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  1. Home
  2. ›Onsite Jobs
  3. ›West Virginia
  4. ›IT Support Manager
‹ West Virginia

Onsite It Support Manager jobs in West Virginia, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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Aug 23, 2025

IT Support Manager — On-Site Jobs in West Virginia Await Skilled Professionals

West Virginia's growing technology sector is creating strong demand for skilled technical leaders who can manage on-site teams and keep operations running smoothly. With 289 IT support manager on-site jobs currently available, this role offers a chance to join an organization committed to reliable technology solutions and hands-on leadership.

Successful candidates typically bring experience in service management, team leadership, and troubleshooting hardware and software issues. Strong communication skills, a customer-first mindset, and the ability to manage help desk operations under pressure are essential. Many employers today are eager to hire an IT support manager who can mentor staff and coordinate across departments.

On-site work remains standard for this role, since these professionals must be present to oversee hardware deployments and respond quickly to technical issues. West Virginia's expanding healthcare, manufacturing, and public sector industries continue to fuel demand for dependable technology leadership, making this a promising time to explore IT support manager vacancies across the state.

If you're ready to advance your career, now is a great time to pursue current IT support manager positions. Global Work AI connects driven professionals with employers seeking dependable leaders for on-site technology roles—start building your future today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in West Virginia?

    In West Virginia, pay for an IT support manager typically falls around the low-to-mid $80,000s, with smaller employers sometimes offering less and larger organizations, hospitals, and public-sector teams paying more. Location within the state, years of leadership experience, and the size of the help desk or service team can move compensation up or down. Benefits, on-call expectations, and bonus eligibility also matter. When reviewing current openings, compare salary with workload, office location, and the scope of the IT support manager role.
  • What skills and qualifications are required for an IT support manager job?

    Most employers look for a mix of technical depth and people leadership. A bachelor’s degree in information technology, computer science, or a related field is common, though strong experience can sometimes substitute. For an IT support manager job in West Virginia, hiring teams usually expect hands-on knowledge of Windows, networking basics, ticketing systems, endpoint support, and user account administration. Just as important are coaching, prioritization, documentation, vendor coordination, and calm problem-solving. Reviewing postings can help you match your background to the exact team size and environment.
  • What certifications help you get hired as an IT support manager?

    Helpful credentials often include CompTIA A+, Network+, and Security+, which signal a solid base in support, connectivity, and risk awareness. Microsoft certifications, especially those tied to Windows Server, Microsoft 365, or Azure, can be valuable for many on-site teams in the USA. ITIL Foundation is also respected because service management and workflow discipline matter in a leadership role. Cisco or project management training can add strength too. Employers in West Virginia may weigh certifications alongside hands-on leadership, so it helps to compare them with local job ads.
  • What does an IT support manager do on a day-to-day basis?

    A typical day blends team oversight with practical troubleshooting. The work often includes monitoring ticket queues, assigning priorities, helping resolve escalated incidents, checking system uptime, and making sure users get timely support. An IT support manager may also review performance metrics, coach staff, meet with internal departments, and coordinate with vendors or network teams. In a West Virginia office setting, travel is usually minimal, but responsiveness matters. Strong planning skills help keep service levels steady, so it is useful to look at job listings for the exact balance of leadership and hands-on duties.
  • What are the main responsibilities of an IT support manager in an on-site office environment?

    In an on-site office, the role usually centers on keeping people and technology running smoothly at the same location. That means supervising desk-side support, managing hardware repairs, handling workstation setups, maintaining printers and meeting-room equipment, and ensuring quick response to outages or access issues. An IT support manager also coordinates with facilities, security, and systems teams when physical infrastructure affects service. Because the work is on-site in West Virginia, visibility and fast escalation paths are especially important. Reading current postings can show whether a company expects more strategic planning or more direct technical coverage.
  • How does the hiring process usually work for an IT support manager position?

    The process often starts with a recruiter screen, followed by interviews with IT leadership, operations partners, or a hiring manager. Many employers ask about troubleshooting methods, team supervision, incident handling, and experience with service metrics. You may also face scenario-based questions, a technical discussion, or a case study about improving support performance. In West Virginia, some organizations include background checks or reference verification before an offer. Strong candidates usually prepare examples that show both leadership and technical judgment, then compare similar roles to understand typical interview expectations.
  • What career growth opportunities are available for an IT support manager?

