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  5. Onsite It Support Manager jobs in Santa Fe, New Mexico, USA

Onsite It Support Manager jobs in Santa Fe, New Mexico, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

On-Site IT Support Manager — Santa Fe, NM Awaits Your Expertise

Organizations in Santa Fe, New Mexico are actively hiring for it support manager jobs in Santa Fe, highlighting a steady rise in local technology investment. This on-site position offers 59 open positions for experienced professionals eager to lead technical teams and enhance operational efficiency. As businesses modernize their infrastructure, the demand for hands-on IT leadership continues to grow across the region.

Successful candidates typically bring strong troubleshooting abilities, hands-on experience with network administration, and a solid understanding of ITIL best practices. Employers seeking to hire a it support manager also value leadership skills, clear communication, and the ability to manage vendor relationships and ticketing systems efficiently. A proactive approach to cybersecurity and a passion for mentoring junior technicians further distinguish top applicants in this competitive field.

On-site it support manager positions in Santa Fe emphasize direct collaboration with staff, immediate hardware and software troubleshooting, and consistent presence to maintain smooth daily operations. As more companies in the area expand their technology infrastructure, the hiring outlook for on-site IT leadership remains strong, particularly within government, education, and healthcare sectors that value hands-on technical oversight.

If you're ready to advance your career, explore current it support manager vacancies through Global Work AI and connect with employers actively hiring in Santa Fe. Take the next step toward a rewarding on-site opportunity where your technical expertise and leadership can make a lasting impact.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Santa Fe, and what factors affect pay?

    In Santa Fe, an IT support manager can often expect pay that sits near the middle of the national range, with local salaries typically influenced by company size, industry, and the complexity of the environment. Public-sector and nonprofit employers may land lower than private firms, while healthcare, finance, and multi-site organizations often pay more. Experience with service desks, escalation handling, and budget oversight also matters. Benefits can shift the total package too, so it helps to compare current listings in New Mexico and neighboring markets when evaluating offers.
  • What technical and soft skills are most important for an IT support manager?

    Strong troubleshooting across Windows, macOS, networking, identity tools, and ticketing systems is usually expected, along with familiarity with endpoint management and basic cybersecurity practices. Just as important are communication, coaching, prioritization, and calm decision-making under pressure. In an on-site IT support manager role in Santa Fe, success often depends on translating technical issues for nontechnical staff and keeping teams aligned during outages. Employers also value vendor coordination and documentation habits, so reviewing current job posts can show which skills appear most often.
  • What are the day-to-day responsibilities of an on-site IT support manager in Santa Fe?

    A typical day includes supervising help desk activity, assigning tickets, handling escalations, and making sure users get timely support across the office or campus. The role often involves workstation setup, hardware replacement, access control, software deployment, and checking that network and printer issues are resolved quickly. In Santa Fe, on-site coverage can also mean coordinating with local staff, visiting departments in person, and supporting meetings or devices as needed. Many managers also track service metrics, update procedures, and prepare for the next shift.
  • What experience do employers usually expect for an IT support manager role?

    Most employers look for several years in technical support, desktop services, or service desk leadership before moving into an IT support manager position. Hands-on experience with ticketing workflows, incident response, user onboarding, and team supervision is especially common. In Santa Fe and across New Mexico, hiring teams may also want proof that you have managed priorities, coached staff, and improved support processes. If you have experience in regulated fields or multi-location environments, that can strengthen your profile, so it is useful to compare openings with related senior support roles.
  • What does the hiring process usually look like for an IT support manager position?

    The process often starts with a resume screen, followed by one or more interviews that may include a recruiter, IT leader, and future peers. Candidates are frequently asked about troubleshooting examples, leadership style, ticket handling, and how they would support an on-site team. Some Santa Fe employers also use skills checks or scenario-based questions tied to Windows, networking, and user support. Reference checks and salary discussions usually come later, so it helps to prepare clear examples of how you improved service or resolved incidents.
  • What career growth opportunities come after working as an IT support manager?

    This role can lead to broader operations or leadership paths, such as IT operations manager, service delivery manager, systems administrator, infrastructure manager, or director of support services. Some professionals move toward cybersecurity, cloud administration, or enterprise platform teams after building strong people-management and problem-solving skills. In Santa Fe, growth may also come through public-sector, healthcare, or education employers that promote internally. Comparing similar titles and reading senior-level postings can help you map which technical strengths to build next.
  • Are ITIL, CompTIA, or Microsoft certifications helpful for an IT support manager role?

    Yes, these certifications can be useful signals for an IT support manager, especially when an employer wants proof of process knowledge and practical technical skill. ITIL can support service management and incident workflows, CompTIA credentials such as A+ or Network+ help validate core support knowledge, and Microsoft certifications can be valuable in environments that rely on Windows, Microsoft 365, or Azure. In Santa Fe, they are not always required, but they can help your application stand out. Checking current listings will show which credentials local employers mention most often.

