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  5. Onsite It Support Manager jobs in Jackson, Mississippi, USA

Onsite It Support Manager jobs in Jackson, Mississippi, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager, On-Site: Leading Tech Teams in Jackson, Mississippi

Jackson's growing business landscape is fueling demand for a skilled IT support manager to oversee daily technical operations and lead a responsive help desk team. This on-site role offers 73 open positions for professionals ready to make an immediate impact within a collaborative, fast-paced environment. Companies across the region are actively seeking IT support manager jobs in Jackson to strengthen their technology infrastructure and improve service delivery.

The ideal candidate brings strong troubleshooting skills, hands-on experience with network systems, and a solid understanding of ticketing platforms and IT service management frameworks. Leadership ability is essential, as the role involves mentoring support staff, prioritizing incidents, and ensuring consistent uptime across departments. Employers looking to hire an IT support manager typically value clear communication, vendor coordination experience, and a proactive approach to problem-solving that keeps operations running smoothly.

On-site work remains the standard for this position, allowing the manager to directly supervise hardware deployments, coordinate with on-location teams, and respond quickly to technical emergencies. Jackson's expanding healthcare, education, and manufacturing sectors continue to drive steady demand for qualified support leadership, making this a promising market for long-term career growth. Businesses in the area are increasingly posting IT support manager vacancies as they modernize their infrastructure.

If you're ready to bring your leadership and technical expertise to a dynamic on-site setting, explore current IT support manager positions available through Global Work AI. This is an excellent opportunity to advance your career while making a meaningful difference in a growing organization. Take the next step and discover how your skills can shape the future of IT support in Jackson.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Jackson?

    In Jackson, Mississippi, pay for an it support manager often falls in the low-to-mid $80,000s, with stronger packages reaching into six figures for larger employers or complex environments. Local compensation can shift based on team size, after-hours coverage, and whether the role supports multiple sites. Benefits, bonuses, and retirement matching can also change the total value. Reviewing current Jackson listings alongside nearby Mississippi markets can help you judge whether an offer is competitive for office-based technical leadership.
  • What skills and qualifications are required for an IT support manager job in Jackson?

    Employers in Jackson usually want a mix of technical depth and people leadership. Common expectations include several years in help desk or desktop support, experience supervising staff, solid troubleshooting across Windows, Microsoft 365, networks, and endpoint tools, plus clear communication with nontechnical teams. A bachelor’s degree is often preferred, though equivalent experience can matter just as much. Strong ticket management, vendor coordination, and service improvement skills are also valued. Comparing openings with similar IT operations roles can show which abilities appear most often.
  • What does an IT support manager do day to day in an office-based role?

    The work centers on keeping users productive and systems stable throughout the business day. In an office setting, an it support manager may assign tickets, coach technicians, review service metrics, coordinate hardware refreshes, and handle escalated issues that affect staff or executives. They often work with network, security, and application teams to resolve outages and prevent repeat problems. Planning maintenance windows, tracking inventory, and documenting procedures are also common. Checking local job ads can reveal how hands-on the role is in Jackson employers.
  • What work conditions and on-site expectations should I expect for an IT support manager job in Jackson?

    This kind of role is usually fully on-site in Jackson because it involves direct support for employees, equipment, meeting rooms, and sometimes secure office systems. Expect a standard business schedule with occasional early starts, late coverage, or emergency response during outages or upgrades. Some employers may require being reachable for critical incidents, especially if they operate multiple departments. The job can include walking between offices, lifting small devices, and working from a ticket queue. Reviewing schedules in current postings can help you compare flexibility and physical demands.
  • What certifications are most valuable for an IT support manager role, such as CompTIA, ITIL, or Microsoft credentials?

    Certifications can strengthen an application, especially when they match the tools used in Jackson workplaces. CompTIA A+, Network+, and Security+ are respected for broad technical grounding, while ITIL certifications help show service management knowledge and process discipline. Microsoft credentials, such as Microsoft 365 or Azure-focused options, are useful when the environment relies on those platforms. For management-heavy roles, vendor and ITIL training can be just as persuasive as purely technical badges. Looking at employer systems mentioned in postings can help you choose the best path.
  • What is the hiring process for an IT support manager position?

    Most employers start with a resume screen, then move to one or more interviews that may include a recruiter, IT leader, and operations manager. In Jackson, candidates often face questions about team leadership, incident response, user service, and how they handle priorities under pressure. Some companies include a technical assessment, scenario review, or discussion of past projects and metrics. Background checks and reference calls are common before an offer. Preparing examples of reduced ticket volume or improved response times can make the next stage easier to navigate.
  • What are the career growth opportunities for an IT support manager?

