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  3. IT Support Manager

Onsite It Support Manager jobs in Louisiana, USA

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      Sarah Jenkins

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      Alex Chen

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      David G. (Hiring Manager)

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      Sophie L.

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      Marta W.

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      Daria (HR)

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      James Miller

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      Chris V.

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Aug 23, 2025

On-Site IT Support Manager — Louisiana Job Opportunities Await

Louisiana companies are actively seeking a skilled IT support manager to lead technical teams and ensure seamless operations. With 500+ open positions available, this on-site role offers a rewarding path for professionals ready to make an immediate impact within a growing local tech landscape. The demand for IT support manager on-site jobs continues to rise as businesses across the state modernize their infrastructure.

Successful candidates typically bring strong troubleshooting abilities, hands-on experience with help desk operations, and a solid understanding of network administration and IT service management frameworks like ITIL. Leadership skills are essential, as this role often involves mentoring technicians, managing escalations, and coordinating with vendors. Employers seeking to hire an IT support manager also value excellent communication, project management capabilities, and a proactive approach to cybersecurity and system reliability.

On-site work remains the standard for this position in Louisiana, where hands-on presence supports faster issue resolution and closer collaboration with end users across offices and facilities. Regional hiring outlook remains strong, with numerous IT support manager vacancies emerging as organizations invest in modernizing their technology infrastructure. Local businesses, from healthcare to manufacturing, increasingly prioritize dedicated on-site technical leadership to maintain operational continuity.

If you're ready to advance your career in technology leadership, explore the latest IT support manager positions available through Global Work AI. Whether you're an experienced professional or looking to take the next step, this is an excellent opportunity to join a dynamic team in Louisiana. Discover how Global Work AI connects talented individuals with rewarding on-site opportunities.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Louisiana?

    In Louisiana, an IT support manager typically earns about $80,000 to $110,000 a year, with pay varying by company size, industry, and experience. Larger employers in healthcare, energy, manufacturing, and public sector organizations may offer higher compensation, especially for someone leading a broader support function. In an on-site role, some packages also include bonus potential or stronger benefits. Checking current postings across Louisiana can help you compare base pay with total compensation and spot which employers are most competitive.
  • What qualifications and certifications are needed for an IT support manager job?

    Most employers look for a bachelor’s degree in information technology, computer science, or a related field, plus several years in help desk or desktop support leadership. Strong candidates often bring vendor certifications such as CompTIA A+, Network+, ITIL, Microsoft, or Cisco credentials, depending on the environment. For an IT support manager in Louisiana, hands-on experience supervising staff and improving service levels matters as much as formal training. Reviewing similar listings can help you see which certifications are most valued in your target market.
  • What are the main responsibilities of an on-site IT support manager?

    Day to day, this role keeps local technology services running smoothly for employees and sometimes guests or clients. Common duties include supervising support staff, resolving escalated incidents, maintaining hardware and network access, coordinating device setup, and making sure requests are handled within service targets. An on-site IT support manager in Louisiana also works closely with other departments to reduce downtime and improve user experience. If you compare openings, you’ll notice that leadership, communication, and rapid problem solving are just as important as technical know-how.
  • What technical skills are most important for an IT support manager?

    Strong troubleshooting across Windows, Microsoft 365, networking basics, endpoint security, and remote administration tools is usually essential. A successful it support manager also needs practical knowledge of Active Directory, user provisioning, patching, backup awareness, and hardware lifecycle management. In Louisiana workplaces, familiarity with hybrid infrastructure, cloud services, and common business applications can be a real advantage. Because managers often set standards for the team, it helps to review role requirements carefully and match your skills to the systems most common in similar organizations.
  • What tools, ticketing systems, and teams does an IT support manager oversee?

    Most positions involve service desk platforms such as ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar ticketing systems used to track incidents and requests. The role may also oversee endpoint management, monitoring tools, knowledge bases, and asset inventories. An IT support manager in Louisiana often coordinates with infrastructure, cybersecurity, networking, HR, and facilities teams to keep support aligned with business needs. Looking at specific employers can show whether the environment is more focused on internal employee support, field operations, or a mix of both.
  • What should I expect from the schedule and work environment in an on-site IT support manager job in Louisiana?

