Lead Nurse Practitioner

We are searching for an experienced Lead Nurse Practitioner at our Goldsmith Campus - Westchester campus.

Primary Duties and Responsibilities:

PRIMARY PURPOSE:

The Lead Nurse Practitioner (Lead NP) provides clinical leadership and oversees the operations, services, and programs of the College’s Student Health and Wellness Center ‘s (SHWC) Medical Services. This position combines direct clinical care with administrative management, staff supervision, budget oversight, regulatory compliance, and strategic planning to ensure the delivery of high-quality, accessible, and student-centered healthcare services.

The Lead NP is responsible for developing and implementing clinical and administrative policies and procedures; overseeing daily operations and resource allocation; supervising and supporting clinical and administrative personnel; managing the College-sponsored student health insurance plan; and ensuring compliance with applicable laws, regulations, professional standards, and institutional requirements.

In collaboration with the Vice President of Student Affairs, Director of Counseling and Psychological Services (CAPS), and other campus leaders and partners, the Lead NP advances integrated health and wellness services that support students’ physical health, mental health, well-being, and academic success. The position works closely with the Director of Counseling and Psychological Services (CAPS), co-leading a unified Student Health and Wellness Center to ensure holistic wellness integrated services are realized. This includes working closely with campus partners to coordinate services, respond to emerging student needs, and promote a holistic approach to student wellness.

The successful candidate brings strong clinical medical expertise, sound administrative and financial judgment, demonstrated leadership and supervisory skills, and a commitment to inclusive, ethical, and evidence-based healthcare. This position reports directly to the Vice President of Student Affairs.

CORE DUTIES and RESPONSIBILITIES:

This position is 70% clinical duties and 30% administrative duties.

1. Clinical Leadership and Patient Care

• Provide primary and acute care services to students, including clinical assessments, physical examinations, diagnosis, treatment, preventive care, and follow-up.
• Evaluate and manage acute and chronic health conditions within the provider’s authorized scope of practice, clinical privileges, and established protocols.
• Order and interpret appropriate diagnostic tests and laboratory studies; prescribe medications and develop treatment plans in accordance with applicable laws and professional standards.
• Provide or oversee appropriate preventive health services, immunizations, screenings, sexual and reproductive health services, and health education, consistent with the Center’s scope of services.
• Establish and promote evidence-based clinical standards, protocols, and procedures to support safe, effective, and consistent patient care.
• Provide clinical consultation and guidance to healthcare personnel and support appropriate escalation of complex or urgent medical concerns.
• Coordinate referrals, follow-up care, and continuity of care with external providers and community healthcare resources.
• Maintain appropriate clinical documentation and ensure that patient care practices uphold confidentiality, ethical standards, and applicable privacy requirements, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state and local laws and regulations, accreditation and license requirements.
• Monitor clinical service delivery and identify opportunities to improve access, quality, efficiency, and patient outcomes.
• Provides family planning education and services as well as provide health screening and immunizations. Counseling and educating patients on healthy behaviors, self-care skills, and treatment options.
• Perform minor procedures such as suturing, blood draws and allergy/immunization/medication injections.
• Be prepared to perform the following support services (in the absence of a medical assistant) Administer inhalation medication (via nebulizer machine).
• Perform skin tests; measure and describe skin- test reactions and make a record in the patient’s chart
• Apply and remove bandages and dressings
• Select and adjust crutches; instruct patient in proper use of crutches
• Remove sutures or staples from superficial incisions or lacerations
• Perform ear lavage
• Collect non-invasive techniques (including nasal smears and throat swabs) and preserve specimens (including urine, sputum, stool for testing
• Collect and record patient data, including height, weight, temperature, pulse, respiration rate, and blood pressure
• Perform simple laboratory and screening tests customarily performed in a medical office
• Ensure all specimens are meticulously labeled, processed and sent to the appropriate lab
• Experience with LGBTQ healthcare, including PreP therapy
• Report weekly to the contracted physician specifically around clinical; consultation needs and weekly clinical supervision that the physician will oversee and support.
• Consistently supports compliance and the Principles of Responsibility by maintaining the privacy and confidentiality of information.