    This path can lead into senior service management, IT operations, infrastructure leadership, or broader technology administration. Some professionals move toward director-level roles, especially after building experience with budgets, process improvement, and cross-functional planning. Others specialize in cybersecurity support, cloud services, or endpoint strategy. In West Virginia, opportunities may expand with larger employers, healthcare systems, universities, and government contractors that need experienced oversight. A strong record in an IT support manager position can also open doors to regional or multi-site leadership, so it is smart to track openings that match your long-term direction.

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289 jobs found

  • WVU Medicine

    WVU Medicine

    Today

    Associate it support tech

    Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full....

    onsite, Morgantown, WV, United States
    Full TimeJunior (<2 years)
  • Citynet

    Citynet

    Today

    Technical support representative

    Technical Support Representative Important Schedule & Shift Requirements Because our Technical Support Center supports our business and residential clients around the clock, this position requires...

    onsite, Bridgeport, WV, United States
    $35k/yrFull TimeEntry with Degree
  • Five Below

    Five Below

    4 days ago

    Interium part time support lead- barboursville wv

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Barboursville, WV, United States
    $23k/yrPart TimeLead / Manager
  • Texas State Technical College

    Texas State Technical College

    4 days ago

    Associate manager, admissions & enrollment

    Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the...

    onsite, Huntington, WV, United States
    $58k – $63k/yrFull TimeLead / Manager
  • Wincore Windows & Doors

    Wincore Windows & Doors

    4 days ago

    Customer experience representative

    Customer Experience Representative (CET) Not Just Customer Service. Customer Experience. Do you enjoy solving problems that others can't? Are you the person who catches the details everyone else...

    onsite, Parkersburg, WV, United States
    Full TimeJunior (<2 years)
  • Nelson Mullins Riley & Scarborough, LLP

    Nelson Mullins Riley & Scarborough, LLP

    4 days ago

    Administrative support assistant

    Overview Nelson Mullins is an Am Law 100 firm, dedicated to providing the highest quality legal services to our clients. The Huntington office is looking for a professional, well-organized, detailed...

    onsite, Huntington, WV, United States
    Full TimeNo Skills
  • Clear Mountain Bank

    Clear Mountain Bank

    6 days ago

    Integrated customer services specialist

    Location: Bruceton Mills, WV ARE YOU SOMEONE WHO THRIVES ON THE EXCITEMENT OF TECHNOLOGY & CONNECTING WITH PEOPLE? If so, then applying for the Full-Time Integrated Customer Services Specialist...

    onsite, Bruceton Mills, WV, United States
    Full TimeJunior (<2 years)
  • C

    Cabell Huntington Hospital/St. Mary

    7 days ago

    Mhn manager of technical services

    Manager, Technical Services – Network & Unified Communications Marshall Health Network Position Summary The Manager, Technical Services – Network & Unified Communications provides operational and...

    onsite, Huntington, WV, United States
    Full TimeLead / Manager
  • C

    Cabell Huntington Hospital/St. Mary

    7 days ago

    Systems technical analyst

    Professional who provides technical support and assistance to customers, on the phone or in person related to computer systems, hardware, and software. Their primary intention is to ensure a client’s...

    onsite, Huntington, WV, United States
    Full TimeMiddle (2-4 years)
  • BHE (Berkshire Hathaway Energy)

    BHE (Berkshire Hathaway Energy)

    7 days ago

    Business support analyst/business support analyst ii

    BHE GT&S has an exciting opportunity as a Business Support Analyst/Business Support Analyst II at our White Oaks General Office location in Bridgeport, WV. RESPONSIBILITIES Provide expertise and...

    onsite, Bridgeport, WV, United States
    Full TimeLead / Manager
  • C

    CAMC Health System

    8 days ago

    It manager telecommunication services -- it endpoint services -- northgate-400 association dr.

