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  4. Onsite It Support Manager jobs in Pennsylvania, USA

Onsite It Support Manager jobs in Pennsylvania, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

On-Site IT Support Manager Jobs — Now Hiring in Pennsylvania

IT support manager on-site jobs are becoming increasingly available across Pennsylvania as local businesses modernize their technology infrastructure. With 500+ open positions currently available, employers are eager to bring on a dedicated leader who can manage help desk teams and ensure seamless daily operations for growing organizations.

Successful candidates typically bring strong troubleshooting skills, experience managing help desk teams, and solid knowledge of network administration, hardware support, and ticketing systems. Familiarity with Windows and macOS environments, cloud platforms, and cybersecurity practices is valued, along with strong leadership and communication abilities needed to coordinate across departments and mentor junior technicians.

On-site IT manager roles in Pennsylvania often involve overseeing technical staff, hardware inventory, and network security within offices, healthcare facilities, or schools. As companies invest in modern technology infrastructure, the regional market shows steady demand for experienced leaders who thrive in hands-on, collaborative environments and value close teamwork with end users.

If you're ready to advance your career, explore the latest IT support manager vacancies through Global Work AI. Whether you're an experienced leader or growing into management, now is the time to apply and help a Pennsylvania organization hire an IT support manager who can drive lasting success with Global Work AI.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Pennsylvania?

    In Pennsylvania, compensation for an it support manager typically falls around the mid-$80,000s to low-$110,000s, with stronger offers in larger metro areas such as Philadelphia and Pittsburgh. Pay depends on years in leadership, team size, infrastructure scope, and whether the role supports regulated or multi-site operations. Total compensation can rise with bonuses and on-call expectations. Checking current Pennsylvania listings and comparing nearby IT leadership roles can give a sharper picture of market rates.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for several years in technical support or desktop services, plus experience leading people, setting priorities, and coaching staff. A bachelor’s degree in information technology, computer science, or a related field is often preferred, though strong hands-on experience can matter just as much. Key skills include troubleshooting, customer service, vendor coordination, documentation, and clear communication. Familiarity with Windows, Microsoft 365, networking basics, and ITIL-style processes is often valued in Pennsylvania hiring. Reviewing similar leadership roles can help you benchmark your background.
  • What does an it support manager do on a daily basis?

    The day often starts with reviewing open tickets, service levels, and any urgent escalations. An it support manager then assigns work, helps resolve complex user issues, checks system health, and keeps communication flowing between support staff, end users, and other IT teams. In Pennsylvania offices, the role may also involve coordinating hardware refreshes, access requests, and training for local employees. A typical schedule blends hands-on problem solving with planning, so it helps to compare daily duties across related support leadership jobs.
  • What are the main responsibilities of an it support manager in an on-site office environment?

    In an on-site setting, the focus is on keeping employees productive while equipment, network access, and meeting spaces stay reliable. That includes supervising the support desk, handling escalations in person, managing workstation setup, printer and AV issues, and coordinating with facilities or security when needed. An it support manager in Pennsylvania may also oversee onboarding for new hires, inventory control, and physical asset tracking across one or more offices. Looking at office-based listings can clarify how hands-on the role is.
  • What tools, ticketing systems, and infrastructure experience should an it support manager have?

    Most employers expect comfort with service platforms such as ServiceNow, Jira Service Management, Zendesk, or Freshservice, along with reporting and queue management. Experience supporting Microsoft 365, Active Directory, VPN access, endpoint protection, laptops, mobile devices, and basic networking is usually important. Knowledge of imaging, patching, asset management, and remote-support tools can also help, even in an on-site Pennsylvania workplace. Strong candidates often know how to work across modern office infrastructure and can compare tool stacks before interviewing.
  • What is the hiring process for an it support manager position in Pennsylvania?

    The process often begins with an application review, followed by one or more interviews that may include the IT director, HR, and future team members. Candidates are commonly asked about leadership style, incident response, customer service, and past support metrics. Some Pennsylvania employers add a technical discussion or scenario-based exercise to test judgment under pressure. References and background checks are also common, especially for roles with access to sensitive systems. Reviewing job descriptions closely can help you prepare for each stage.
  • What career growth opportunities are available after working as an it support manager?

