Mission Pet Health

Mission Pet Health

·12 hours ago

Receptionist - kansas city canine orthopedics

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Location

onsite, Shawnee, KS, United States

Salary

$32k – $38k/yr

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Customer serviceCommunication skillsMulti-line phone system managementAppointment schedulingMedical records maintenanceFinancial transactionsClient educationMultitaskingOrganizational skillsVeterinary software proficiencyConflict resolutionTeam collaborationEmpathyCompassionate care

Job Description

DESCRIPTION & REQUIREMENTS

Company Overview

Kansas City Canine Orthopedics is exclusively dedicated to achieving success in one hundred percent of our patients by seeking to be the best animal hospital specializing in orthopedic and sports medicine in the Midwest. You are joining a team with an undeniable commitment to the highest level of qualifications, including board-certification in surgery, published clinical research, and globally recognized fellowship status in Minimally Invasive Orthopedic Surgery. Our mission is centered on alleviating pain and optimizing mobility, function, strength, and quality of life for every pet patient we see. This dedication to excellence is reflected in our 5-star community trust rating. If you are seeking to grow your career alongside world-class specialists, this is the environment where you can truly do your best work.

Working as a teammate at our sub-specialized facility means you are directly contributing to leading-edge veterinary medicine.

You will work alongside board-certified veterinary surgeons, including one of only eighteen surgeons globally with fellowship status in Minimally Invasive Orthopedic Surgery and the only board-certified canine sports medicine specialist in the Kansas City area. This level of expertise ensures an unparalleled environment for learning, collaboration, and professional advancement. Our hospital culture is built around dedication and preparation, mirroring the successful mindset of athletes, which ultimately results in the best outcomes. We believe in providing you with the tools and mentorship necessary to succeed and achieve your professional goals in this demanding field.

The quality of medicine here is defined by specialization, research, and technical capability.

We operate as the specialists of specialists, focused solely on orthopedics to provide the most consistent results. You will be actively involved in advanced procedures such as ACL TPLO, Arthroscopy, Patellar Luxation, Elbow and Hip Dysplasia repair, Fracture Repair, and Gait Analysis. Our surgeons have extensive training, including PhD research in canine hip replacement, and utilize state-of-the-art diagnostics and techniques like 3D printing and virtual surgery to plan and execute complex cases. This focus on advanced veterinary orthopedic services ensures that our patients and our referring community receive care that is truly world-class.

Kansas City Canine Orthopedics is proudly located in Shawnee, Kansas.

A key part of the larger Kansas City metropolitan area. When you choose to relocate or commute here, you are joining a vibrant community that we proudly serve, extending into Overland Park, Lenexa, Leawood, and beyond. Shawnee offers excellent access to the many amenities, professional sports, and cultural opportunities found in the Midwest. This location provides the perfect blend of small-town community feel with the professional scope and high standard of living offered by a major metropolitan region, ensuring a desirable balance between your challenging, rewarding career and your personal life.

Location Address

21648 Midland Drive Shawnee, KS 66218

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

YOUR IMPACT AS A RECEPTIONIST

  • Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
  • Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
  • Advocate for Pet Health: You'll be a key partner in pet wellness, client education and other hospital services to ensure every pet gets the best care possible.
  • Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

WHAT YOU'LL BRING TO THE TEAM

  • A passion for providing excellent customer service and a genuine love for animals.
  • Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work both independently and with direction.
  • Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

RESPONSIBILITIES AND BENEFITS

HOW YOU'RE SUPPORTED

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

COMPETITIVE COMPENSATION

A competitive hourly rate or salary based on your experience and role.

HEALTH & WELLBEING

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

FINANCIAL SECURITY

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

COMMITMENT TO GROWTH

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

THE POWER OF A NETWORK

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

VALUABLE PERKS

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

ABOUT MISSION PET HEALTH

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

GENERAL INFORMATION

Ref # 56283

Department: Clerical

Job Site: Kansas City Canine Orthopedics

Date Published: 10-28-2026

Pay Class: Full-Time

Working Arrangement: On-site

Base Min.: $ 16

Base Max.: $ 19

Ready to join the team?

Apply now

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