Job Description

JOB TITLE: Systems Administrator

AGENCY: Pierpont Community and Technical College

WORK LOCATION: Pierpont Advanced Technology Center, 500 Galliher Drive Fairmont, West Virginia 26554

REPORTS TO: CIO

FLSA Status: Exempt

Employee Category: Nonclassified

GENERAL JOB SUMMARY:

The Systems Administrator provides critical infrastructure, hardware, and application support through planning, design, testing, installation, and ongoing maintenance of enterprise systems. This role is responsible for ensuring the reliability, security, and optimization of the organization's computing platforms, data storage, and network environments. Working under general direction, the Systems Administrator handles complex technical issues, acts as a technical advisor for hardware and software procurement, and collaborates with executive leadership and internal stakeholders to align IT infrastructure with organizational goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Infrastructure & Systems Management: Design, construct, configure, and maintain robust information technology systems, operating systems, and hardware/software platforms.
• Data & Storage Operations: Oversee data transfer, storage architecture, backup management, and data retrieval processes to support continuous operations.
• System Optimization & Troubleshooting: Investigate and resolve complex service issues regarding servers, applications, and hardware; identify workflow inefficiencies and implement optimal technical solutions.
• Strategic Consulting & Reporting: Consult with leadership on data management, systems compilation, and reporting to inform institutional policies and decision-making.
• Stakeholder Collaboration: Build and maintain strong relationships with internal and external partners to evaluate and support the technical needs of various departments.
• User Support & Training: Provide advanced troubleshooting for user applications/programming issues and deliver technical training and learning opportunities for staff and stakeholders.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There may be other duties as assigned.

MINIMUM QUALIFICATIONS:

• In-depth knowledge of systems analysis, testing procedures, and standard computing platforms.
• Proven expertise in maintaining effective hardware, operating system, and software platforms.
• Strong capability to troubleshoot complex, highly varied technical problems independently using specialized tools and established standards.
• Excellent communication skills for consulting with executive leadership and providing client training.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in Information Systems, Computer Technology, Systems Engineering, or a related field and 1-3 years of directly related professional experience in systems administration, IT infrastructure support, or systems analysis is required. An equivalent combination of education and experience is acceptable.

PHYSICAL REQUIREMENTS:

Conditions are those of a typical office environment, requiring frequent oral communication with students and colleagues, the ability to enter data and written communications in electronic format in a timely manner, and sufficient mobility to be present and address students, their parents, and fellow professionals at appropriate college and regional functions. Moderate physical activity. Requires handling of average-weight objects up to 15 pounds; standing, sitting and/or walking for brief or long periods.

DISCLAIMER:

This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor. Most requirements are subject to possible modification in order to provide a reasonable accommodation to individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, students, other employees, or the general public.