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  4. IT Support Manager

Onsite It Support Manager jobs in Eugene, Oregon, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager Jobs in Eugene, OR — On-Site Role with Growth Potential

Eugene's growing tech scene is fueling steady demand for skilled IT support managers, and employers are actively seeking candidates to fill 84 open positions across the region. Organizations throughout Oregon are prioritizing on-site talent who can strengthen internal systems and support end users directly. Job seekers exploring IT Support Manager jobs in Eugene will find a market that rewards hands-on technical leadership and strong communication skills.

Successful candidates typically combine technical expertise with strong people-management skills, including solid knowledge of network administration, help desk operations, and troubleshooting across hardware and software platforms. Familiarity with ticketing systems, cloud infrastructure, and cybersecurity practices is highly valued, along with the ability to mentor staff and coordinate cross-department projects. Employers looking to hire an IT support manager often prioritize professionals who balance daily operations with long-term IT strategy.

On-site roles in Eugene typically involve close collaboration with local teams, hands-on equipment management, and direct interaction with employees across departments. The region's expanding business landscape has created a steady stream of IT support manager vacancies, particularly among healthcare, education, and manufacturing sectors that require dependable in-person technical leadership. As companies continue investing in modernized infrastructure, hiring outlook for this position remains strong throughout Oregon.

Whether you're an experienced leader or ready for your next challenge, now is a great time to explore new opportunities. Browse the latest IT support manager positions on Global Work AI and take the next step toward a rewarding on-site role in Eugene.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Eugene, Oregon?

    In Eugene, Oregon, pay for an it support manager usually lands in the mid-range for mid-market U.S. cities, often around $90,000 to $125,000 a year, with variation based on company size, industry, and scope. Organizations with larger networks, 24/7 coverage, or infrastructure oversight may pay more. Benefits can also shift total compensation. For a clearer picture, compare current local postings in Eugene, look at nearby Portland-area benchmarks, and weigh salary against team size and on-site expectations.
  • What skills and qualifications are required for an it support manager role in Eugene?

    Employers in Eugene typically look for strong help desk leadership, hands-on troubleshooting, and the ability to keep users productive in an on-site setting. Useful skills include ticketing systems, Windows and Microsoft 365 administration, networking basics, endpoint support, vendor coordination, and clear communication with nontechnical staff. A bachelor’s degree in IT or a related field is often preferred, though practical experience can matter more. Reviewing local employer requirements can help you match your background to the most common expectations.
  • What are the main responsibilities of an it support manager at an on-site company in Eugene?

    Day to day, this role usually combines team leadership with operational support. In Eugene, an on-site it support manager often oversees service desk staff, assigns tickets, monitors response times, and resolves escalated issues across hardware, software, and network access. The job may also include onboarding employees, maintaining devices, coordinating with infrastructure teams, and documenting procedures. Because the work happens in person, physical equipment management and fast floor support are often part of the mix. Checking postings can show how duties vary by employer.
  • What does the interview and hiring process usually look like for an it support manager position?

    The process often starts with a recruiter screen, followed by interviews with IT leadership, operations, or HR. In Eugene, candidates may be asked about incident handling, team coaching, customer service, and how they support an on-site workforce. Many employers include scenario-based questions, a technical discussion, and examples of prior process improvement. References and background checks are also common. Some companies use a final panel interview, so it helps to prepare stories that show both technical judgment and people management.
  • What experience is typically needed to get hired as an it support manager?

    Most employers want several years in technical support before moving someone into management. For an it support manager role in Eugene, that often means 5 or more years in help desk, desktop support, or systems administration, plus direct experience leading projects, mentoring peers, or supervising a small team. Familiarity with service levels, documentation, and end-user support in a business environment is valuable. If you are early in your path, compare openings to see whether employers accept lead experience in place of formal management.
  • What certifications help qualify you for an it support manager role, such as ITIL, CompTIA, or Microsoft certifications?

    Certifications can strengthen an application, especially when they match the tools used by local employers in Eugene. ITIL helps with service management and process discipline, while CompTIA A+, Network+, or Security+ can signal broad technical knowledge. Microsoft credentials, such as Microsoft 365 or Azure-adjacent certifications, are useful where Windows environments dominate. None of these usually replace experience, but they can support credibility and promotion potential. It is smart to compare certifications with the technology stack listed in current openings.
  • What kind of career growth can an it support manager expect in IT support and infrastructure roles?