    Job Summary Provides leadership and management of the day to day operations of areas that include clinical and/or financial application support and development teams, web development team, training,...

    onsite, Charleston, WV, United States
    Full TimeLead / Manager
  • C

    CAMC Health System

    8 days ago

    Information technology manager -- vh it applications - mon health -- northgate-400 association dr.

    Job Summary Provides leadership and management of the day-to-day operations of areas that include Network Infrastructure, training, workflow and support teams as required. Position includes...

    onsite, Charleston, WV, United States
    Full TimeLead / Manager
  • C

    CAMC Health System

    8 days ago

    Associate desktop support analyst -- it telecommunications -- northgate-400 association dr.

    Job Summary Installs and supports new and/or existing microprocessor-based computing systems and associated peripheral computing devices. Determines required hardware and software collaboratively...

    onsite, Charleston, WV, United States
    Full TimeEntry with Degree
  • C

    CAMC Health System

    8 days ago

    Associate service desk analyst -- vh it customer support center -- northgate-400 association dr.

    Job Summary Service Desk: Applies learned knowledge of information systems products and services to assist internal users on simple to complex matters. Responsible for recognizing, researching,...

    onsite, Charleston, WV, United States
    Full TimeJunior (<2 years)
  • C

    CAMC Health System

    8 days ago

    Associate business applications specialist -- vh it revenue cycle -- northgate-400 association dr.

    Summary An application specialist is responsible for maintaining the optimal performance of system applications, ensuring smooth navigation by upgrading the features of existing applications, and...

    onsite, Morgantown, WV, United States
    Full TimeSenior (5+ years)
  • C

    CAMC Health System

    8 days ago

    Associate desktop support analyst -- it telecommunications -- stonewall jackson memorial hospital

    Job Summary Installs and supports new and/or existing microprocessor-based computing systems and associated peripheral computing devices. Determines required hardware and software collaboratively...

    onsite, Charleston, WV, United States
    Full TimeEntry with Degree
  • Columbus

    Columbus

    9 days ago

    Systems administrator / software deployment engineer

    OVERVIEW Must be a US Citizen Location - Fairmont, WV (Fully onsite) W2 position with full benefits Estimated Duration: Ongoing Offer contingent on ability to successfully pass a background check and...

    onsite, Fairmont, WV, United States
    $101k – $161k/yrFull TimeSenior (5+ years)
  • Coforge

    Coforge

    9 days ago

    Service desktop support analyst

    JOB TITLE: Level 2 Analyst REPORTS TO: Team Lead BUSINESS LINE: Workplace Services FLSA STATUS: Non-Exempt JOB CODE: HR use only PAY CODE: HR use only REVISION DATE: 07/2021 JOB SUMMARY The Level 2...

    onsite, Charleston, WV, United States
    Full TimeJunior (<2 years)
  • Amentum

    Amentum

    9 days ago

    Senior systems specialist

    Job Description Amentum is a global leader in advanced engineering and innovative solutions, supporting critical missions across defense, intelligence, energy, and civilian sectors. Our people are...

    onsite, Grand Junction, CO, United States
    $116k – $147k/yrFull TimeSenior (5+ years)
  • Kentro

    Kentro

    9 days ago

    Customer service engineer (va esom)

    Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

    onsite, Martinsburg, WV, United States
    Full TimeJunior (<2 years)
  • Marshall Health Network

    Marshall Health Network

    9 days ago

    Mhn unified communication administrator

    Position Title: Unified Communications Administrator Position Summary: Reporting to the Manager of Technical Services, the Unified Communications Administrator is part of a team responsible for...

    onsite, Huntington, WV, United States
    Full TimeMiddle (2-4 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    10 days ago

    Supervisor - crossroads mall

    Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Prosperity, WV, United States
    $21k – $28k/yrPart TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    10 days ago

    Client support desk analyst

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeMiddle (2-4 years)
  • nLogic

    nLogic

    10 days ago

    Senior software packaging & endpoint management administrator

    nLogic is seeking a Senior Software Packaging & Endpoint Management Administrator to support work within an Independent Verification and Validation, or IV&amp;V, environment. This senior-level...

    onsite, Fairmont, WV, United States
    Full TimeSenior (5+ years)
  • CMC

    CMC

    10 days ago

    It service delivery specialist

    it's what's inside that counts There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants,...

