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  5. Onsite Service Manager jobs in New Haven, Connecticut, USA

Onsite Service Manager jobs in New Haven, Connecticut, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in New Haven — On-Site Opportunities Await

New Haven's growing business sector is creating steady demand for experienced leaders who can oversee daily operations and motivate teams. This on-site role offers 22 open positions for professionals ready to make an immediate impact in a customer-focused environment. Local employers are actively looking to hire a service manager who balances efficiency with strong client relationships.

Successful candidates bring strong leadership, communication, and problem-solving skills, along with experience in scheduling, budgeting, and staff supervision. Familiarity with operational software and quality assurance processes is valued, as is the ability to train and motivate teams. Those exploring service manager vacancies often stand out by handling customer issues calmly while maintaining high standards.

On-site work in this field means direct oversight of facilities, staff, and client interactions that remote setups cannot replicate. The local market shows healthy demand, with retail, automotive, and hospitality businesses regularly posting new openings to support growth. This reflects New Haven's steady economic expansion as a regional hub for service-driven industries.

If you're ready for your next challenge, explore current service manager jobs in New Haven through Global Work AI and connect with employers eager to welcome dedicated professionals. Global Work AI makes it easy to find the right opportunity and take the next step in your career.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in New Haven?

    In New Haven, compensation for a service manager usually lands in the mid-$60,000s to upper-$80,000s, with higher pay in industries such as automotive, healthcare, facilities, or technical support. Experience, team size, and bonus structure can move earnings above that range, especially in Connecticut employers that manage multi-shift or client-facing operations. Local cost of living and the need for on-site oversight also influence offers. To judge pay fairly, compare current listings with similar operations or customer service leadership roles in the area.
  • What qualifications are typically required for a service manager job?

    Most employers in the USA look for a bachelor’s degree or equivalent work experience, plus a background in customer service, operations, or account support. For an on-site service manager role in New Haven, hiring teams often value knowledge of scheduling, quality control, and staff supervision more than a single major. Certifications in project management, Lean, or industry-specific systems can help, though they are not always required. Reviewing nearby postings can show whether a company favors formal education or hands-on experience for this type of job.
  • What does a service manager do in an on-site role in New Haven?

    Day to day, this position keeps service delivery running smoothly at a physical location in New Haven. Responsibilities often include coordinating staff, resolving customer issues, monitoring performance standards, and making sure equipment, records, or service workflows stay on track. In Connecticut workplaces, an on-site service manager may also handle shift coverage, safety procedures, and communication between front-line teams and upper leadership. Because the role is location-based, visibility and quick response time matter, so it helps to compare duties across similar local listings before applying.
  • What skills are most important for a service manager in customer service or service operations?

    Strong communication sits at the top, followed by problem-solving, organization, and the ability to keep people focused during busy periods. In customer service or service operations, a service manager also needs data awareness, conflict resolution, and comfort using scheduling or CRM tools. For New Haven employers, being able to balance service quality with efficiency is especially valuable in an on-site setting. The best candidates usually show both people skills and process discipline, so it is smart to review postings for the mix of technical and interpersonal strengths they request.
  • What team leadership experience is expected for a service manager?

    Employers generally expect evidence that you have supervised staff, coached performance, and handled day-to-day accountability for a team. For a service manager in New Haven, that can mean leading front-line employees, assigning coverage, setting service standards, and stepping in when operations get strained. Many hiring managers also look for experience with scheduling, training, conflict resolution, and performance reviews. If you are comparing similar openings, notice whether the company wants prior supervisory time, informal lead experience, or full department management in a Connecticut workplace.
  • How does the hiring process usually work for a service manager job in the USA?

    The process often starts with an application review, followed by one or more interviews focused on leadership style, service metrics, and scenario-based questions. In the USA, employers may include a phone screen, a panel interview, reference checks, and sometimes a skills assessment or background check before extending an offer. For an on-site service manager role in New Haven, candidates may also meet the local team or tour the facility. Checking current listings can help you see whether a specific employer uses a fast-track process or several interview stages.
  • What career growth opportunities are available for a service manager in New Haven?

    This role can lead to senior service management, operations leadership, regional oversight, or director-level positions, depending on the industry. In New Haven, service managers in healthcare, education, property services, or technical support may move into broader responsibility as they build budget, staffing, and process-improvement experience. Some professionals also transition into project management or client success roles. Growth tends to be strongest when you add measurable results, so comparing related jobs in Connecticut can help you map the next step after this position.

