Seasonal Customer Care (Call Center) Representative

Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.

OUR COMPANY

Deseret Book is a mission-driven company, committed to being a trusted gathering place for thoughtful expressions of faith. Established in 1866, today we create and curate stories worth telling, questions worth exploring, and beauty worth sharing to improve the lives of individuals and families in every step of their faith journey.

In our work culture, we put people first. Our team members are dedicated to meeting the needs of our communities as we work together, creating an environment where collaboration is critical and personal accountability is expected. If you are passionate about helping people find inspiration and help for their lives, and working with colleagues who want to do the same, then Deseret Book Company is the place for you.

Starting Date

Immediately (position goes through January 8, 2027)

Work Location

Customer Support Center
2240 W 1500 South
Salt Lake City UT 84104
Position is On-Site (no remote work option)

Position Type

Seasonal, Part-Time

Description

Exhibit exceptional, world-class sales and customer service by actively selling and promoting Deseret Book products and services at our customer support center.

• Provide support to customers using phone and email.
• Process phone orders, credits, replacements, and data entry.
• Resolve customer concerns promptly and professionally.

Approximately 30 hours per week

Shift

M-F 9 am - 2 pm or 12 pm - 5 pm

Wage

$16.50 per hour

Required Skills

• Superior customer service and sales skills
• Excellent computer and data entry skills (with accuracy)
• Able to learn multiple computer programs quickly
• Ability to work in a fast-paced environment as a supportive team member with a positive attitude.
• Keyboard 45 wpm
• Bi-lingual English/Spanish a plus (not required)
• Must be able to work through the entire holiday season

Benefits

• Merchandise discount
• Closed Sundays
• Great working environment

Equal Opportunity

Deseret Book is an equal opportunity employer. We're committed to building an inclusive workplace where every individual is valued, respected, and empowered to do meaningful work. We strongly encourage all qualified candidates to apply. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, or any other characteristic protected by federal, state, or local law.