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  5. Onsite Service Manager jobs in Grand Rapids, Michigan, USA

Onsite Service Manager jobs in Grand Rapids, Michigan, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in Grand Rapids, MI — On-Site Roles Now Hiring

Grand Rapids' growing repair and maintenance industry is driving strong demand for skilled leadership, and 90 service manager jobs in Grand Rapids are currently open for motivated professionals. This on-site position offers the chance to oversee daily operations, manage teams, and ensure customer satisfaction in a thriving Michigan market. Employers across the region are actively looking to fill these roles with candidates who bring both technical knowledge and strong people skills.

Successful candidates typically bring a blend of technical expertise, budgeting acumen, and strong communication abilities. Employers looking to hire a service manager seek professionals capable of training staff, resolving customer issues, and streamlining workflow efficiency. Familiarity with inventory management systems, safety compliance, and performance metrics is highly valued, as is the ability to lead diverse teams under pressure while maintaining high standards of performance.

On-site service manager positions in Grand Rapids require a hands-on presence to coordinate technicians, manage scheduling, and interact directly with clients. The local job market remains competitive, with dealerships, repair centers, and local businesses expanding their teams to meet rising customer demand. This steady growth reflects Michigan's broader economic recovery and its emphasis on customer-focused industries.

If you're ready to take the next step in your career, explore current service manager vacancies and discover how your leadership skills can make a difference. Global Work AI connects motivated professionals with top employers seeking dedicated candidates, making it easier than ever to find the right opportunity in Grand Rapids.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Grand Rapids?

    In Grand Rapids, a service manager salary typically lands in the mid-$50,000s to low-$70,000s, with total pay rising based on industry, team size, and revenue responsibility. Employers in Michigan may also add bonuses, commission, or benefits that improve overall compensation. Pay can be higher in automotive, equipment, or facilities settings where customer response times and operational oversight matter. To gauge a fair range, compare current local postings and note whether the role includes scheduling, budgeting, or technical support duties.
  • What qualifications are needed for a service manager job in Grand Rapids?

    Most employers in Grand Rapids look for a mix of education and practical leadership experience rather than a single fixed credential. A high school diploma is often the baseline, while an associate or bachelor’s degree in business, operations, or a related field can strengthen a candidacy for a service manager role. Certifications in customer service, project coordination, or a trade area may help in Michigan markets where technical knowledge is important. Reviewing current listings can show which qualifications matter most in your target industry.
  • What does a service manager do on a daily basis?

    The day usually starts with reviewing schedules, staff coverage, open service requests, and any urgent customer issues. A service manager in Grand Rapids often spends time coordinating technicians or front-line staff, tracking service quality, resolving complaints, and checking that work stays on budget and on time. In many on-site settings, the role also includes client communication, reporting, and supply oversight. Daily priorities can shift quickly, so it helps to compare job ads to see how responsibilities vary by employer and sector.
  • What key skills should a service manager have?

    Strong communication is essential, along with organization, problem-solving, and calm decision-making under pressure. Employers in Grand Rapids also value leadership, conflict resolution, scheduling ability, and comfort using reporting or CRM software. Since a service manager often balances customer expectations with staff performance, the role rewards people who can coach a team while keeping service standards consistent. In Michigan workplaces, attention to detail and accountability are especially useful, so it’s worth matching your strengths to the needs shown in local postings.
  • What experience do employers typically want for a service manager role in Grand Rapids?

    Many employers prefer candidates with several years in customer service, operations, or supervisory work, especially when the position involves leading a team. For a service manager in Grand Rapids, experience in scheduling, performance tracking, and handling client concerns is often more persuasive than a long résumé alone. In technical or automotive environments, hands-on familiarity with the field can be a real advantage. Hiring teams usually want proof that you can manage people, maintain standards, and keep service delivery moving efficiently.
  • What should I expect from an on-site service manager job in Grand Rapids?

    An on-site role usually means being present where the work happens, whether that’s an office, shop, dealership, or service center in Grand Rapids. Expect regular interaction with employees, customers, and vendors, plus quick responses to staffing or workflow problems. Because the job is tied to daily operations, flexibility and reliable attendance matter more than in remote roles. You may also need to walk the floor, inspect service areas, and handle issues in person, so it helps to compare worksite conditions across listings.
  • How does the hiring process usually work for a service manager position in Michigan?

    In Michigan, the process often begins with an application and résumé screen, followed by one or more interviews focused on leadership style, customer handling, and operational judgment. For a service manager in Grand Rapids, employers may also ask for examples of coaching staff, reducing delays, or improving service quality. Some companies include skills assessments, reference checks, or a final meeting with senior leadership. The timeline can vary by industry, so checking current openings can help you anticipate how formal the process may be.