2. Operations and Administrative Management

• Direct the day-to-day operations, services, projects, and programs of the SHWC-Student Medical Services, ensuring effective service delivery and alignment with college priorities.
• Develop, implement, and periodically review operational and administrative policies, procedures, protocols, and workflows.
• Lead the periodic accreditation process as outlined by AAAHC.
• Establish operational priorities, service standards, and performance measures to support the effective delivery of healthcare and wellness services.
• Determine staffing needs, organizational structure, workflow assignments, and resource requirements in collaboration with the Vice President of Student Affairs.
• Oversee scheduling, service coordination, space utilization, clinical supplies, equipment, and other operational resources.
• Identify opportunities to improve processes, expand access to care, strengthen service coordination, and respond to changing student health needs.
• Develop and implement operational plans that support continuity of services during staffing transitions, provider absences, emergencies, and periods of increased demand.
• Prepare operational updates, reports, and recommendations for College leadership as needed.

3. Staff Supervision and Personnel Management

• Directly supervise clinical staff (Nurse Practitioner and Medial Assistant), ensuring appropriate role clarity, coordination, and accountability.
• Co-supervise the Administrative Coordinator along with the Director of CAPS.
• Oversee recruitment, selection, hiring, onboarding, training, and professional development in collaboration with Human Resources and applicable College leadership.
• Establish performance expectations, provide ongoing feedback, and oversee employee performance evaluations.
• Address performance concerns workplace issues and staff development needs in accordance with college policies and procedures.
• Coordinate disciplinary and corrective action processes and participate in employment separation decisions in consultation with Human Resources and appropriate College leadership.
• Promote a collaborative, respectful, and service-oriented work environment that supports effective teamwork and high-quality student care.
• Ensure staff understand applicable policies, clinical protocols, documentation requirements, and expectations for confidentiality and professional conduct.
• Support appropriate coordination between medical services, CAPS, and administrative functions while respecting professional licensure, clinical supervision requirements, and established reporting relationships.

4. Budget and Resource Management

• Develop, administer, and monitor the SHWC operating budget in collaboration with appropriate College finance and administrative personnel.
• Make recommendations and decisions regarding expenditures, staffing, supplies, equipment, contracted services, and other resource allocations within delegated authority.
• Monitor budget performance, evaluate resource utilization, and identify opportunities to improve operational efficiency and financial stewardship.
• Prepare financial projections, expenditure reports, and budget recommendations for College leadership.
• Evaluate current and proposed services, staffing models, and vendor agreements for operational effectiveness, service quality, and cost considerations.
• Participate in financial planning and resource allocation decisions to support sustainable delivery of student health and wellness services.

5. Student Health Insurance Plan Administration

• Oversee the College-sponsored student health insurance plan, including coordination of plan administration, vendor relationships, student communications, and related operational processes.
• Coordinate with the insurance broker, carrier, third-party administrators, and relevant College offices regarding plan implementation, renewals, coverage requirements, and service concerns.
• Monitor compliance with applicable institutional, contractual, and regulatory requirements related to the student health insurance plan.
• Support students understanding of insurance requirements, enrollment procedures, coverage options, waivers, deadlines, and available resources.
• Address escalated student and family concerns related to planning administration and coordinate resolution with the appropriate parties.
• Review utilization, service issues, and relevant plan data to inform recommendations regarding plan effectiveness, student access, and administrative improvements.
• Collaborate with Enrollment Management, Student Affairs, Finance, and other campus partners on insurance-related communications and processes, as appropriate.

6. Regulatory Compliance, Risk Management, and Quality Assurance

• Ensure SHWC operations comply with applicable federal and California laws, regulations, public health requirements, professional standards, contractual obligations, and College policies.
• Adhere to the Otis College SHWC Nurse Practitioner Protocols and other requirements set forth by the California Board of Registered Nursing.
• Oversee clinical documentation practices, recordkeeping, privacy safeguards, and reporting requirements.
• Complete and maintain accurate medical records of all patient encounters in the electronic health record (EHR).
• Maintain appropriate procedures for infection prevention, medication management, laboratory services, emergency response, and clinical risk management.
• Ensure required records, policies, credentials, and documentation are maintained for applicable regulatory, accreditation, audit, and institutional review purposes.
• Monitor changes in healthcare regulations, clinical standards, and relevant institutional requirements and implement necessary operational or policy adjustments.
• Identify and address potential clinical, operational, and compliance risks, escalating significant concerns through appropriate College channels.
• Coordinate with relevant College offices on incident review, risk mitigation, quality improvement, and required reporting
• Support continuous improvement through review of clinical outcomes, service utilization, student feedback, and operational performance indicators.