    Expect a largely in-person schedule, usually tied to standard business hours, though some organizations need early coverage, after-hours maintenance, or occasional weekend support during upgrades. The work environment is generally fast paced and collaborative, with a strong emphasis on visibility, face-to-face troubleshooting, and quick response times. In Louisiana, on-site roles may be especially common in healthcare, industrial, education, and government settings where hands-on support is critical. It helps to compare listings for shift expectations, travel between locations, and any on-call requirements.
  • What career growth opportunities are available after an IT support manager role?

    This position can lead to broader leadership paths such as IT operations manager, service delivery manager, infrastructure manager, or director of support services. Some professionals move into cybersecurity coordination, systems administration leadership, or regional technology operations, especially after building strong process and people-management experience. In Louisiana, companies that are expanding digital services often value leaders who can improve support metrics and service quality. Comparing related roles can help you see which next step fits your background and whether additional certifications would strengthen your path.

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500+ jobs found

  • Hancock Whitney

    Hancock Whitney

    Today

    Technical analyst

    Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access...

    onsite, Gulfport, MS, United States
    Full TimeJunior (<2 years)
  • Module X Solutions

    Module X Solutions

    Today

    Computer support specialist ii

    Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources 401(k) 401(k) matching Bonus based on performance Competitive salary...

    onsite, Shreveport, LA, United States
    Full TimeMiddle (2-4 years)
  • Testronic

    Testronic

    Today

    It support technician

    Testronic is a global leader in Quality Assurance and technology services for the games and entertainment industries. We work with some of the world's leading game developers and publishers,...

    onsite, New Orleans, LA, United States
    Full TimeJunior (<2 years)
  • State of Louisiana

    State of Louisiana

    a day ago

    It associate 1/2

    About this Job This position is within the LA Public Service Commission’s (LPSC) Management & Finance Division – Information Technology - Records Division. The Records Division is responsible for...

    onsite, Baton Rouge, LA, United States
    $38k – $69k/yrFull TimeJunior (<2 years)
  • Entergy

    Entergy

    3 days ago

    It specialist i, ii, sr.- it consultant

    Job Title: IT Specialist I, II, Sr.- IT Consultant PS Job Title: IT Consultant - Sr Work Place Flexibility: Onsite Legal Entity: Entergy Operations, Inc.-EOI This position can be filled as an IT...

    onsite, Saint Francisville, LA, United States
    Full TimeSenior (5+ years)
  • State of Louisiana

    State of Louisiana

    4 days ago

    It technical support analyst 1/2/3

    About this Job At Louisiana State Police, our mission is to deliver exceptional communications and IT services that keep our state connected, secure, and ready for the future. We are proud to serve...

    onsite, Baton Rouge, LA, United States
    $22k – $25k/yrFull TimeMiddle (2-4 years)
  • Coushatta

    Coushatta

    5 days ago

    It applications support 2-586003

    This senior level position supports all systems and processes critical to business operations. Works with application personnel to understand application requirements, troubleshoot application...

    onsite, Kinder, LA, United States
    $42k – $78k/yrFull TimeMiddle (2-4 years)
  • JMH Companies

    JMH Companies

    6 days ago

    It helpdesk technician

    Job Details Job Location: JMH Companies Headquarters - New Orleans, LA Position Type: Full Time Salary Range: $23.00 - $23.00 Hourly Job Shift: Standard Business Hours Job Category: Information...

    onsite, New Orleans, LA, United States
    $46k/yrFull TimeEntry with Degree
  • IBM

    IBM

    6 days ago

    Application developer - it service management

    As an Application Developer specializing in IT Service Management, you will utilize your expertise in managing and maintaining IT service management solutions to ensure efficient IT services and...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • TriTech Enterprise Systems, Inc.

    TriTech Enterprise Systems, Inc.

