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  5. Onsite Service Manager jobs in Grand Rapids, Michigan, USA

Onsite Service Manager jobs in Grand Rapids, Michigan, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in Grand Rapids, MI — On-Site Roles Now Hiring

Grand Rapids' growing repair and maintenance industry is driving strong demand for skilled leadership, and 108 service manager jobs in Grand Rapids are currently open for motivated professionals. This on-site position offers the chance to oversee daily operations, manage teams, and ensure customer satisfaction in a thriving Michigan market. Employers across the region are actively looking to fill these roles with candidates who bring both technical knowledge and strong people skills.

Successful candidates typically bring a blend of technical expertise, budgeting acumen, and strong communication abilities. Employers looking to hire a service manager seek professionals capable of training staff, resolving customer issues, and streamlining workflow efficiency. Familiarity with inventory management systems, safety compliance, and performance metrics is highly valued, as is the ability to lead diverse teams under pressure while maintaining high standards of performance.

On-site service manager positions in Grand Rapids require a hands-on presence to coordinate technicians, manage scheduling, and interact directly with clients. The local job market remains competitive, with dealerships, repair centers, and local businesses expanding their teams to meet rising customer demand. This steady growth reflects Michigan's broader economic recovery and its emphasis on customer-focused industries.

If you're ready to take the next step in your career, explore current service manager vacancies and discover how your leadership skills can make a difference. Global Work AI connects motivated professionals with top employers seeking dedicated candidates, making it easier than ever to find the right opportunity in Grand Rapids.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Grand Rapids?

    In Grand Rapids, a service manager salary typically lands in the mid-$50,000s to low-$70,000s, with total pay rising based on industry, team size, and revenue responsibility. Employers in Michigan may also add bonuses, commission, or benefits that improve overall compensation. Pay can be higher in automotive, equipment, or facilities settings where customer response times and operational oversight matter. To gauge a fair range, compare current local postings and note whether the role includes scheduling, budgeting, or technical support duties.
  • What qualifications are needed for a service manager job in Grand Rapids?

    Most employers in Grand Rapids look for a mix of education and practical leadership experience rather than a single fixed credential. A high school diploma is often the baseline, while an associate or bachelor’s degree in business, operations, or a related field can strengthen a candidacy for a service manager role. Certifications in customer service, project coordination, or a trade area may help in Michigan markets where technical knowledge is important. Reviewing current listings can show which qualifications matter most in your target industry.
  • What does a service manager do on a daily basis?

    The day usually starts with reviewing schedules, staff coverage, open service requests, and any urgent customer issues. A service manager in Grand Rapids often spends time coordinating technicians or front-line staff, tracking service quality, resolving complaints, and checking that work stays on budget and on time. In many on-site settings, the role also includes client communication, reporting, and supply oversight. Daily priorities can shift quickly, so it helps to compare job ads to see how responsibilities vary by employer and sector.
  • What key skills should a service manager have?

    Strong communication is essential, along with organization, problem-solving, and calm decision-making under pressure. Employers in Grand Rapids also value leadership, conflict resolution, scheduling ability, and comfort using reporting or CRM software. Since a service manager often balances customer expectations with staff performance, the role rewards people who can coach a team while keeping service standards consistent. In Michigan workplaces, attention to detail and accountability are especially useful, so it’s worth matching your strengths to the needs shown in local postings.
  • What experience do employers typically want for a service manager role in Grand Rapids?

    Many employers prefer candidates with several years in customer service, operations, or supervisory work, especially when the position involves leading a team. For a service manager in Grand Rapids, experience in scheduling, performance tracking, and handling client concerns is often more persuasive than a long résumé alone. In technical or automotive environments, hands-on familiarity with the field can be a real advantage. Hiring teams usually want proof that you can manage people, maintain standards, and keep service delivery moving efficiently.
  • What should I expect from an on-site service manager job in Grand Rapids?

    An on-site role usually means being present where the work happens, whether that’s an office, shop, dealership, or service center in Grand Rapids. Expect regular interaction with employees, customers, and vendors, plus quick responses to staffing or workflow problems. Because the job is tied to daily operations, flexibility and reliable attendance matter more than in remote roles. You may also need to walk the floor, inspect service areas, and handle issues in person, so it helps to compare worksite conditions across listings.
  • How does the hiring process usually work for a service manager position in Michigan?

    In Michigan, the process often begins with an application and résumé screen, followed by one or more interviews focused on leadership style, customer handling, and operational judgment. For a service manager in Grand Rapids, employers may also ask for examples of coaching staff, reducing delays, or improving service quality. Some companies include skills assessments, reference checks, or a final meeting with senior leadership. The timeline can vary by industry, so checking current openings can help you anticipate how formal the process may be.