    Many professionals move into senior support leadership, service desk management, end-user computing, or IT operations roles after building experience in this position. Others branch into infrastructure management, systems administration, project management, or service delivery leadership, especially in larger Pennsylvania organizations. With broader business exposure, the path can lead toward IT director, operations manager, or even CIO-track responsibilities. Strengthening process, budgeting, and cross-functional planning skills usually expands options, so it is worth comparing these roles as you map your next step.

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500+ jobs found

  • Children’s Hospital of Philadelphia

    Children’s Hospital of Philadelphia

    2 days ago

    It service management analyst ii

    SHIFT: Day (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000...

    onsite, Upper Darby, PA, United States
    $101k – $129k/yrFull TimeMiddle (2-4 years)
  • JPC Partners

    JPC Partners

    5 days ago

    Level 1 it support analyst

    JPC Partners is seeking a Level 1 IT Support Analyst to join a well-established professional services organization in Philadelphia. This is an excellent opportunity for an IT support professional who...

    onsite, Philadelphia, PA, United States
    Full TimeJunior (<2 years)
  • GSB Solutions

    GSB Solutions

    6 days ago

    Support engineer usa

    Support Engineer – Main Responsibilities Provide full-time technical support for long-term projects, Monday through Friday. Execute IMAC activities (Install, Move, Add, and Change) for IT hardware...

    onsite, Kutztown, PA, United States
    Part TimeJunior (<2 years)
  • All Lines Technology

    All Lines Technology

    6 days ago

    It support specialist

    The IT Support Specialist is responsible for providing technical assistance and support to users. This role involves troubleshooting hardware, software, video conferencing system issues, and...

    onsite, Pittsburgh, PA, United States
    Full TimeJunior (<2 years)
  • Concurrent Technologies Corporation

    Concurrent Technologies Corporation

    7 days ago

    It support analyst i

    IT SUPPORT ANALYST I Concurrent Technologies Corporation is currently seeking an IT Support Analyst I to join our internal Information Technology team that keeps CTC's business operating efficiently....

    onsite, Johnstown, PA, United States
    Full TimeJunior (<2 years)
  • Arkema

    Arkema

    7 days ago

    Customer service manager job

    Job Title: Customer Service Manager Business Unit: Thiochemicals Location: Radnor, PA JOB SUMMARY We are seeking an engaging and motivated Customer Service Manager to inspire and guide a team...

    onsite, Radnor, PA, United States
    Full TimeLead / Manager
  • The Goddard School

    The Goddard School

    8 days ago

    Support engineer

    Come join the Goddard Systems, LLC (GSL) corporate team! We're a great place to work, offering meaningful career opportunities, employee-friendly perks, and competitive benefits. As the manager of...

    onsite, King Of Prussia, PA, United States
    Full TimeMiddle (2-4 years)
  • Utility Keystone Trailer Sales

    Utility Keystone Trailer Sales

    8 days ago

    It support / systems administrator

    Our Values: Faith: Our foundation is faith. In everything we do, we do the right thing. Service: Our standard is service. Our customers receive uncommon service in every experience. Family: Our team...

    onsite, Manheim, PA, United States
    Full TimeJunior (<2 years)
  • GCL

    GCL

    9 days ago

    Systems support specialist

    Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, automotive, fine art, and film? Want the...

    onsite, Lititz, PA, United States
    Full TimeJunior (<2 years)
  • Transamerica

    Transamerica

    9 days ago

    It client service lead – executive/vip support

    Job Family IT - General About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents...

    onsite, Philadelphia, PA, United States
    $82k – $96k/yrFull TimeSenior (5+ years)
  • University of Pennsylvania

    University of Pennsylvania

    9 days ago

    Client care manager, undergraduate admissions

    University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school...

    onsite, Philadelphia, PA, United States
    $42k – $65k/yrFull TimeLead / Manager
  • Red Nucleus

    Red Nucleus

    9 days ago

    It service technician

    Job Summary The IT Service Technician provides technical support to employees in both onsite and remote environments. This role is responsible for installing, maintaining, and troubleshooting...

    onsite, Lower Makefield Township, PA, United States
    Full TimeMiddle (2-4 years)
  • Oshkosh Corporation

    Oshkosh Corporation

    10 days ago

    Customer support manager

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to...