    A strong track can lead from team management into senior service leadership, infrastructure management, or IT operations roles. In Eugene, an it support manager may progress toward desktop services manager, systems manager, service delivery lead, or director-level positions as scope expands. Some professionals also move into cybersecurity operations, cloud support, or workplace technology strategy. Growth tends to come from improving uptime, reducing ticket volume, and guiding cross-functional projects. Watching local openings and regional job ladders can help you plan the next step.

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84 jobs found

  • Genesee & Wyoming Inc.

    Genesee & Wyoming Inc.

    Today

    Customer service specialist

    Company / Benefits Overview: Are you ready to build a rewarding career in the railroad industry? Join the Genesee & Wyoming Inc. (G&W) team — part of a legacy that is over 125 years old. With a...

    onsite, Eugene, OR, United States
    Full TimeEntry with Degree
  • Valley River Center

    Valley River Center

    Today

    Part-time sales teammate

    Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales...

    onsite, Eugene, OR, United States
    Part TimeJunior (<2 years)
  • HUNTER COMMUNICATIONS

    HUNTER COMMUNICATIONS

    Today

    Customer experience tech advocate

    Better Careers Start Here! Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter...

    onsite, Eugene, OR, United States
    Full TimeJunior (<2 years)
  • Pinnacle Live

    Pinnacle Live

    Today

    On call generalist & specialty event services technician - eugene

    Event Services Technician On Call-Specialty Join our team in Eugene, OR, supporting a growing portfolio of premier hotels and event venues throughout the area. As an On-Call Event Services...

    onsite, Eugene, OR, United States
    Part TimeJunior (<2 years)
  • Atria Senior Living

    Atria Senior Living

    a day ago

    Office manager

    Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a...

    onsite, Eugene, OR, United States
    $36k – $44k/yrFull TimeMiddle (2-4 years)
  • New Horizons In-Home Care

    New Horizons In-Home Care

    5 days ago

    Customer service representative- customer care

    Customer Service Representative - Customer Care Hours of Work: Sunday through Wednesday, 8:00 AM to 6:30 PM Hi. We’re New Horizons In-Home Care. We’re looking to hire Customer Service Specialists to...

    onsite, Eugene, OR, United States
    Full TimeJunior (<2 years)
  • HIV Alliance

    HIV Alliance

    6 days ago

    Housing case manager

    Department: ACW - Programs Reports To: Program Manager Position Type: 1.0 FTE, 40 Hours/Week, Non-Exempt Work Type: In Person, Not Hybrid/Remote Eligible Salary Range: $21.50 to $22.79 Salary Note:...

    onsite, Eugene, OR, United States
    $43k – $46k/yrFull TimeJunior (<2 years)
  • University of Oregon

    University of Oregon

    6 days ago

    Operations manager

    Department: Lundquist College of Business Appointment Type and Duration: Regular, Ongoing Salary: $55,000 - $64,000 per year (commensurate with experience) Compensation Band: OS-OA05-Fiscal Year...

    onsite, Eugene, OR, United States
    $55k – $64k/yrFull TimeLead / Manager
  • Bishop Lifting Products Inc

    Bishop Lifting Products Inc

    6 days ago

    Inside sales representative

    Our Mission: Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We...

    onsite, Eugene, OR, United States
    Full TimeJunior (<2 years)
  • Goodwill Industries of Lane & South Coast Counties & Alaska

    Goodwill Industries of Lane & South Coast Counties & Alaska

    7 days ago

    Admin support

    Job Details: Job Location: GOODWILL WORKFORCE DEVELOPMENT - EUGENE, OR Salary Range: $16.00 - $18.50 Hourly This position is located at the Seneca Job Connections campus. Job Summary Provide...

    onsite, Eugene, OR, United States
    $32k – $37k/yrFull TimeJunior (<2 years)
  • Gills Point S Tire & Auto

    Gills Point S Tire & Auto

    7 days ago

    Automotive service advisor

    Automotive Service Advisor Build Relationships. Deliver Exceptional Service. Help Customers Keep Their Vehicles Safe. Are you an automotive professional who enjoys working with people as much as you...

    onsite, Eugene, OR, United States
    Full TimeEntry with Degree
  • Summit Bank

    Summit Bank

    7 days ago

    Support specialist i - operations

    Support Specialist I - Operations REPORTS TO: Central Operations Supervisor FLSA: Non-Exempt CATEGORY: Full Time SHIFT: Monday – Friday 8:30am – 5:30pm SUMMARY Support Specialist I supports the...

    onsite, Eugene, OR, United States
    Full TimeJunior (<2 years)
  • Goodwill Industries of Lane & South Coast Counties & Alaska