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90 jobs found

  • Arby's

    Arby's

    2 days ago

    Shift manager

    We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. You’re in the right place if you’re here for benefits...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Specialty Tooling Systems

    Specialty Tooling Systems

    3 days ago

    Senior project manager

    Job title: Senior Project Manager Reports to: Director of Program Management Supervisory responsibilities: N/A Job objective: Specialty Tooling Systems (STS) is seeking a Senior Project Manager to...

    onsite, Grand Rapids, MI, United States
    Full TimeSenior (5+ years)
  • Qdoba Restaurants

    Qdoba Restaurants

    4 days ago

    Assistant manager

    Pay Range: $17.50 - $21.50/hour POSITION SUMMARY: The Assistant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the General Manager. Uses...

    onsite, Grand Rapids, MI, United States
    $35k – $43k/yrPart TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    4 days ago

    Store manager - spirit

    Hourly rate ranges from $20.50 - $20.75 per hour and is dependent upon qualifications and experience. Benefits include: Michigan Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program,...

    onsite, Grand Rapids, MI, United States
    $41k – $42k/yrFull TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    5 days ago

    Returning assistant store manager - spirit

    Hourly rate ranges from $17.25 - $17.50 per hour and is dependent upon qualifications and experience. Benefits include: Michigan Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of...

    onsite, Grand Rapids, MI, United States
    $35k – $35k/yrPart TimeJunior (<2 years)
  • Bob Evans Restaurants

    Bob Evans Restaurants

    6 days ago

    Restaurant manager

    Pay up to $56,000 per year depending on experience and geographic location / local market demand Early Close / No Late Nights Flexible Schedules Great Work / Life Balance Career Growth Excellent...

    onsite, Grand Rapids, MI, United States
    $56k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    7 days ago

    Assistant manager woodland shopping center

    About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles....

    onsite, Grand Rapids, MI, United States
    Full TimeNo Skills
  • Fleis & VandenBrink Engineering

    Fleis & VandenBrink Engineering

    7 days ago

    Group manager - construction services

    Lead Construction Projects That Shape Michigan's Future We're looking for a licensed Professional Engineer to be the next leader of our Construction Engineering & Inspection team, overseeing MDOT,...

    onsite, Grand Rapids, MI, United States
    Full TimeLead / Manager
  • Cascade Engineering

    Cascade Engineering

    7 days ago

    Maintenance manager

    Cascade Engineering is a Family of Companies that invests in our triple bottom line philosophy - People, Planet and Profit. We have been in business for over 50 years in Grand Rapids, Michigan. We...

    onsite, Grand Rapids, MI, United States
    $132k/yrFull TimeLead / Manager
  • Dollar Tree

    Dollar Tree

    8 days ago

    Store manager

    Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s...

    onsite, Grand Rapids, MI, United States
    Full TimeLead / Manager
  • Creative Dining Services

    Creative Dining Services

    8 days ago

    Service manager (front of house)

    Job Posting Title: Service Manager Job Description Be Creative…at Creative Dining Services! Creative Dining Services is currently seeking a Service Manager to lead front-of-house service and help...

    onsite, Grand Rapids, MI, United States
    Full TimeLead / Manager
  • Fox Ford

    Fox Ford

    9 days ago

    Automotive service advisor

    Join us as a Full-Time Service Advisor at Fox Ford in Grand Rapids, MI where you will engage with a dynamic team focused on providing exceptional service while enjoying an energetic atmosphere. Here,...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Carters Inc.

    Carters Inc.

    9 days ago

    Sales manager (part time)

    If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Part Time Sales...

    onsite, Grand Rapids, MI, United States
    Part TimeEntry with Degree
  • R

    Raine Paymaster

    9 days ago

    Assistant manager - plainfield

    Relevant Skills and History: Aptitude toward Learning, Coaching, and Teamwork Ability to Motivate and Train a diverse staff in a fast-paced environment Builds staff/management team through internal...

    onsite, Grand Rapids, MI, United States
    $36k – $37k/yrFull TimeEntry with Degree
  • R

    Raine Paymaster

    9 days ago

    Assistant manager - standale

    Relevant Skills and History: Aptitude toward Learning, Coaching, and Teamwork Ability to Motivate and Train a diverse staff in a fast-paced environment Builds staff/management team through internal...

    onsite, Grand Rapids, MI, United States
    $36k – $37k/yrFull TimeEntry with Degree
  • T

    TGW Systems

    9 days ago

    Manager of lifetime services sales

    The Manager, Lifetime Services Sales is responsible for leading and executing all sales and business development activities within TGW North America’s Lifetime Services (LTS) organization. This role...

    onsite, Grand Rapids, MI, United States
    Full TimeLead / Manager
  • AutoZone

    AutoZone

    10 days ago

    Part sales manager – full time

    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • AVI Foodsystems

    AVI Foodsystems

    11 days ago

    Supervisor

    AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Dining Supervisor . Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    12 days ago

    Senior assistant store manager

    Hourly rate ranges from $17.73 - $17.98 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay,...

    onsite, Grand Rapids, MI, United States
    $36k – $36k/yrFull TimeSenior (5+ years)
  • Spencer Gifts

    Spencer Gifts

    12 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $17.25 - $17.50 per hour and is dependent upon qualifications and experience. Benefits include: Michigan Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of...

