Job Summary

Under direction, oversees all activities of the On-Site Service Technicians. Manages the time schedules and collection efficiency of the On-Site Service Technicians.

Essential Duties and Responsibilities

• Selects, trains, manages and develops an effective and efficient Services staff
• Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to support services needed
• Provides site supervision of On-Site Service Technicians at multiple locations
• Coordinates delivery and pick-up with MAE, outside vendors, and others as required
• Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned
• Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues
• Travels between customer facilities providing on-site placement and collection of waste containers for various WMHS programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested. May oversee outside vendor services as well
• Perform other duties and responsibilities, as assigned

Qualifications

Required Qualifications

• High School Diploma or GED (accredited)
• 1-3 years of supervisory experience, preferably in a Health Care setting
• Valid Driver's License

Preferred Qualifications

Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

Schedule

Start time: 5:30 am

Monday - Friday

Multiple hospitals throughout Connecticut

Mileage Reimbursed

Parking Reimbursed

Schedule is subject to change to meet customer needs.

Pay

Pay: The expected base pay range for this on-site position is $59,000 annually. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.