    Goodwill Industries of Lane & South Coast Counties & Alaska

    7 days ago

    Customer service associate-santa clara

    Job Details Job Location: Goodwill Santa Clara Store - Eugene, OR Salary Range: $16.00 - $16.00 Hourly Job Summary The Customer Service Associate (CSA) plays a key role in delivering excellent...

    onsite, Eugene, OR, United States
    $32k/yrFull TimeEntry with Degree
  • Bi-Mart Corporation

    Bi-Mart Corporation

    8 days ago

    Customer service manager

    Overview Do you enjoy meeting and engaging with a diverse range of people? Are you eager to help others around you in a professional and friendly way? Are you looking for a company you can grow with?...

    onsite, Eugene, OR, United States
    $39k – $42k/yrFull TimeJunior (<2 years)
  • T-Mobile

    T-Mobile

    8 days ago

    Sr mobile expert

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, Eugene, OR, United States
    $58k/yrFull TimeSenior (5+ years)
  • McDonald Wholesale LLC

    McDonald Wholesale LLC

    9 days ago

    Customer service rep i

    Job Overview The Customer Service Representative I position is an integral part of our Customer Service department. This position can expect to interact with customers via telephone, email, online,...

    onsite, Eugene, OR, United States
    $36k – $44k/yrFull TimeJunior (<2 years)
  • Oregon Pacific Bank

    Oregon Pacific Bank

    9 days ago

    Relationship banking assistant i

    JOB SUMMARY: Through development of a deep technical understanding of the bank’s online systems and treasury management tools, provide support to the Relationship Banking Officers and the bank’s...

    onsite, Eugene, OR, United States
    Full TimeMiddle (2-4 years)
  • UO HR Website

    UO HR Website

    12 days ago

    Executive assistant to the dean

    Department: School of Journalism and Communication Appointment Type and Duration: Regular, Ongoing Salary: $64,000 - $70,000 per year (commensurate with experience) Compensation Band: OS-OA06-Fiscal...

    onsite, Eugene, OR, United States
    $64k – $70k/yrFull TimeLead / Manager
  • University of Oregon

    University of Oregon

    12 days ago

    Faculty support assistant asu 3

    Department: CAS Academic Support Unit 3 Classification: Office Specialist 2 Appointment Type and Duration: Regular, Ongoing Salary: $19.36 - $28.75 per hour FTE: 1.0 REVIEW OF APPLICATIONS BEGINS...

    onsite, Eugene, OR, United States
    $39k – $58k/yrFull TimeJunior (<2 years)
  • Goodwill Industries of Lane & South Coast Counties & Alaska

    Goodwill Industries of Lane & South Coast Counties & Alaska

    12 days ago

    Customer service associate-seneca

    Job Details Job Location: Goodwill Seneca Store - Eugene, OR Salary Range: $16.00 - $16.00 Hourly Job Summary The Customer Service Associate (CSA) plays a key role in delivering excellent customer...

    onsite, Eugene, OR, United States
    $32k/yrFull TimeEntry with Degree
  • Peak Credit Union

    Peak Credit Union

    13 days ago

    Financial solutions guide 1

    To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and...

    onsite, Eugene, OR, United States
    $34k – $51k/yrPart TimeJunior (<2 years)
  • 24 Hour Flood Pros of Portland LLC

    24 Hour Flood Pros of Portland LLC

    13 days ago

    Office manager

    About Us We are a fast-growing disaster mitigation company supporting homeowners and businesses after water, fire, mold, and other environmental losses. Our teams operate quickly, safely, and...

    onsite, Eugene, OR, United States
    Full TimeJunior (<2 years)
  • University of Oregon

    University of Oregon

    14 days ago

    Physical security technology manager

    Department: University of Oregon Police Department Appointment Type and Duration: Regular, Ongoing Salary: $75,000 - $90,000 per year Compensation Band: OS-OA06-Fiscal Year 2026-2027 FTE: 1.0...

    onsite, Eugene, OR, United States
    $75k – $90k/yrFull TimeMiddle (2-4 years)
  • WILLAMETTE FAMILY INC

    WILLAMETTE FAMILY INC

    14 days ago

    Withdrawal management support staff

    Description Company: Willamette Family (WF) is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community. Willamette Family is accredited by the...

    onsite, Eugene, OR, United States
    $36k/yrFull TimeEntry with Degree
  • The Buckle, Inc.

    The Buckle, Inc.

