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  1. Home
  2. ›Onsite Jobs
  3. ›Mississippi
  4. ›Jackson
  5. ›IT Support Manager

Onsite It Support Manager jobs in Jackson, Mississippi, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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Aug 23, 2025

IT Support Manager, On-Site: Leading Tech Teams in Jackson, Mississippi

Jackson's growing business landscape is fueling demand for a skilled IT support manager to oversee daily technical operations and lead a responsive help desk team. This on-site role offers 75 open positions for professionals ready to make an immediate impact within a collaborative, fast-paced environment. Companies across the region are actively seeking IT support manager jobs in Jackson to strengthen their technology infrastructure and improve service delivery.

The ideal candidate brings strong troubleshooting skills, hands-on experience with network systems, and a solid understanding of ticketing platforms and IT service management frameworks. Leadership ability is essential, as the role involves mentoring support staff, prioritizing incidents, and ensuring consistent uptime across departments. Employers looking to hire an IT support manager typically value clear communication, vendor coordination experience, and a proactive approach to problem-solving that keeps operations running smoothly.

On-site work remains the standard for this position, allowing the manager to directly supervise hardware deployments, coordinate with on-location teams, and respond quickly to technical emergencies. Jackson's expanding healthcare, education, and manufacturing sectors continue to drive steady demand for qualified support leadership, making this a promising market for long-term career growth. Businesses in the area are increasingly posting IT support manager vacancies as they modernize their infrastructure.

If you're ready to bring your leadership and technical expertise to a dynamic on-site setting, explore current IT support manager positions available through Global Work AI. This is an excellent opportunity to advance your career while making a meaningful difference in a growing organization. Take the next step and discover how your skills can shape the future of IT support in Jackson.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Jackson?

    In Jackson, Mississippi, pay for an it support manager often falls in the low-to-mid $80,000s, with stronger packages reaching into six figures for larger employers or complex environments. Local compensation can shift based on team size, after-hours coverage, and whether the role supports multiple sites. Benefits, bonuses, and retirement matching can also change the total value. Reviewing current Jackson listings alongside nearby Mississippi markets can help you judge whether an offer is competitive for office-based technical leadership.
  • What skills and qualifications are required for an IT support manager job in Jackson?

    Employers in Jackson usually want a mix of technical depth and people leadership. Common expectations include several years in help desk or desktop support, experience supervising staff, solid troubleshooting across Windows, Microsoft 365, networks, and endpoint tools, plus clear communication with nontechnical teams. A bachelor’s degree is often preferred, though equivalent experience can matter just as much. Strong ticket management, vendor coordination, and service improvement skills are also valued. Comparing openings with similar IT operations roles can show which abilities appear most often.
  • What does an IT support manager do day to day in an office-based role?

    The work centers on keeping users productive and systems stable throughout the business day. In an office setting, an it support manager may assign tickets, coach technicians, review service metrics, coordinate hardware refreshes, and handle escalated issues that affect staff or executives. They often work with network, security, and application teams to resolve outages and prevent repeat problems. Planning maintenance windows, tracking inventory, and documenting procedures are also common. Checking local job ads can reveal how hands-on the role is in Jackson employers.
  • What work conditions and on-site expectations should I expect for an IT support manager job in Jackson?

    This kind of role is usually fully on-site in Jackson because it involves direct support for employees, equipment, meeting rooms, and sometimes secure office systems. Expect a standard business schedule with occasional early starts, late coverage, or emergency response during outages or upgrades. Some employers may require being reachable for critical incidents, especially if they operate multiple departments. The job can include walking between offices, lifting small devices, and working from a ticket queue. Reviewing schedules in current postings can help you compare flexibility and physical demands.
  • What certifications are most valuable for an IT support manager role, such as CompTIA, ITIL, or Microsoft credentials?

    Certifications can strengthen an application, especially when they match the tools used in Jackson workplaces. CompTIA A+, Network+, and Security+ are respected for broad technical grounding, while ITIL certifications help show service management knowledge and process discipline. Microsoft credentials, such as Microsoft 365 or Azure-focused options, are useful when the environment relies on those platforms. For management-heavy roles, vendor and ITIL training can be just as persuasive as purely technical badges. Looking at employer systems mentioned in postings can help you choose the best path.
  • What is the hiring process for an IT support manager position?

    Most employers start with a resume screen, then move to one or more interviews that may include a recruiter, IT leader, and operations manager. In Jackson, candidates often face questions about team leadership, incident response, user service, and how they handle priorities under pressure. Some companies include a technical assessment, scenario review, or discussion of past projects and metrics. Background checks and reference calls are common before an offer. Preparing examples of reduced ticket volume or improved response times can make the next stage easier to navigate.
  • What are the career growth opportunities for an IT support manager?