    7 days ago

    It systems administrator

    NOTE: This key position is for a proposal effort that should be awarded by the end of November, 2026. The candidate must live within 30 minutes of the City of New Orleans. All resumes are due to...

    onsite, New Orleans, LA, United States
    Full TimeJunior (<2 years)
  • P

    PARISH OF NATCHITOCHES SHERIFF & EX-OFFICIO

    7 days ago

    Information technology specialist

    CLASS DESCRIPTION The purpose of this position is to provide hands-on technical support, installation, maintenance, and troubleshooting of technology equipment and systems throughout the Natchitoches...

    onsite, Natchitoches, LA, United States
    Full TimeEntry with Degree
  • State of Louisiana

    State of Louisiana

    8 days ago

    It technical engineer

    About this Job Job number# OMF-182947-10.19.26-TW This position is located in the Office of Management & Finance, within the Louisiana Department of Agriculture & Forestry IT department. This is a...

    onsite, Baton Rouge, LA, United States
    $66k – $118k/yrFull TimeSenior (5+ years)
  • Odyssey House Louisiana

    Odyssey House Louisiana

    8 days ago

    It support & help desk specialist

    IT Support & Help Desk Specialist Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder...

    onsite, New Orleans, LA, United States
    $48k – $55k/yrFull TimeMiddle (2-4 years)
  • defi AUTO LLC

    defi AUTO LLC

    9 days ago

    Client support desk analyst

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeMiddle (2-4 years)
  • Crest Industries

    Crest Industries

    9 days ago

    It help desk technician

    Come join our team at Crest Operations! With companies located across the United States, Crest Industries is committed to bringing together the best people and the right resources to meet today’s...

    onsite, Pineville, LA, United States
    Full TimeJunior (<2 years)
  • Citadel Aviation

    Citadel Aviation

    9 days ago

    User support specialist

    Purpose The User Support Specialist is responsible for providing technical support and assistance to employees across the organization. This role ensures reliable operation of computer systems,...

    onsite, Lake Charles, LA, United States
    Full TimeJunior (<2 years)
  • Global Data Systems Inc

    Global Data Systems Inc

    10 days ago

    It support specialist

    Position Summary Advocate for GDS customer and maintain overall ownership for customer-impacting service requests, problems and incidents during shift/rotation. Primary point-of-contact for...

    onsite, Lafayette, LA, United States
    Full TimeJunior (<2 years)
  • CMGT

    CMGT

    10 days ago

    Community support specialist

    Join Our Growing Team at Community Management! Are you a great communicator, a positive problem solver, and passionate about delivering excellent customer service? If so, we want you to be part of...

    onsite, Denham Springs, LA, United States
    Full TimeJunior (<2 years)
  • C

    Courser Employment Services dba Courser

    12 days ago

    It support services ii - escalations

    Who we are RADER Solutions is a Managed IT Service provider that helps businesses through their technology needs. Our organization has a strong company culture built on the values of Teamwork,...

    onsite, Lafayette, LA, United States
    Full TimeMiddle (2-4 years)
  • Bechtel

    Bechtel

    12 days ago

    Technical support specialist

    Job Description Must work in a confidential manner to ensure confidentiality of employee and project files. Facilitates the efficient operation of departments by performing a variety of...

    onsite, Sulphur, LA, United States
    Full TimeJunior (<2 years)
  • Universal Data Inc

    Universal Data Inc

    12 days ago

    Helpdesk administrator i

    BASIC PURPOSE Helpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. This position is also responsible...

    onsite, Elmwood, LA, United States
    Full TimeJunior (<2 years)
  • New Charter Technologies

    New Charter Technologies

    12 days ago

    It project engineer

    We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. Nettech, a New Charter company, is looking for a hands-on...

    onsite, Monroe, LA, United States
    $55k/yrFull TimeMiddle (2-4 years)
  • defi AUTO LLC

    defi AUTO LLC

    13 days ago

    Itsm specialist

    It’s an exciting time to join defi!! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • Grambling State University

    Grambling State University

    13 days ago

    Customer experience manager

    Job Summary The Customer Experience (CX) Manager will oversee the University’s frontline customer experience operation and support the delivery of consistent, high-quality service to students. The...

    onsite, Grambling, LA, United States
    $68k – $71k/yrFull TimeJunior (<2 years)
  • Entergy

    Entergy

    14 days ago

    Technical support specialist, sr

    Job Title: Technical Support Specialist, Sr Work Place Flexibility: Onsite Legal Entity: Entergy Louisiana, LLC JOB SUMMARY/PURPOSE: Responsible for developing, implementing and managing improvement...

    onsite, Sterlington, LA, United States
    Full TimeSenior (5+ years)
  • Coushatta Casino Resort