    onsite, McConnellsburg, PA, United States
    $93k – $154k/yrFull TimeLead / Manager
  • Eurofins

    Eurofins

    13 days ago

    Entry level business support specialist

    Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our...

    onsite, Lancaster, PA, United States
    Full TimeEntry with Degree
  • Sysazzle

    Sysazzle

    13 days ago

    Application support analyst iii

    Pay range: $44.46/Hr. W2 Title: Application Support Analyst III Duration: 12-month contract Location: Malvern, PA(Remote) Job description: The CCaaS (Contact Center as a Service) Analyst is...

    onsite, Malvern, PA, United States
    $90k/yrFull TimeMiddle (2-4 years)
  • Cox Media Group

    Cox Media Group

    13 days ago

    Information technology manager - wpxi tv

    Position Overview WPXI TV, a Cox Media Group (CMG) station in Pittsburgh, PA, is seeking an experienced, highly motivated I.T. Manager. Operating in the nation’s 26th largest television market, this...

    onsite, Pittsburgh, PA, United States
    Full TimeLead / Manager
  • LB Foster

    LB Foster

    14 days ago

    It service desk specialist

    Provide technical support to LB Foster employees, resolving hardware, software, account access, and connectivity issues. Independently troubleshoot complex incidents, own assigned tickets through...

    onsite, Scott Township, PA, United States
    Full TimeJunior (<2 years)
  • WILLIAMS OIL COMPANY INC

    WILLIAMS OIL COMPANY INC

    14 days ago

    It support specialist

    Job Title: Jr. IT Resource Location: Williams Companies, 6221 Mile Lane Rd Sayre, PA Reports to: Chief Technology Officer Starting rate is $23/hour, increases based on experience Essential Duties and...

    onsite, Sayre, PA, United States
    $46k/yrFull TimeJunior (<2 years)
  • Eurofins

    Eurofins

    14 days ago

    Global support manager

    Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our...

    onsite, Lancaster, PA, United States
    Full TimeLead / Manager
  • Churchill Downs Incorporated

    Churchill Downs Incorporated

    15 days ago

    It systems administrator

    Presque Isle Downs & Casino, conveniently located off of I90 in Erie, PA, features table games, slots, sportsbook, entertainment, live thoroughbred horse racing, and year-round simulcast racing. The...

    onsite, Erie, PA, United States
    Full TimeJunior (<2 years)
  • KISH BANK

    KISH BANK

    16 days ago

    It services and support manager

    Kish Bank is looking for an experienced IT manager to own the infrastructure, service delivery, and end-user computing environment that keeps a $2 billion (and growing) community bank running. This...

    onsite, Reedsville, PA, United States
    Full TimeLead / Manager
  • LifeLens Technologies Inc.

    LifeLens Technologies Inc.

    16 days ago

    It service desk analyst

    LifeLens Technologies, Inc. is a medical device developer located in Ivyland, PA. We are pioneering innovative, next-generation treatment devices for personal health monitoring. We are seeking to...

    onsite, Ivyland, PA, United States
    $50k – $72k/yrFull TimeMiddle (2-4 years)
  • Govcio LLC

    Govcio LLC

    16 days ago

    Site support engineer - senior

    Site Support Engineer - Senior GovCIO is currently hiring for a Site Support Engineer - Senior. These positions will be located in one of the following locations: Denver, CO; Chicago (O'Hare), IL;...

    onsite, Albuquerque, NM, United States
    $62k – $72k/yrFull TimeSenior (5+ years)
  • DP World

    DP World

    17 days ago

    Technical support specialist (ne)

    Technical Support Specialist Are you knowledgeable about computer systems, electronic systems, and software applications? Can you educate people, answer questions, and troubleshoot any related...

    onsite, Middletown, PA, United States
    Full TimeJunior (<2 years)
  • Fitzmaurice Community Services, Inc.

    Fitzmaurice Community Services, Inc.