    With strong performance, this role can lead to senior support leadership, IT operations manager, service desk director, infrastructure manager, or broader technology management positions. In larger Mississippi organizations, it may also open doors to enterprise support, security operations, or cloud services oversight. Growth usually depends on proving results in service quality, budgeting, staffing, and process improvement rather than technical skill alone. Building experience with cross-functional projects and metrics can widen options. Comparing nearby management paths can help you plan your next move.

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75 jobs found

  • MV Transportation

    MV Transportation

    Today

    Customer service representative

    Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Entergy

    Entergy

    Today

    Technical support specialist

    Job Title: Technical Support Specialist Work Place Flexibility: Onsite Legal Entity: Entergy Texas, Inc.-GTX This position can be filled as a Technical Support Specialist I, II, III, Senior, or...

    onsite, Cleveland, TX, United States
    Full TimeJunior (<2 years)
  • University of Mississippi Medical Center

    University of Mississippi Medical Center

    2 days ago

    It help desk technician- intermediate_ division of information systems

    Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...

    onsite, Jackson, MS, United States
    Full TimeMiddle (2-4 years)
  • Novalink Solutions  LLC

    Novalink Solutions LLC

    2 days ago

    Project manager

    The Mississippi Secretary of State's Office is seeking a qualified contractor with 10 years or greater of relevant experience to provide elections oriented project management, elections systems and...

    onsite, Jackson, MS, United States
    Part TimeSenior (5+ years)
  • THE SALVATION ARMY

    THE SALVATION ARMY

    3 days ago

    Program manager (center of hope shelter)

    Job Details: Job Location: ALM-Jackson Ms Corps - Jackson, MS Salary Range: $19.36 Hourly Job Category: Social Services Position Type: Full-time with Benefits Schedule: 11:00 pm - 8:00 pm, and...

    onsite, Jackson, MS, United States
    $39k/yrFull TimeJunior (<2 years)
  • Entergy

    Entergy

    4 days ago

    Specialist admin-iii

    Job Title: Specialist Admin-III PS Job Title: Specialist Admin-III Work Place Flexibility: Onsite This position requires EEI SASS Testing (see job description for more information). If you have...

    onsite, Jackson, MS, United States
    Full TimeMiddle (2-4 years)
  • Community Health Systems

    Community Health Systems

    4 days ago

    Maintenance engineer i

    Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks to ensure the proper functioning and safety of the facility's equipment, building systems, and...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Family Dollar

    Family Dollar

    4 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • EquipmentShare

    EquipmentShare

    4 days ago

    Rental coordinator

    Build the Future with Us — EquipmentShare is Hiring a Rental Coordinator At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree
  • THE SALVATION ARMY

    THE SALVATION ARMY

    8 days ago

    Administrative and donor data specialist

    Job Details: Job Location: ALM-Divisional HQ - Jackson, MS Position Type: Full Time Regular Salary Range: $18.50 - $18.50 Hourly Job Category: Fundraising & Donor Relations Schedule / hours: This is...

    onsite, Jackson, MS, United States
    $37k/yrFull TimeMiddle (2-4 years)
  • Kentro

    Kentro

    8 days ago

    Customer service engineer irp (va esom)

    Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Tennessee Board of Regents

    Tennessee Board of Regents

    8 days ago

    Learning support assistant (math and reading/writing)

    Job Summary The Learning Support Assistant is a part-time, in-person position designed to provide small group and one-on-one tutoring in learning support courses to facilitate effective student...

    onsite, Jackson, MS, United States
    $40k/yrPart TimeEntry with Degree
  • LendNation

    LendNation

    9 days ago

    Customer service representative

    Customer Service Representative Lend Nation is looking for an energetic, positive Full-Time Retail Sales Customer Service Representative to join our team! This position will work at Store 4523...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    10 days ago

    Client support desk analyst

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeMiddle (2-4 years)
  • YOUNGWILLIAMS INC

    YOUNGWILLIAMS INC

    10 days ago

    Admin/clerical

    SUMMARY OF POSITION The Admin/Clerical position is responsible for providing accurate and complete information to customers. This includes responding to requests, resolving customer issues, and...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree
  • Take 5 Car Wash

    Take 5 Car Wash

    10 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • VetJobs

    VetJobs

    10 days ago

    Ops support assistant, i-sr – jackson, ms

    JOB DESCRIPTION ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to...

    onsite, Jackson, MS, United States
    Full TimeSenior (5+ years)
  • Shoe Station

    Shoe Station

    11 days ago

    Store lead - part-time

    Looking to grow your retail career? At Shoe Station, we’re more than just a shoe store—we’re a place where energy, leadership, and teamwork come together to create a fun and rewarding shopping...

    onsite, Jackson, MS, United States
    $24k/yrPart TimeLead / Manager
  • Rampart Wurth Holdings

    Rampart Wurth Holdings

    11 days ago

    Assistant site manager- jackson, ms

    Job Purpose The Assistant Site Manager is to assist the Site Manager in effectively managing the assigned community. In the Manager's absence, the Assistant Manager will assume all responsibilities...