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22 jobs found

  • Study Hotels

    Study Hotels

    3 days ago

    Guest service supervisor

    The Study at Yale is currently seeking a Guest Service Supervisor to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • Turnbridge

    Turnbridge

    6 days ago

    Support staff manager

    At Turnbridge, we believe we offer career growth, training opportunities, and a fun work environment. Turnbridge is not just a job but a lifestyle. You can build lasting relationships with both...

    onsite, New Haven, CT, United States
    $44k/yrFull TimeEntry with Degree
  • Yale New Haven Health

    Yale New Haven Health

    6 days ago

    Patient experience ambassador

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • Yale New Haven Health

    Yale New Haven Health

    8 days ago

    Service representative i

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Part TimeJunior (<2 years)
  • B

    Believe In Me Empowerment

    10 days ago

    Case manager

    Benefits: Health insurance Paid time off 401(k) Dental insurance Free uniforms Training & development Vision insurance About the Role: Believe In Me Empowerment in New Haven, CT is looking for a...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • H

    Housing Authority Of The City Of New Haven

    10 days ago

    Manager of coordinated services

    SUMMARY The Manager of Coordinated Services is a non-union, exempt management position responsible for the strategic oversight, integration, and performance management of resident-centered supportive...

    onsite, New Haven, CT, United States
    $78k – $104k/yrFull TimeLead / Manager
  • Yale New Haven Health

    Yale New Haven Health

    11 days ago

    Discharge environmental service associate

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Part TimeJunior (<2 years)
  • Yale New Haven Health

    Yale New Haven Health

    16 days ago

    Assistant patient services manager-surgical icu

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • Compass Group

    Compass Group

    17 days ago

    General manager i - albertus magnus college - new haven, ct

    Location: ALBERTUS MAGNUS COLLEGE - NEW HAVEN, CT Salary: $80,000 - $85,000 Other Forms of Compensation: Medical, Dental, Vision, 401k, PTO, Annual Incentive Plan At over 300 college & universities...

    onsite, New Haven, CT, United States
    $80k – $85k/yrFull TimeLead / Manager
  • Dollar Tree

    Dollar Tree

    17 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, New Haven, CT, United States
    $34k – $35k/yrPart TimeJunior (<2 years)
  • Fair Haven Community Health Care

    Fair Haven Community Health Care

    19 days ago

    Practice manager

    For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of...

    onsite, New Haven, CT, United States
    Full TimeLead / Manager
  • Clark Construction Group, LLC

    Clark Construction Group, LLC

    19 days ago

    Quality control manager

    We are seeking an experienced Quality Control Manager to oversee, inspect, and ensure top-tier execution across complex healthcare and academic construction projects. In this role, you will lead...

    onsite, New Haven, CT, United States
    $85k – $185k/yrFull TimeLead / Manager
  • Barcelona Wine Bar

    Barcelona Wine Bar

    20 days ago

    General manager

    The General Manager is responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, he/she oversees the...

    onsite, New Haven, CT, United States
    Full TimeEntry with Degree
  • THE CONNECTION INC

    THE CONNECTION INC

    21 days ago

    Program manager 1 - west village (new haven)

    Job Details: Job Location: 52 Howe Street New Haven - New Haven, CT 06511 Position Type: Full Time Education Level: 4 Year Degree Salary Range: $60,000.00 - $64,000.00 Salary Job Shift: First Shift...

    onsite, New Haven, CT, United States
    $60k – $64k/yrFull TimeJunior (<2 years)
  • D

    Dekk Group and Affiliates

    a month ago

    District manager

    Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • D

    Dekk Group and Affiliates

    a month ago

    Store manager

    Restaurant Manager Reports To: Multi-Unit Manager/Franchisee Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • Bauer Consulting Group

    Bauer Consulting Group

    a month ago

    Maintenance manager

    Position: Maintenance Manager Location: New Haven, CT area Qualifications: Associate’s degree in Engineering (Bachelor's degree preferred). At least 5 years’ Maintenance experience with Food...

    onsite, New Haven, CT, United States
    Full TimeLead / Manager
  • Yale New Haven Health

    Yale New Haven Health

    a month ago

    Environmental service associate - part time/day/evening

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    $34k – $53k/yrPart TimeJunior (<2 years)
  • Charlestowne Hotels

    Charlestowne Hotels

    a month ago

    Restaurant manager

    The Restaurant Manager must be a hands-on manager, working side by side with the team strengthening teamwork and customer service, creating an amazing visit for every customer. The food and beverage...

    onsite, New Haven, CT, United States
    Full TimeLead / Manager
  • Via

    Via

    a month ago

    Field operations manager

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals....

    onsite, New Haven, CT, United States
    $65k – $75k/yrFull TimeJunior (<2 years)
  • ASSA ABLOY

    ASSA ABLOY

    a month ago

    Senior technical project manager - system integration

    Are you an experienced Technical Project Manager who thrives on leading complex product development and systems integration programs? If so, we may have the perfect opportunity for you! This position...

    onsite, Berlin, CT, United States
    Full TimeSenior (5+ years)
  • Propark Mobility

    Propark Mobility

    a month ago

    Administrative account manager

    Administrative Account Manager Salary: $50,000 - $55,000 per year Job Type: Full-time Location: Yale New Haven Hospital; 21 Sylvan Avenue; New Haven, CT 06519 Shift & Schedule: 8:30am - 4:30pm /...

    onsite, New Haven, CT, United States
    $50k – $55k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!