    Coushatta Casino Resort

    14 days ago

    It application support 1-586002

    This senior level position supports all systems and processes critical to business operations. Works with application personnel to understand application requirements, troubleshoot application...

    onsite, Kinder, LA, United States
    $29k – $54k/yrFull TimeMiddle (2-4 years)
  • LED FastStart

    LED FastStart

    15 days ago

    It manager

    JOB SUMMARY Employer will be participating in the annual Bayou Region Job Fair on Wednesday, October 21st from 9am-1pm at Fletcher Technical Community College's Schriever Main Campus. Apply online or...

    onsite, Houma, LA, United States
    $80k – $90k/yrFull TimeJunior (<2 years)
  • TEKsystems

    TEKsystems

    15 days ago

    Service desk analyst *secret clearance & sec+ required*

    TEKsystems has an Enterprise Service Desk Analyst Sr role supporting a client on site in the New Orleans area. This person will play a critical role in supporting the one of the world's largest IT...

    onsite, New Orleans, LA, United States
    $63k – $68k/yrFull TimeMiddle (2-4 years)
  • The Home Depot

    The Home Depot

    16 days ago

    Pro experience manager

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Pro Experience Managers (Pro XM) are members of the store leadership team responsible for...

    onsite, Slidell, LA, United States
    Full TimeJunior (<2 years)
  • New Charter Technologies

    New Charter Technologies

    21 days ago

    It support technician

    Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously. Commtech, a New Charter Technologies company,...

    onsite, Elmwood, LA, United States
    $40k/yrFull TimeJunior (<2 years)
  • Lane Regional Medical Center

    Lane Regional Medical Center

    21 days ago

    Systems administrator - ft - onsite/rotating call

    The System Administrator will work with the IT Operations Manager and Chief Information Officer to manage the overall IT infrastructure for the hospital. This includes planning, implementation,...

    onsite, Zachary, LA, United States
    Full TimeMiddle (2-4 years)
  • Turner Industries

    Turner Industries

    22 days ago

    It support technician i - baton rouge, la

    Turner Industries is a fully diversified industrial contractor. We help move the world forward by providing responsive, innovative solutions designed to increase plant production, reduce costs,...

    onsite, Baton Rouge, LA, United States
    Full TimeJunior (<2 years)
  • S

    Stuller

    23 days ago

    Systems operations technical manager

    We are committed to our employees' comprehensive health and happiness. Our award-winning wellness initiatives and benefits help Stuller to stand out as one of the top employers in Louisiana. Learn...

    onsite, Lafayette, LA, United States
    Full TimeSenior (5+ years)
  • University of Louisiana, Lafayette

    University of Louisiana, Lafayette

    24 days ago

    It service support agent

    Position Title: IT Service Support Agent Department: 6710|Computing Support Services Responsibilities: University Computing Support Services (UCSS) provides technological assistance and services...

    onsite, Lafayette, LA, United States
    Full TimeJunior (<2 years)
  • Sparkhound, LLC

    Sparkhound, LLC

    24 days ago

    It tier 1 support specialist - part time

    At Sparkhound, we are dedicated to delivering exceptional IT support services to our healthcare clients. We pride ourselves on our commitment to excellent customer service and technical expertise. We...

    onsite, Baton Rouge, LA, United States
    Part TimeJunior (<2 years)
  • PHI Aviation

    PHI Aviation

    a month ago

    Customer support specialist - helipass

    POSITION OVERVIEW Under the direction of the Director of Customer Operations, provides technical support and assistance to our external users and customers. As the first point of contact for Helipass...

    onsite, Lafayette, LA, United States
    Full TimeMiddle (2-4 years)
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Technology support specialist - global tax & legal

    TECHNOLOGY SUPPORT SPECIALIST - GLOBAL TAX & LEGAL Technology Operations Same job available in 25 locations Boise, Idaho, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Server At Work, LLC

    Server At Work, LLC

    a month ago

    It support engineer

    You must live in the Mandeville / New Orleans area to be considered for this job. We have offices in Austin, Texas and Lake Charles, Louisiana. This position will require you to work from a client...

    onsite, Austin, TX, United States
    Full TimeMiddle (2-4 years)

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