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  2. Connecticut
  3. New Haven
  4. Service Manager

Onsite Service Manager jobs in New Haven, Connecticut, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in New Haven — On-Site Opportunities Await

New Haven's growing business sector is creating steady demand for experienced leaders who can oversee daily operations and motivate teams. This on-site role offers 20 open positions for professionals ready to make an immediate impact in a customer-focused environment. Local employers are actively looking to hire a service manager who balances efficiency with strong client relationships.

Successful candidates bring strong leadership, communication, and problem-solving skills, along with experience in scheduling, budgeting, and staff supervision. Familiarity with operational software and quality assurance processes is valued, as is the ability to train and motivate teams. Those exploring service manager vacancies often stand out by handling customer issues calmly while maintaining high standards.

On-site work in this field means direct oversight of facilities, staff, and client interactions that remote setups cannot replicate. The local market shows healthy demand, with retail, automotive, and hospitality businesses regularly posting new openings to support growth. This reflects New Haven's steady economic expansion as a regional hub for service-driven industries.

If you're ready for your next challenge, explore current service manager jobs in New Haven through Global Work AI and connect with employers eager to welcome dedicated professionals. Global Work AI makes it easy to find the right opportunity and take the next step in your career.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in New Haven?

    In New Haven, compensation for a service manager usually lands in the mid-$60,000s to upper-$80,000s, with higher pay in industries such as automotive, healthcare, facilities, or technical support. Experience, team size, and bonus structure can move earnings above that range, especially in Connecticut employers that manage multi-shift or client-facing operations. Local cost of living and the need for on-site oversight also influence offers. To judge pay fairly, compare current listings with similar operations or customer service leadership roles in the area.
  • What qualifications are typically required for a service manager job?

    Most employers in the USA look for a bachelor’s degree or equivalent work experience, plus a background in customer service, operations, or account support. For an on-site service manager role in New Haven, hiring teams often value knowledge of scheduling, quality control, and staff supervision more than a single major. Certifications in project management, Lean, or industry-specific systems can help, though they are not always required. Reviewing nearby postings can show whether a company favors formal education or hands-on experience for this type of job.
  • What does a service manager do in an on-site role in New Haven?

    Day to day, this position keeps service delivery running smoothly at a physical location in New Haven. Responsibilities often include coordinating staff, resolving customer issues, monitoring performance standards, and making sure equipment, records, or service workflows stay on track. In Connecticut workplaces, an on-site service manager may also handle shift coverage, safety procedures, and communication between front-line teams and upper leadership. Because the role is location-based, visibility and quick response time matter, so it helps to compare duties across similar local listings before applying.
  • What skills are most important for a service manager in customer service or service operations?

    Strong communication sits at the top, followed by problem-solving, organization, and the ability to keep people focused during busy periods. In customer service or service operations, a service manager also needs data awareness, conflict resolution, and comfort using scheduling or CRM tools. For New Haven employers, being able to balance service quality with efficiency is especially valuable in an on-site setting. The best candidates usually show both people skills and process discipline, so it is smart to review postings for the mix of technical and interpersonal strengths they request.
  • What team leadership experience is expected for a service manager?

    Employers generally expect evidence that you have supervised staff, coached performance, and handled day-to-day accountability for a team. For a service manager in New Haven, that can mean leading front-line employees, assigning coverage, setting service standards, and stepping in when operations get strained. Many hiring managers also look for experience with scheduling, training, conflict resolution, and performance reviews. If you are comparing similar openings, notice whether the company wants prior supervisory time, informal lead experience, or full department management in a Connecticut workplace.
  • How does the hiring process usually work for a service manager job in the USA?

    The process often starts with an application review, followed by one or more interviews focused on leadership style, service metrics, and scenario-based questions. In the USA, employers may include a phone screen, a panel interview, reference checks, and sometimes a skills assessment or background check before extending an offer. For an on-site service manager role in New Haven, candidates may also meet the local team or tour the facility. Checking current listings can help you see whether a specific employer uses a fast-track process or several interview stages.
  • What career growth opportunities are available for a service manager in New Haven?

    This role can lead to senior service management, operations leadership, regional oversight, or director-level positions, depending on the industry. In New Haven, service managers in healthcare, education, property services, or technical support may move into broader responsibility as they build budget, staffing, and process-improvement experience. Some professionals also transition into project management or client success roles. Growth tends to be strongest when you add measurable results, so comparing related jobs in Connecticut can help you map the next step after this position.