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108 jobs found

  • Knitwell Group

    Knitwell Group

    Today

    Assistant manager

    About us Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality...

    onsite, Grand Rapids, MI, United States
    Full TimeNo Skills
  • ASM Global

    ASM Global

    a day ago

    Assistant general manager

    POSITION: Assistant General Manager DEPARTMENT: Food & Beverage REPORTS TO: General Manager FLSA STATUS: Exempt Legends Global is the premier partner to the world's greatest live events, venues, and...

    onsite, Grand Rapids, MI, United States
    Full TimeLead / Manager
  • J & H Family Stores and Oil Company

    J & H Family Stores and Oil Company

    3 days ago

    Manager in training

    Position Summary Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Vander Hyde Electric

    Vander Hyde Electric

    3 days ago

    Hvac - residential service manager

    The Residential Service HVAC Manager oversees the daily operations of a residential HVAC service division. This role is responsible for managing technicians, ensuring high-quality service delivery,...

    onsite, Grand Rapids, MI, United States
    $75k – $90k/yrFull TimeLead / Manager
  • Dollar Tree Stores

    Dollar Tree Stores

    5 days ago

    Assistant manager i

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Grand Rapids, MI, United States
    Part TimeNo Skills
  • Qdoba Restaurants

    Qdoba Restaurants

    5 days ago

    Assistant manager

    Pay Range: $17.50 - $21.50/hour POSITION SUMMARY: The Assistant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the General Manager. Uses...

    onsite, Grand Rapids, MI, United States
    $35k – $43k/yrPart TimeJunior (<2 years)
  • The Sharpe Collection

    The Sharpe Collection

    5 days ago

    Automotive service advisor

    Full-Time | Monday–Friday | NO WEEKENDS | Commission + Monthly Performance Bonuses First year realistic earnings to $55,000. Are you looking to kickstart a rewarding career in the automotive business...

    onsite, Grand Rapids, MI, United States
    $55k/yrFull TimeJunior (<2 years)
  • BDO USA

    BDO USA

    6 days ago

    Sr. manager, rtr & atr service performance management

    Job Summary: The Senior Manager, RTR & ATR Service Performance Management, is responsible for ensuring the effective, efficient, and customer-focused delivery of Record-to-Report (RTR) and...

    onsite, Grand Rapids, MI, United States
    $125k – $150k/yrFull TimeSenior (5+ years)
  • Mister Car Wash

    Mister Car Wash

    7 days ago

    Shift supervisor

    Working at Mister Car Wash is all about opportunity—to inspire a team, build relationships with customers, and have fun in a fast-paced environment. And with new stores in development, Mister is the...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Autozone

    Autozone

    8 days ago

    Part sales manager – full time

    Description AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • PwC

    PwC

    8 days ago

    Oracle utitlities - senior manager

    Job Description & Summary The Opportunity As an Oracle Utilities Senior Manager, you will play a pivotal role in guiding organizations through their digital transformation journey, leveraging Oracle...

    onsite, Albany, NY, United States
    $124k – $280k/yrFull TimeSenior (5+ years)
  • Meijer

    Meijer

    12 days ago

    Service supervisor

    As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development....

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    12 days ago

    Assistant manager i

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Grand Rapids, MI, United States
    Part TimeNo Skills
  • MVP SPORTSCLUBS

    MVP SPORTSCLUBS

    13 days ago

    Assistant manager

    About the Company MVP Sports Clubs is a sports facility management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications,...

    onsite, Grand Rapids, MI, United States
    Part TimeJunior (<2 years)
  • Extra Space Storage

    Extra Space Storage

    14 days ago

    Assistant store manager - 6583

    Accurate Pay Scale: $17.00 - $18.00 Day shift only: Office closes at 6pm. Will work between multiple stores in the Grand Rapids area. This location is closed on Sundays. The Assistant Store Manager...

    onsite, Grand Rapids, MI, United States
    $34k – $36k/yrFull TimeJunior (<2 years)
  • Drury Hotels

    Drury Hotels

    19 days ago

    Assistant general manager

    Property Location: 5175 28th Street SE - Grand Rapids, Michigan 49512 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • YMCA of Greater Grand Rapids

    YMCA of Greater Grand Rapids

    21 days ago

    Manager on duty

    POSITION SUMMARY: The Manager on Duty, also referred to as MOD, is focused on welcoming members, volunteers, and staff throughout the facility, connecting people, supporting members toward their...

    onsite, Grand Rapids, MI, United States
    $32k – $40k/yrPart TimeJunior (<2 years)
  • Fox Kia South

    Fox Kia South

    21 days ago

    Automotive service advisor

    Fox Motors has an Automotive Service Advisor opening in Grand Rapids, MI at Fox Kia South! You would contribute to our overall vision, "Working together moving people throughout life," by developing...

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • Healthcare Services Group

    Healthcare Services Group

    a month ago

    Environmental services department manager

    Overview Role: Environmental Services Department Manager Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility....

    onsite, Grand Rapids, MI, United States
    Full TimeJunior (<2 years)
  • AutoZone

    AutoZone

    a month ago

    Assistant store manager

    AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked...

    onsite, Grand Rapids, MI, United States
    Full TimeNo Skills

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