Reconcile resident ledgers and investigate account discrepancies, unapplied payments, charge errors, and balance disputes.
• Coordinate with property managers, leasing staff, and regional teams to resolve billing and collection issues.
• Prepare and distribute notices related to delinquent accounts in accordance with company policy and applicable regulations.
• Support move-in, move-out, and deposit accounting processes as they relate to resident balances.
• Review NSF payments, chargebacks, payment plans, and write-off requests.
• Maintain accurate records of collections activity, payment arrangements, and account adjustments.
• Assist with monthly close by reconciling receivable balances and preparing related reports.
• Ensure compliance with company policies, lease terms, fair housing considerations, and applicable state and local requirements.
• Respond to resident and internal inquiries regarding balances, payment history, and account status.
• Work with accounting leadership and operations teams to improve receivable processes and reduce delinquency.

Required Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in accounting, finance, or business preferred.
• 2+ years of accounts receivable, property accounting, or related experience preferred.
• Multifamily property management experience preferred.
• Experience with property management and accounting software such as Yardi, RealPage, Entrata, or similar platforms preferred.
• Strong understanding of accounts receivable principles, reconciliations, and collections processes.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong attention to detail, organization, and accuracy.
• Ability to manage multiple properties, deadlines, and competing priorities.
• Excellent written and verbal communication skills.
• Ability to handle sensitive financial information with professionalism and confidentiality.

Benefits

• Competitive compensation package.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative, innovative, and high-performance work environment.