    With strong performance, this role can lead to senior support leadership, IT operations manager, service desk director, infrastructure manager, or broader technology management positions. In larger Mississippi organizations, it may also open doors to enterprise support, security operations, or cloud services oversight. Growth usually depends on proving results in service quality, budgeting, staffing, and process improvement rather than technical skill alone. Building experience with cross-functional projects and metrics can widen options. Comparing nearby management paths can help you plan your next move.

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73 jobs found

  • Family Dollar

    Family Dollar

    Today

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    2 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • Eaton Corporation

    Eaton Corporation

    4 days ago

    Aftermarket production support analyst

    Eaton’s Fuel and Motion Control Systems Division of Eaton’s Aerospace Group, has an opening for a Aftermarket Production Support Analyst. The position is based onsite in Jackson, MS. The expected...

    onsite, Jackson, MS, United States
    $71k – $105k/yrFull TimeJunior (<2 years)
  • Amazon

    Amazon

    4 days ago

    Data center technician

    Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform,...

    onsite, Canton, MS, United States
    $54k/yrFull TimeJunior (<2 years)
  • Morgan & Morgan, P.A.

    Morgan & Morgan, P.A.

    4 days ago

    Case manager in training

    At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree
  • UPS Supply Chain Solutions

    UPS Supply Chain Solutions

    4 days ago

    Air union admin

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • MyPath

    MyPath

    5 days ago

    Supervisor, direct support

    Overview Monitors service and care provisions for quality and effectiveness. Ensures the implementation of Individual Service and Behavior Plans as intended. Monitors accurate and appropriate...

    onsite, Appleton, WI, United States
    Full TimeJunior (<2 years)
  • CSL

    CSL

    5 days ago

    Customer service - donor support technician

    Responsibilities: Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • Take 5 Car Wash

    Take 5 Car Wash

    5 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Jackson, MS, United States
    $24k – $32k/yrPart TimeJunior (<2 years)
  • Walt Massey Chrysler Dodge Jeep Ram Jackson

    Walt Massey Chrysler Dodge Jeep Ram Jackson

    5 days ago

    Service writer

    Walt Massey CDJR in Jackson is in need of productive service advisors. We need individuals that provide excellent customer service, follow-up and keep the guest informed. Come work for the best! If...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Hibbett

    Hibbett

    5 days ago

    Assistant manager

    Job Title: Assistant Manager Location: HB: 01039 Jackson, Mississippi (Westland Plaza) Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Assistant Manager is...

    onsite, Jackson, MS, United States
    $26k/yrFull TimeJunior (<2 years)
  • Mobilelink USA LLC

    Mobilelink USA LLC

    7 days ago

    Bilingual sales advocate

    Job Details: Job Location: ML-Jackson-44939 - Jackson, MS Position Type: Part Time Salary Range: $30000.00 - $50000.00 Base+Commission/year Job Category: Store Sales Mobilelink-Bilingual Sales...

    onsite, Jackson, MS, United States
    $30k – $50k/yrPart TimeJunior (<2 years)
  • Baptist

    Baptist

    7 days ago

    Manager-case management rn

    Job Summary Manages the case management team for optimal operation of care coordination. This is achieved by assisting the Director to create a culture of learning and collaboration with the...

    onsite, Jackson, MS, United States
    Full TimeLead / Manager
  • AutoZone

    AutoZone

    10 days ago

    Retail sales associate – part time

    AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • Strategic Growth Partners

    Strategic Growth Partners

    10 days ago

    Network infrastructure engineer

    Strategic Growth Partners provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client specializes in providing expert solutions tailored to businesses....

    onsite, Jackson, MS, United States
    $121k – $131k/yrFull TimeSenior (5+ years)
  • Mister Car Wash

    Mister Car Wash

    11 days ago

    Guest service specialist

    Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Hope Enterprise Corporation

    Hope Enterprise Corporation

    11 days ago

    Senior member experience specialist

    HOPE Overview HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial...

    onsite, Jackson, MS, United States
    Full TimeSenior (5+ years)
  • Da Vinci Software

    Da Vinci Software

    12 days ago

    Network infrastructure engineer (onsite jackson, ms)

    Overview: We have a client looking for a Network Infrastructure Engineer. Core Responsibilities Include: DOR - Office of Information Technology (OIT) is seeking a highly skilled and experienced...

    onsite, Jackson, MS, United States
    Full TimeSenior (5+ years)
  • Circle K

    Circle K

    12 days ago

    Customer service representative

    Customer Service Representative Store 2723745: 6154 Old Canton Rd, Jackson, Mississippi 39211 Shift Availability Evenings and Overnights Time Type Part time We want you to join our team as a Customer...

    onsite, Jackson, MS, United States
    Part TimeEntry with Degree
  • YOUNGWILLIAMS INC

    YOUNGWILLIAMS INC

    12 days ago

    Child support specialist

    SUMMARY OF POSITION The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree
  • Deploy