    onsite, Martinsburg, WV, United States
    Full TimeMiddle (2-4 years)
  • City National Bank of WV

    City National Bank of WV

    11 days ago

    Help desk support

    City National Bank is a multi-award-winning and highly successful financial institution committed to delivering exceptional service to our customers—and that commitment extends across every role in...

    onsite, Cross Lanes, WV, United States
    Full TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    13 days ago

    Supervisor - charleston town center

    Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Charleston, WV, United States
    $24k – $32k/yrPart TimeJunior (<2 years)
  • NexTech Professional Services

    NexTech Professional Services

    13 days ago

    Help desk specialist

    Job Title: Help Desk Specialist Work Location(s) – City, State: Kearneysville, WV Key Tasks and Responsibilities Uses automated information systems to analyze routine situations. Resolves user...

    onsite, Kearneysville, WV, United States
    Full TimeJunior (<2 years)
  • Taylor University

    Taylor University

    13 days ago

    Systems & discovery librarian

    Summary Mission and Commitment Taylor's mission is to develop servant-leaders marked with a passion to minister Christ’s redemptive love, grace, and truth to a world in need. As a community, Taylor...

    onsite, Upland, WV, United States
    Full TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    14 days ago

    Itsm specialist

    It’s an exciting time to join defi!! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • Valley Health Systems Inc

    Valley Health Systems Inc

    14 days ago

    It help desk representative

    Job Summary This document outlines the expectations and responsibilities of the IT Help Desk Representative role. As part of the frontline IT support team, your primary duty is to ensure reliable...

    onsite, Barboursville, WV, United States
    Full TimeJunior (<2 years)
  • Shentel

    Shentel

    15 days ago

    Technical support rep i

    Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you enjoy solving problems, helping people, and working with technology? Are you energized by fast-paced...

    onsite, Charleston, WV, United States
    $36k/yrFull TimeJunior (<2 years)
  • RAM Partners

    RAM Partners

    16 days ago

    \assistant manager

    About Us RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management...

    onsite, Knoxville, WV, United States
    $48k/yrFull TimeJunior (<2 years)
  • PUTNAM COUNTY HOSPITAL

    PUTNAM COUNTY HOSPITAL

    16 days ago

    It help desk technician

    Job Details: Level: Experienced Job Location: PUTNAM COUNTY HOSPITAL - GREENCASTLE, IN Salary Range: Undisclosed FT IT Help Desk Technician Experience answering phone calls and emails regarding...

    onsite, Greencastle, WV, United States
    Full TimeJunior (<2 years)
  • The Chemours Company

    The Chemours Company

    17 days ago

    End user computing engineer

    As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for...

    onsite, Corpus Christi, TX, United States
    $98k – $153k/yrFull TimeMiddle (2-4 years)
  • Stealth Solutions, Inc.

    Stealth Solutions, Inc.

    17 days ago

    Administrative support specialist

    Benefits: 401(k) 401(k) matching Health insurance Paid time off Position Overview Stealth is seeking an organized Administrative Support Specialist to support a federal application-processing team....

    onsite, Martinsburg, WV, United States
    Full TimeJunior (<2 years)
  • Peoples Bank

    Peoples Bank

    23 days ago

    Business support i

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the...

    onsite, Beachwood, OH, United States
    Full TimeJunior (<2 years)
  • Entarian

    Entarian

    23 days ago

    Senior systems administrator

    Overview/ Job Responsibilities Entarian is looking for a Senior Systems Administrator to support work at NOAA's Fairmont Consolidated Back-Up (CBU) Facility. This position will focus on legacy and...

    onsite, Fairmont, WV, United States
    $115k – $130k/yrFull TimeSenior (5+ years)
  • WVU Medicine

    WVU Medicine

    a month ago

    Associate technical support analyst

    Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full....

    onsite, Morgantown, WV, United States
    Full TimeJunior (<2 years)
  • WVU Medicine

    WVU Medicine

    a month ago

    Dispatcher

    Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full....

    onsite, Morgantown, WV, United States
    Full TimeJunior (<2 years)

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