Overview

Regional Recruitment Manager

Roto-Rooter Plumbing and Water Cleanup is looking for an individual to drive a successful recruiting strategy to meet the needs of the business. This on-site position will be based in our Baltimore Office and manage recruitment efforts in our Southeast Region. The Regional Recruitment Manager is responsible for developing and executing regional workforce planning, recruiting, and hiring for all non-management positions within their assigned branches. This includes, but is not limited to, Service Technicians, Sales Representatives, Office Staff, and Certified Field Trainers. This position partners closely with branch leadership to ensure staffing levels meet operational needs, build a qualified talent pipeline, and improve employee retention of field personnel.

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

Roto-Rooter, North America’s largest provider of plumbing & water cleanup services, is a great place to work. We provide outstanding pay, flexible work schedules, and top benefits. The salary range for this position is $90,000 - $100,000, depending on experience.

Responsibilities

The Regional Recruiting Manager's primary role is to develop and execute regional workforce planning, recruiting, and hiring for all non-management positions within their assigned branches. This position may require time in the field for branch visits and attending recruitment events. Responsibilities include:

• Workforce Planning & Staffing
  • Develop annual staffing plans outlining monthly hiring needs, recruitment strategies, and retention programs.
  • Monitor staffing levels, open positions, and maintain a consistent pipeline of qualified candidates to ensure branch workforce needs are met.
  • Partner with branch management to align staffing plans with operational and growth objectives.
• Recruitment & Selection
  • Recruit qualified candidates for all open positions within assigned branches by sourcing, screening, and evaluating candidates using established selection processes.
  • Organize and participate in hiring events as necessary.
  • Conduct candidate screening interviews and coordinate additional interviews and pre-employment ride-alongs with relevant managers.
  • Collaborate with managers to make hiring recommendations and document hiring decisions.
• Recruitment Process Evaluation & Retention Strategy
  • Evaluate recruitment processes, hiring metrics, and candidate experience to identify improvement opportunities and enhance hiring effectiveness.
  • Analyze turnover, retention, and new-hire performance data to identify trends and root causes of high turnover.
  • Develop and implement sourcing, selection, and retention strategies that support staffing goals and improve employee retention.
  • Partner with hiring managers and leadership to provide data-driven recommendations on recruitment practices, workforce planning, and employee retention initiatives.

Requirements

What you need to succeed:

• A valid driver’s license
• An undergraduate degree in a related field
• A minimum five (5) years experience as in in-house corporate recruiter
• A track record of successful recruitment and retention program development and implementation
• Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
• Service industry experience is strongly desired
• Working knowledge of ICIMS ATS strongly preferred
• Strong verbal and written communication skills
• Have demonstrated experience sourcing and maintaining a pipeline of candidates
• Strong knowledge of advanced recruiting platforms/techniques, including the use of social media

Benefits

At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 90 years in business, we've found that military training and structure are a great fit at our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.