7. Student Health Education and Wellness Programming

• Assess student health education needs using service utilization data, student feedback, emerging health concerns, and relevant public health information.
• Develop, implement, and oversee health education and wellness initiatives addressing preventive care, sexual health, immunizations, infection prevention, substance use, stress management, and other relevant topics.
• Promote student participation in health education opportunities, preventive services, and wellness activities.
• Collaborate with CAPS, Student Affairs, academic departments, and campus partners to develop coordinated wellness programming.
• Provide guidance on public health concerns affecting the campus community and coordinate appropriate education, prevention, and response efforts.
• Evaluate the effectiveness of health education programs and use findings to inform future initiatives and resource allocation.

8. Student Service, Communication, and Grievance Resolution

• Respond to and resolve escalated student grievances and concerns regarding medical care, clinical services, and SHWC operations.
• Ensure student concerns are addressed promptly, respectfully, and in accordance with applicable policies, confidentiality requirements, and professional standards.
• Establish procedures for receiving, documenting, reviewing, and resolving service complaints and identifying opportunities for improvement.
• Communicate clearly with students regarding available services, care options, service limitations, and appropriate referral pathways.
• Promote an accessible, welcoming, and inclusive environment that respects students’ diverse backgrounds, identities, and health needs.
• Coordinate with College leadership and relevant offices when concerns require broader institutional review or intervention.

9. Institutional Collaboration and Representation

• Represent the SHWC in College leadership discussions, departmental meetings, student support initiatives, and institutional planning activities, as assigned.
• Serve as a subject matter resource on student health, wellness services, clinical operations, and relevant public health issues.
• Communicate the Center’s services, programs, priorities, and emerging needs to appropriate campus constituencies.
• Participate in patient care meetings, interdisciplinary consultations, departmental meetings, emergency preparedness activities, and College events as required.
• Serve on the College’s behavioral intervention team known as the CARE Team as well as the Emergency Response Team.
• Build and maintain productive relationships with campus partners, external healthcare providers, community organizations, professional associations, and service vendors.
• Maintain relevant professional affiliations, licenses, certifications, and continuing education.
• Remain current on developments in healthcare delivery, college health, public health, clinical practice, and student wellness.
• Contribute to institutional strategic planning, assessment, and initiatives that advance student well-being and academic success.

10. Assessment, Planning, and Continuous Improvement

• Establish and monitor key performance indicators related to clinical services, student access, service utilization, patient experience, operational efficiency, and program effectiveness.
• Analyze service data, student feedback, budget performance, and emerging needs to guide operational decisions and strategic priorities.
• Prepare periodic reports and recommendations regarding SHWC performance, staffing, resource needs, service gaps, and opportunities for improvement.
• Develop short- and long-term plans to strengthen clinical services, improve operational effectiveness, and respond to evolving student needs.
• Promote a culture of accountability, assessment, professional development, and continuous improvement.

Required Qualifications:

REQUIRED SKILLS and EDUCATION:

(Non-negotiable; minimum requirements, skills, experience, certifications)

• 5 or more years’ experience as a registered practicing Nurse Practitioner
• Registered Nurse with a master’s degree in nursing, a valid California State RN license with a Nurse Practitioner Certificate, Furnishing Number, and DEA license is required.
• Demonstrated commitment to ethical practice, confidentiality, inclusive care, and equitable access to healthcare.
• Highly developed organizational and leadership skills. Demonstrated computer competency and knowledge of the use of an Electronic Health Record (EHR)
• Clinical leadership: Sound clinical judgment, evidence-based practice, and the ability to guide high-quality patient care. Experience providing clinical guidance, coordinating healthcare services, or leading clinical operations. Demonstrated clinical experience providing primary care, acute care, or comparable healthcare services to adolescent and/or adult populations.
• Operational management: Ability to oversee daily operations, establish effective procedures, and improve service delivery.
• Personnel leadership: Ability to supervise staff, set expectations, address performance concerns, and foster a collaborative workplace.
• Financial stewardship: Ability to manage budgets, evaluate resource needs, and make informed allocation decisions.
• Compliance and risk management: Ability to identify risks, interpret requirements, and maintain appropriate clinical and administrative controls.
• Student-centered service: Commitment to responsive, accessible, respectful, and inclusive healthcare.
• Strategic thinking: Ability to connect clinical services and operational priorities to institutional goals and student success.
• Communication and collaboration: Ability to work effectively across clinical, administrative, academic, and student support functions.
• Assessment and accountability: Ability to use data, feedback, and measurable outcomes to evaluate performance and improve services.
• Must be available to work occasional evenings and weekends for student events and/or to meet business needs.

FLSA Status: Exempt

Compensation Type: Annual Salary

Salary Range: 108,759.00 - 134,996.00

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.