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20 jobs found

  • Pritchard Industries

    Pritchard Industries

    Today

    Area manager

    Area Manager One of the largest Facility Maintenance providers in North America is Hiring! Pritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to...

    onsite, Hartford, CT, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • A

    Apply for the Manager job

    Today

    Manager job

    Join Our Team as a Manager at Milkcraft - New Haven! At Milkcraft - New Haven, we’re passionate about creating unique and memorable experiences for our customers through our handcrafted ice cream and...

    onsite, New Haven, CT, United States
    $36k/yrPart TimeJunior (<2 years)
  • Compass Group

    Compass Group

    Today

    Food service utility (part time)

    Unidine is hiring immediately for a part time FOOD SERVICE UTILITY position. Location: Connecticut Mental Health Center - 34 Park Street, New Haven, CT 06519. Schedule: Part time schedule; Days and...

    onsite, New Haven, CT, United States
    $34k – $35k/yrPart TimeJunior (<2 years)
  • Ross Stores

    Ross Stores

    Today

    Assistant store manager

    GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for...

    onsite, Hamden, CT, United States
    $40k – $60k/yrFull TimeJunior (<2 years)
  • Propark Mobility

    Propark Mobility

    3 days ago

    Area manager - parking operations

    Park your career here, with Propark Mobility! Area Manager - Parking Operations Salary Range: $85,000.00 Commensurate with Experience, plus Incentive Bonus Potential Work Modality: In Office...

    onsite, New Haven, CT, United States
    $85k/yrFull TimeJunior (<2 years)
  • Cantina Hospitality

    Cantina Hospitality

    3 days ago

    Assistant general manager

    Company Summary Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • CAPA

    CAPA

    5 days ago

    Floor manager (shubert theatre - new haven, ct)

    The Company The historic Shubert Theatre is a not-for profit arts, education, and community institution serving the people of Connecticut, and particularly the City of New Haven. As a public...

    onsite, New Haven, CT, United States
    $36k/yrFull TimeJunior (<2 years)
  • Waste Management, Inc. (WM)

    Waste Management, Inc. (WM)

    7 days ago

    Supervisor, hospital services

    Job Summary Under direction, oversees all activities of the On-Site Service Technicians. Manages the time schedules and collection efficiency of the On-Site Service Technicians. Essential Duties and...

    onsite, New Haven, CT, United States
    $59k/yrFull TimeJunior (<2 years)
  • MBP

    MBP

    8 days ago

    Project engineer/assistant project manager (full-time)

    Overview Are you a detail-oriented engineering professional ready to make an impact on diverse construction projects across higher education, healthcare, and public sectors? MBP is looking for a...

    onsite, New Haven, CT, United States
    $65k – $85k/yrFull TimeEntry with Degree
  • B

    Building Materials

    8 days ago

    General manager - b2b

    Company Overview This is a 70+ year old lumberyard and building materials supplier serving residential contractors, remodelers, and construction professionals throughout the greater New Haven area....

    onsite, New Haven, CT, United States
    $100k/yrFull TimeJunior (<2 years)
  • Buckeye Partners

    Buckeye Partners

    9 days ago

    Assistant manager - operations

    Buckeye is the premier infrastructure and logistics provider for the world’s energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been...

    onsite, New Haven, CT, United States
    Full TimeSenior (5+ years)
  • Einstein Bros Bagels

    Einstein Bros Bagels

    9 days ago

    Team member

    Brand: Bruegger's Bagels Breakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee...

    onsite, New Haven, CT, United States
    $28k – $42k/yrFull TimeJunior (<2 years)
  • Wolfoods

    Wolfoods

    12 days ago

    2027 - summer camp food service director

    Food Service Operations Director Role Overview Key Details Position Type: Seasonal Contract (May – Sept) Schedule: Full-Time, Exempt (6 days / 70 hours per week) Location: On-site (Rural Summer Camp...

    onsite, New Haven, CT, United States
    Full TimeDirector
  • TEKsystems

    TEKsystems

    12 days ago

    Customer service representative

    Customer Service Representative Description Summary of Position External liaison with Distributors, Wholesale Channels, Architects, DSS Sales and Contractors. You will be responsible for providing...

    onsite, New Haven, CT, United States
    $65k – $80k/yrFull TimeSenior (5+ years)
  • ASSA ABLOY

    ASSA ABLOY

    14 days ago

    Customer service support specialist

    At ASSA ABLOY, our mission is to make securely accessing the things in your life noticeably easier, without being noticeable. Our global teams work together to create products and services that add...

    onsite, New Haven, CT, United States
    $70k – $80k/yrFull TimeSenior (5+ years)
  • Genuine Parts Company

    Genuine Parts Company

    15 days ago

    Store manager

    Job Description Do you have a passion for leading others, driving growth and profits? Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry? If the answer...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • Study Hotels

    Study Hotels

    17 days ago

    Guest service supervisor

    The Study at Yale is currently seeking a Guest Service Supervisor to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and...

    onsite, New Haven, CT, United States
    Full TimeJunior (<2 years)
  • Yale New Haven Health

    Yale New Haven Health

    22 days ago

    Service representative i

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Part TimeJunior (<2 years)
  • H

    Housing Authority Of The City Of New Haven

    24 days ago

    Manager of coordinated services

    SUMMARY The Manager of Coordinated Services is a non-union, exempt management position responsible for the strategic oversight, integration, and performance management of resident-centered supportive...

    onsite, New Haven, CT, United States
    $78k – $104k/yrFull TimeLead / Manager
  • Yale New Haven Health

    Yale New Haven Health

    25 days ago

    Discharge environmental service associate

    Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect,...

    onsite, New Haven, CT, United States
    Part TimeJunior (<2 years)

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