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59 jobs found

  • Santa Lucia

    Santa Lucia

    a day ago

    Admin assistant/receptionist

    About Us Santa Lucia is devoted to helping people with developmental and Intellectual disabilities as well as their families. We provide services on both the Mi Via and DD Waiver and strive to create...

    onsite, Santa Fe, NM, United States
    $30k – $40k/yrFull TimeNo Skills
  • Starbucks Coffee Company

    Starbucks Coffee Company

    2 days ago

    Shift supervisor - store# 05608, de vargas center-nm

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Santa Fe, NM, United States
    Full TimeJunior (<2 years)
  • Five Below

    Five Below

    2 days ago

    Customer experience manager

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Santa Fe, NM, United States
    $38k/yrFull TimeJunior (<2 years)
  • Advance Auto Parts

    Advance Auto Parts

    2 days ago

    Salesperson

    Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems,...

    onsite, Santa Fe, NM, United States
    Part TimeJunior (<2 years)
  • RE/SPEC Inc.

    RE/SPEC Inc.

    2 days ago

    Desktop support technician (contractor) - 807982

    Company Description Big challenges need bold thinkers. If you’re someone who sees problems as opportunities, you’ll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every...

    onsite, Santa Fe, NM, United States
    Full TimeMiddle (2-4 years)
  • TEKsystems

    TEKsystems

    4 days ago

    Administrative assistant

    Description: The Administrative Assistant provides critical administrative and operational support to team leadership, legal staff, compliance teams, and internal business units. This role serves as...

    onsite, Santa Fe, NM, United States
    $44k – $48k/yrFull TimeJunior (<2 years)
  • CHAMPION XPRESS CAR WASH

    CHAMPION XPRESS CAR WASH

    7 days ago

    Cerrillos team member pt

    Job Details Job Location: NMSFCE - SANTA FE, NM 87505 Position Type: Part Time Salary Range: $15.00 - $17.00 Hourly Job Shift: Any This position is accountable for the following KPIs Values:...

    onsite, Santa Fe, NM, United States
    $30k – $34k/yrPart TimeJunior (<2 years)
  • Family Dollar

    Family Dollar

    7 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Santa Fe, NM, United States
    Part TimeJunior (<2 years)
  • Hertz

    Hertz

    7 days ago

    Part time customer service associate

    The part time Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections....

    onsite, Santa Fe, NM, United States
    $36k/yrPart TimeJunior (<2 years)
  • Southwest Care Center

    Southwest Care Center

    9 days ago

    Case manager hiv

    Do you believe everyone is entitled to quality healthcare? Do you desire to serve the underserved in our community? Southwest Care Center (SCC) is a non-profit healthcare organization who has been...

    onsite, Albuquerque, NM, United States
    Full TimeJunior (<2 years)
  • Federal Express Corporation

    Federal Express Corporation

    10 days ago

    Retail customer service associate

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

    onsite, Santa Fe, NM, United States
    Full TimeJunior (<2 years)
  • Ferrellgas

    Ferrellgas

    10 days ago

    Customer service specialist

    Overview Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. We’re currently hiring a Full-Time Customer...

    onsite, Santa Fe, NM, United States
    $36k/yrFull TimeJunior (<2 years)
  • Starbucks Coffee Company

    Starbucks Coffee Company

    11 days ago

    Shift supervisor - store# 57623, st michaels dr & lorca - santa fe

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Santa Fe, NM, United States
    Full TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    14 days ago

    Coordinator

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Santa Fe, NM, United States
    $33k – $34k/yrFull TimeJunior (<2 years)
  • Yesway

    Yesway

    16 days ago

    Assistant store manager

    ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities; Scheduling...

    onsite, Santa Fe, NM, United States
    Full TimeEntry with Degree
  • Heritage Companies

    Heritage Companies

    22 days ago

    It technician

    About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered...

    onsite, Santa Fe, NM, United States
    $40k/yrFull TimeJunior (<2 years)
  • Great Clips

    Great Clips

    23 days ago

    Assistant salon manager

    Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team...

    onsite, Santa Fe, NM, United States
    Full TimeEntry with Degree
  • Hertz

    Hertz

    24 days ago

    Manager trainee

    The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to...

    onsite, Santa Fe, NM, United States
    $32k/yrFull TimeEntry with Degree
  • Regal

    Regal

    a month ago

    Full time assistant manager

    Help lead the theatre and create exceptional guest experiences. At Regal, we create more than movie experiences; we create moments that bring people together. As an Assistant Manager, you’ll play a...

    onsite, Santa Fe, NM, United States
    Full TimeJunior (<2 years)
  • Five Below

    Five Below

    a month ago

    Support lead part time

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Santa Fe, NM, United States
    $32k/yrPart TimeLead / Manager

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