Leasing specialist

Position: Leasing Specialist for Mount Ridge - Baltimore, MD 21228

Role Overview As a Leasing Specialist for Mount Ridge, you will work at a fast pace to lease apartment homes and deliver exceptional customer service. This community has 266 units. Competitive hourly rate + bonus/commission + 20% monthly rent discount at any of our suitable communities + health/dental/vision/401K with generous match + paid training.

Most Important Responsibilities

• Sales focused.
• Strong lead management to be able to convert leads to tours and tours to residents.
• Conflict resolution skills, ability to de-escalate issues and problem-solve.
• Create and conduct fun events for the residents on a regular basis.
• Deliver great customer service to your current residents.
• Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role.
• Product and market knowledge. Understand our product and be able to articulate its value in the market.
• Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution.

Most Important Qualifications

• Leasing experience and/or training is strongly preferred.
• 2+ years of sales, hospitality and customer service exp also considered.
• General office administrative exp, verbal and written communication skills.
• Self-motivation and drive.
• Outgoing personality, quick to connect with others.
• People skills. The ability to have conversations with prospects and residents to understand their real needs, so you can build rapport and trust.
• Ability to work rotating Saturdays (still work 40 hours per week).
• Vehicle, driver’s license.

We've been Certified a Top Workplace Nationally and Top Ten Property Management Company Nationwide. EOE