    17 days ago

    It support specialist

    About Fitzmaurice Community Services, Inc. Supporting Adults with Disabilities Since 1966 At Fitzmaurice Community Services, Inc. (FCS), our passion lies in building bright futures for adults with...

    onsite, Stroudsburg, PA, United States
    Full TimeSenior (5+ years)
  • Central Dauphin School District

    Central Dauphin School District

    18 days ago

    Information technology support technician

    Job Summary We are seeking a dedicated and skilled Information Technology Support Technician to join our team. The ideal candidate will be responsible for providing technical support and assistance...

    onsite, Harrisburg, PA, United States
    Full TimeJunior (<2 years)
  • Prime Electric

    Prime Electric

    20 days ago

    It assistant

    Position Summary: This role will support our IT team at Scholes Electric. Under general supervision, the IT Assistant will perform a variety of computer- and network-related tasks in support of the...

    onsite, Norristown, PA, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • Liberty Healthcare

    Liberty Healthcare

    20 days ago

    Information technology support manager

    Liberty Healthcare Corporation seeks to hire an experienced healthcare information technology professional for an available full-time System Support Manager role. Responsibilities Manage technology...

    onsite, Bala Cynwyd, PA, United States
    Full TimeLead / Manager
  • Healthcare Services Group, Inc.

    Healthcare Services Group, Inc.

    21 days ago

    It support specialist

    Benefits Link Click here for more benefits information or copy this link: Employee Benefits for Job Descriptions *Not available in AR. Responsibilities Role: IT Support Specialist Location: Bensalem,...

    onsite, Bensalem, PA, United States
    Full TimeJunior (<2 years)
  • EnerSys Delaware Inc.

    EnerSys Delaware Inc.

    21 days ago

    It specialist

    EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100...

    onsite, Reading, PA, United States
    Full TimeJunior (<2 years)
  • ShipMonk

    ShipMonk

    21 days ago

    It support lead

    ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress...

    onsite, Pittston, PA, United States
    Full TimeLead / Manager
  • Little Leaf Farms

    Little Leaf Farms

    22 days ago

    It support technician

    POSITION SUMMARY: The IT Technician will troubleshoot end-user issues, maintain IT systems, deploy technology solutions, and support ongoing projects in a fast-paced warehouse and production...

    onsite, Mcadoo, PA, United States
    Full TimeJunior (<2 years)
  • PCA

    PCA

    23 days ago

    Customer service manager

    As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small...

    onsite, Lancaster, PA, United States
    $80k – $95k/yrFull TimeLead / Manager
  • PFNonwovens

    PFNonwovens

    23 days ago

    It support specialist ii

    Purpose and role of job: Qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. Train users of the systems to make appropriate and...

    onsite, Hazle Township, PA, United States
    Full TimeEntry with Degree
  • PeopleSharp

    PeopleSharp

    a month ago

    It support administrator

    ETB Services, Inc. is a growing managed services provider (MSP) which focuses on providing top-notch IT support to small and medium-sized businesses. We're looking for our next IT Support...

    onsite, Trappe, PA, United States
    $63k/yrFull TimeJunior (<2 years)
  • WebFX

    WebFX

    a month ago

    Jr. it support specialist

    About the Role WebFX is seeking an entry-level candidate for our IT Support team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track-record of strong academics, and is...

    onsite, Harrisburg, PA, United States
    $47k – $50k/yrFull TimeJunior (<2 years)
  • Clearview Federal Credit Union

    Clearview Federal Credit Union

    a month ago

    It asset management administrator

    OBJECTIVE The IT Asset Management Administrator is responsible for managing the organization's technology assets throughout their lifecycle, including hardware inventory, software licensing, and...

    onsite, Moon Township, PA, United States
    Full TimeMiddle (2-4 years)
  • Flagger Force, LLC

    Flagger Force, LLC

    a month ago

    Senior manager, customer support

    Overview Flagger Force, an industry leader in traffic control, is currently hiring a Senior Manager, Customer Support. The Senior Manager of Customer Support is responsible for leading and managing...

    onsite, Hummelstown, PA, United States
    Full TimeSenior (5+ years)
  • City of Philadelphia

    City of Philadelphia

    a month ago

    Technical support specialist

    Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of...

    onsite, Philadelphia, PA, United States
    $61k – $71k/yrFull TimeJunior (<2 years)
  • Amazon

    Amazon

    a month ago

    Construction manager , operations, it, & support engineering

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data...

    onsite, BERWICK, PA, United States
    $111k – $186k/yrFull TimeSenior (5+ years)

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