    onsite, Jackson, MS, United States
    Full TimeNo Skills
  • Citi Trends

    Citi Trends

    12 days ago

    Assistant manager

    Assistant Store Manager About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Walmart

    Walmart

    13 days ago

    (usa) food & consumables coach

    Position Summary What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and...

    onsite, Jackson, MS, United States
    $65k – $100k/yrFull TimeJunior (<2 years)
  • ARLINGTON PROPERTIES LLC

    ARLINGTON PROPERTIES LLC

    13 days ago

    Assistant community manager

    Job Details Job Location: District Lofts - Jackson, MS 39211 Position Type: Full Time Job Category: Real Estate Step Into Leadership – Join Arlington Properties as an Assistant Community Manager! Are...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Goodwill Industries of Mississippi

    Goodwill Industries of Mississippi

    14 days ago

    Mission services coordinator (part-time)

    Job Title: Mission Services Coordinator Department: Workforce Development / Mission Services Reports to: Director of Mission Services Classification: Part-Time, Non-Exempt Supervises: N/A Mission...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    14 days ago

    Itsm specialist

    It’s an exciting time to join defi!! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • ARLINGTON HOLDING COMPANY

    ARLINGTON HOLDING COMPANY

    15 days ago

    Assistant community manager - district lofts

    Job Details: Job Location: District Lofts - Jackson, MS Position Type: Full Time Salary Range: Undisclosed Job Category: Real Estate Step Into Leadership – Join Arlington Properties as an Assistant...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Enterprise Holdings

    Enterprise Holdings

    15 days ago

    Temporary customer experience representative- jackson airport

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is...

    onsite, Jackson, MS, United States
    $34k/yrFull TimeJunior (<2 years)
  • Domino's

    Domino's

    15 days ago

    Customer service rep(05765) - 213 w. jackson st.

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Sutter Health

    Sutter Health

    16 days ago

    Manager, care management

    We are so glad you are interested in joining Sutter Health! Organization: SAH-Sutter Amador Hospital Position Overview: Manages the overall operations of the department for Sutter Health entities in...

    onsite, Jackson, MS, United States
    $150k – $240k/yrFull TimeLead / Manager
  • Hope CU

    Hope CU

    16 days ago

    Member experience manager

    HOPE Overview HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial...

    onsite, Jackson, MS, United States
    Full TimeLead / Manager
  • Hope Enterprise Corporation

    Hope Enterprise Corporation

    17 days ago

    Member experience manager

    HOPE Overview HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial...

    onsite, Jackson, MS, United States
    Full TimeLead / Manager
  • Dollar Tree

    Dollar Tree

    20 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • Amazon

    Amazon

    22 days ago

    Data center technician

    Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform,...

    onsite, Canton, MS, United States
    $54k/yrFull TimeJunior (<2 years)
  • Morgan & Morgan, P.A.

    Morgan & Morgan, P.A.

    22 days ago

    Case manager in training

    At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree
  • CSL

    CSL

    23 days ago

    Customer service - donor support technician

    Responsibilities: Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the...

    onsite, Jackson, MS, United States
    Part TimeJunior (<2 years)
  • Walt Massey Chrysler Dodge Jeep Ram Jackson

    Walt Massey Chrysler Dodge Jeep Ram Jackson

    23 days ago

    Service writer

    Walt Massey CDJR in Jackson is in need of productive service advisors. We need individuals that provide excellent customer service, follow-up and keep the guest informed. Come work for the best! If...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • AutoZone

    AutoZone

    25 days ago

    Commercial specialist

    As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order...

    onsite, Jackson, MS, United States
    Full TimeJunior (<2 years)
  • Mobilelink USA LLC

    Mobilelink USA LLC

    25 days ago

    Bilingual sales advocate

    Job Details: Job Location: ML-Jackson-44939 - Jackson, MS Position Type: Part Time Salary Range: $30000.00 - $50000.00 Base+Commission/year Job Category: Store Sales Mobilelink-Bilingual Sales...

    onsite, Jackson, MS, United States
    $30k – $50k/yrPart TimeJunior (<2 years)
  • SOUTHERN BANK

    SOUTHERN BANK

    a month ago

    Personal banker

    Job Details: Job Location: Jackson Branch - Jackson, MO Position Type: Full Time Salary Range: Undisclosed PRIMARY PURPOSE OF JOB This position is the focal point in the branch for sales, service...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree
  • Hope Enterprise Corporation

    Hope Enterprise Corporation

    a month ago

    Senior member experience specialist

    HOPE Overview HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial...

    onsite, Jackson, MS, United States
    Full TimeSenior (5+ years)
  • YOUNGWILLIAMS INC

    YOUNGWILLIAMS INC

    a month ago

    Child support specialist

    SUMMARY OF POSITION The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to...

    onsite, Jackson, MS, United States
    Full TimeEntry with Degree

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