    Deploy

    13 days ago

    Customer experience operations manager

    DEPLOY has been retained by a telecommunications company with over 100 years of history to find a Customer Experience Operations Manager. This is an in-office role in either Jackson, MS or Bay...

    onsite, Bay Springs, MS, United States
    Full TimeLead / Manager
  • Baptist

    Baptist

    13 days ago

    Admissions supervisor

    Job Summary Responsible for the management of admitting personnel in assigned areas. Accountable for assigned reports and completion. Job is one of a working supervisor that works in the admission...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Starbucks Coffee Company

    Starbucks Coffee Company

    14 days ago

    Shift supervisor - store# 10781, i 55 & northside

    Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Groundworks

    Groundworks

    14 days ago

    Production administrative assistant

    Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are...

    onsite, Jackson, MS, United States
    $30k – $34k/yrFull TimeNo Skills
  • Dollar Tree

    Dollar Tree

    16 days ago

    Assistant manager i

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Jackson, MS, United States
    Part TimeNo Skills
  • QuikTrip Corporation

    QuikTrip Corporation

    16 days ago

    Assistant manager - jackson

    QT - Where Hard Work is Rewarded Everyone in the QT family possesses a certain intangible quality. Of course, they possess the many other qualities we expect in our employees, like dependability and...

    onsite, Jackson, MS, United States
    Full TimeNo Skills
  • Community Health Systems Professional Services Corporation

    Community Health Systems Professional Services Corporation

    17 days ago

    Maintenance engineer i

    Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks to ensure the proper functioning and safety of the facility's equipment, building systems, and...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • University of Mississippi Medical Center

    University of Mississippi Medical Center

    18 days ago

    Executive assistant - office of integrity & compliance

    Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...

    onsite, Jackson, MS, United States
    Full TimeLead / Manager
  • Wilhoit Properties, Inc

    Wilhoit Properties, Inc

    18 days ago

    Assistant property manager

    Our Assistant Property Managers are responsible for assisting the Property Manager in the management of the apartment community including: personnel management, marketing, leasing, budgeting, fiscal...

    onsite, Jackson, MS, United States
    Full TimeNo Skills
  • The Solutions Team Inc

    The Solutions Team Inc

    19 days ago

    Senior systems engineer

    Position Overview The Senior Systems Engineer is a client-facing, hands-on technical role responsible for deploying and supporting high-value IT infrastructure projects for clients nationwide. This...

    onsite, Jackson, MS, United States
    Full TimeSenior (5+ years)
  • Walgreens

    Walgreens

    19 days ago

    Customer service associate

    JOB DESCRIPTION Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • Apexcaretalentsolutions

    Apexcaretalentsolutions

    23 days ago

    It support specialist

    Job Overview We are seeking a highly motivated and customer-focused IT Support Specialist to join our team. In this role, you will be the primary point of contact for technical support, maintaining...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Advance Stores Company

    Advance Stores Company

    24 days ago

    Salesperson

    Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems,...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • Domino's Franchise

    Domino's Franchise

    25 days ago

    Assistant manager(05935) - 616 n jefferson st

    Company Description "Fall into a job you’ll love, with opportunities to rise above!” Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree
  • The Guitar Center Company

    The Guitar Center Company

    25 days ago

    Gc retail seasonal support store 790

    Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • JJB Pizza, LLC

    JJB Pizza, LLC

    25 days ago

    Assistant manager

    To eat. To laugh. To share. That’s why people come to Pizza Hut. It’s the calling of our Assistant Restaurant Managers to make them feel like family with smiles, teamwork and dedication. If you’re an...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Hibbett

    Hibbett

    a month ago

    Manager in training (part-time)

    Manager in Training Location: HB: 01039 Jackson, Mississippi (Westland Plaza) R301US Hourly: $10.35 - $10.35 Job Title: Manager in Training Department: Operations FLSA Status: Non-Exempt Reports To:...

    onsite, Jackson, MS, United States
    $21k/yrPart TimeJunior (<2 years)
  • Domino's Franchise

    Domino's Franchise

    a month ago

    Assistant manager(05936) - 4555 office park dr

    Company Description "Fall into a job you’ll love, with opportunities to rise above!” Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree
  • Target

    Target

    a month ago

    Assets protection team leader (jackson, ms)

    The starting pay range for this position per hour is $20.50 - $22.50 . The full pay range for this position per hour is $20.50 - $34.85 . Pay is based on several factors which vary based on position....

    onsite, Jackson, MS, United States
    $41k – $45k/yrFull TimeLead / Manager
  • Compass Group

    Compass Group

    a month ago

    Food service utility (full time and part time)

    We are hiring immediately for full time and part time FOOD SERVICE UTILITY positions. Location: Baptist Medical Center - 1225 North State Street, Jackson, MS 39202. Note: online applications accepted...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)

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