    onsite, Grand Rapids, MI, United States
    $35k – $35k/yrPart TimeJunior (<2 years)
  • Cardinal Senior Living LLC

    Cardinal Senior Living LLC

    14 days ago

    House manager

    VALLEY PINES SENIOR LIVING IS LOOKING FOR A HOUSE MANAGER! About the Role: The House Manager plays a pivotal role in ensuring the smooth and efficient operation of a private residence or hospitality...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Q

    Qdoba (Qdoba Restaurants)

    14 days ago

    General manager

    POSITION SUMMARY: Responsible for managing the overall operations of a Qdoba restaurant. Uses discretion in daily management decisions with accountability for living the Brand values and helping the...

    onsite, Grand Rapids, MI, United States
    $57k – $64k/yrFull TimeLead / Manager
  • Dollar Tree

    Dollar Tree

    14 days ago

    Assistant manager i

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Grand Rapids, MI, United States
    Part TimeNo Skills
  • MY WIRELESS

    MY WIRELESS

    14 days ago

    Retail sales manager

    Job Details: Job Location: MI - NORTHRIDGE CENTER - D3 - GRAND RAPIDS, MI Position Type: Full Time Salary Range: $36337.60 - $61337.60 Base+Commission/year My Wireless, an AT&T Authorized National...

    onsite, Grand Rapids, MI, United States
    $36k – $61k/yrFull TimeJunior (<2 years)
  • Lockton

    Lockton

    15 days ago

    Account manager

    Description: Services designated book of business as relating to marketing, claims, and administration Responds to Client’s inquiries, maintains documentation of communications, existing issues, and...

    onsite, Grand Rapids, MI, United States
    Full TimeMiddle (2-4 years)
  • Berger Chevrolet

    Berger Chevrolet

    17 days ago

    New sales inventory administrator

    At Berger Chevrolet, it takes a strong team working together to make every part of the vehicle buying experience seamless. As we continue to grow, we’re looking for a full-time New Sales Inventory...

    onsite, Grand Rapids, MI, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • Urban Air Adventure Parks

    Urban Air Adventure Parks

    21 days ago

    General manager

    GENERAL MANAGER JOB SUMMARY Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will...

    onsite, Grand Rapids, MI, United States
    Full TimeDirector
  • Urban Air Adventure Parks

    Urban Air Adventure Parks

    21 days ago

    Assistant manager

    ASSISTANT MANAGER JOB SUMMARY The Assistant Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Crowe

    Crowe

    21 days ago

    Servicenow itom consulting manager

    Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an...

    onsite, Atlanta, GA, United States
    $103k – $211k/yrFull TimeLead / Manager
  • Domino's

    Domino's

    22 days ago

    General manager(01261) - 1335 lake dr

    ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    22 days ago

    Assistant manager(01043) - 5164 lake michigan drive, suite a

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you...

    onsite, Grand Rapids, MI, United States
    Part TimeNo Skills
  • Crowe Advisory LLC

    Crowe Advisory LLC

    22 days ago

    Servicenow itom consulting manager

    Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an...

    onsite, Atlanta, GA, United States
    $103k – $211k/yrFull TimeLead / Manager
  • Knitwell Group

    Knitwell Group

    24 days ago

    Assistant manager

    About us Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality...

    onsite, Grand Rapids, MI, United States
    Full TimeNo Skills
  • J & H Family Stores and Oil Company

    J & H Family Stores and Oil Company

    25 days ago

    Manager in training

    Position Summary Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Vander Hyde Electric

    Vander Hyde Electric

    a month ago

    Hvac - residential service manager

    The Residential Service HVAC Manager oversees the daily operations of a residential HVAC service division. This role is responsible for managing technicians, ensuring high-quality service delivery,...

    onsite, Grand Rapids, MI, United States
    $75k – $90k/yrFull TimeLead / Manager
  • Mister Car Wash

    Mister Car Wash

    a month ago

    Guest service specialist

    Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Carrols Corporation

    Carrols Corporation

    a month ago

    Assistant manager

    Burger King® Assistant Manager Bring the flavor. Bring the fire. Grow the team. Welcome to the Flame-Grilled Life. At Burger King®, our Assistant Managers (AMs) play a critical role in driving...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Dollar Tree Stores

    Dollar Tree Stores

    a month ago

    Assistant manager i

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Grand Rapids, MI, United States
    Part TimeNo Skills
  • The Sharpe Collection

    The Sharpe Collection

    a month ago

    Automotive service advisor

    Full-Time | Monday–Friday | NO WEEKENDS | Commission + Monthly Performance Bonuses First year realistic earnings to $55,000. Are you looking to kickstart a rewarding career in the automotive business...

    onsite, Grand Rapids, MI, United States
    $55k/yrFull TimeJunior (<2 years)
  • Wendy's

    Wendy's

    a month ago

    Assistant manager

    Overview As a Restaurant Assistant Manager (AM), your responsibility is to support in contributing to a service culture designed to “Delight Every Customer and drive sales. Provide training support...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)

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