    15 days ago

    Seasonal store support teammate (part-time)

    Summary The Store Support Teammate is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, this position...

    onsite, Eugene, OR, United States
    Part TimeJunior (<2 years)
  • iHomefinder

    iHomefinder

    15 days ago

    Customer success manager

    About the Role iHomefinder is a leader in real estate technology, and our mission is to help agents close more deals and thrive. As we grow, we’re expanding our Customer Success team so every client...

    onsite, Eugene, OR, United States
    $48k – $62k/yrFull TimeJunior (<2 years)
  • The Buckle, Inc.

    The Buckle, Inc.

    16 days ago

    Seasonal part-time sales teammate

    Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales...

    onsite, Eugene, OR, United States
    Part TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    19 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $17.55 - $17.80 per hour and is dependent upon qualifications and experience. Benefits include: Oregon Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season...

    onsite, Eugene, OR, United States
    $35k – $36k/yrFull TimeJunior (<2 years)
  • The Kroger Co.

    The Kroger Co.

    21 days ago

    Front end/cashier

    Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Deliver and encourage other associates to...

    onsite, Eugene, OR, United States
    Part TimeJunior (<2 years)
  • QUANTUM RESIDENTIAL

    QUANTUM RESIDENTIAL

    21 days ago

    Assistant manager

    Job Details: Job Location: 3060 - Jacobs Lane - Eugene, OR Position Type: Full Time Salary Range: $21.00 - $23.00 Hourly Job Category: Admin - Clerical JOB SUMMARY: Responsible for conversion of...

    onsite, Eugene, OR, United States
    $42k – $46k/yrFull TimeJunior (<2 years)
  • Kendall Auto Group

    Kendall Auto Group

    22 days ago

    Kendall ford internet sales clerical assistant

    Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for an Internet Sales Clerical Assistant to join the...

    onsite, Eugene, OR, United States
    $27k – $34k/yrFull TimeNo Skills
  • Albertsons Companies

    Albertsons Companies

    23 days ago

    Retail sales and store support

    A Day in the Life: As a Retail Sales and Store Support team member, your day is focused on keeping the store clean, organized, and easy to shop. You help customers locate what they need, answer...

    onsite, Eugene, OR, United States
    Part TimeJunior (<2 years)
  • Goodwill Industries of Lane & South Coast Counties & Alaska

    Goodwill Industries of Lane & South Coast Counties & Alaska

    23 days ago

    Customer service associate-boutique

    Job Details: Job Location: Goodwill Boutique - Eugene, OR Salary Range: $16.00 - $16.00 Hourly Job Summary The Customer Service Associate (CSA) plays a key role in delivering excellent customer...

    onsite, Eugene, OR, United States
    $32k/yrFull TimeEntry with Degree
  • Sponsors, Inc.

    Sponsors, Inc.

    23 days ago

    Participant services specialist

    Description FLSA Classification: non-exempt FTE: 0.56 (22.5 hours/week) Compensation: $22.17-$23.96 per hour Sponsors Purpose: Sponsors seeks to improve opportunities and outcomes for individuals...

    onsite, Eugene, OR, United States
    $44k – $46k/yrPart TimeJunior (<2 years)
  • RDO Equipment Co.

    RDO Equipment Co.

    23 days ago

    Service manager

    Step into a leadership role where your impact is seen every day. As a Service Manager at RDO Equipment Co., you’ll lead and develop a team of Service Technicians, manage schedules and workflows, and...

    onsite, Eugene, OR, United States
    $70k – $90k/yrFull TimeJunior (<2 years)
  • Walgreens

    Walgreens

    23 days ago

    Customer service associate

    JOB DESCRIPTION Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

    onsite, Eugene, OR, United States
    Part TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    24 days ago

    Part-time customer experience coordinator

    At TJX Companies Every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Eugene, OR, United States
    $33k – $34k/yrPart TimeJunior (<2 years)
  • Unifi

    Unifi

    a month ago

    Customer service (wn) - eug (pt)

    REQUIREMENTS AND DESCRIPTION Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Eugene, OR, United States
    $32k/yrPart TimeEntry with Degree
  • Unifi

    Unifi

    a month ago

    Airport customer service supervisor - eug

    REQUIREMENTS AND DESCRIPTION Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Eugene, OR, United States
    $40k/yrFull TimeJunior (<2 years)
  • Pinnacle Developmental Care

    Pinnacle Developmental Care

    a month ago

    Direct support professional [m,t,w,th, f] - 27hrs/week]

    About this position Pinnacle is seeking a Direct Support Professional to join our team and provide daily support to individuals with developmental disabilities. The successful candidate will have a...

    onsite, Eugene, OR, United States
    Part TimeJunior (<2 years)

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